Manhattan, NY · On-site
Pylon Agentic Support Platform Pylon is the only agentic support platform, purpose-built for B2B ... Continue to build a growing customer success motion and everything that comes with it * Work with ...
Manhattan, NY · On-site
Pylon Agentic Support Platform Pylon is the only agentic support platform, purpose-built for B2B ... Continue to build a growing customer success motion and everything that comes with it * Work with ...
New York, NY · On-site
$140K - $180K/yr
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Continue to build a growing customer success motion and everything that comes with it * Work with ...
New York, NY · On-site
$140K - $180K/yr
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Continue to build a growing customer success motion and everything that comes with it * Work with ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Manage the Customer Lifecycle: Host calls and manage inbound communication across Slack, email, and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Manage the Customer Lifecycle: Host calls and manage inbound communication across Slack, email, and ...
At Pylon, We're Building The Future Of B2B Post Sales Pylon is the all-in-one B2B post-sales ... Manage the customer lifecycle: Host calls and manage inbound communication across Slack, email, and ...
At Pylon, We're Building The Future Of B2B Post Sales Pylon is the all-in-one B2B post-sales ... Manage the customer lifecycle: Host calls and manage inbound communication across Slack, email, and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Manage the Customer Lifecycle: Host calls and manage inbound communication across Slack, email, and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Manage the Customer Lifecycle: Host calls and manage inbound communication across Slack, email, and ...
Manhattan, NY · On-site
Customer Success Manager Garage powers the exchange of critical assets across America's essential ... Experience using customer support or customer success platforms such as Intercom, Front, Pylon ...
Manhattan, NY · On-site
Customer Success Manager Garage powers the exchange of critical assets across America's essential ... Experience using customer support or customer success platforms such as Intercom, Front, Pylon ...
Manhattan, NY · On-site
About the role We're looking for a Customer Success Manager to build and own the customer success ... Experience using customer support or customer success platforms such as Intercom, Front, Pylon ...
Manhattan, NY · On-site
About the role We're looking for a Customer Success Manager to build and own the customer success ... Experience using customer support or customer success platforms such as Intercom, Front, Pylon ...
San Francisco, CA · On-site
$70K - $90K/yr
Previous experience with Pylon, HubSpot, or other Customer Support Management Softwares Benefits (for U.S.-based full-time employees) * Comprehensive healthcare and dental coverage for you * 401(k) ...
San Francisco, CA · On-site
$70K - $90K/yr
Previous experience with Pylon, HubSpot, or other Customer Support Management Softwares Benefits (for U.S.-based full-time employees) * Comprehensive healthcare and dental coverage for you * 401(k) ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
New
Quick apply
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
New
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager (CSM) We are seeking an experienced Customer Success Manager to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Customer Success Manager (CSM) We are seeking an experienced Customer Success Manager to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
$70K - $80K/yr
Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.
$70K - $80K/yr
Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.
About the Role We're hiring a Customer Success Manager to own the post-sale customer relationship ... Success tooling - Pylon, HubSpot * Product usage data, onboarding milestones, and renewal forecasts.
Quick apply
About the Role We're hiring a Customer Success Manager to own the post-sale customer relationship ... Success tooling - Pylon, HubSpot * Product usage data, onboarding milestones, and renewal forecasts.
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 10 days ago
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself. We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List.
What You'll DoHost calls with customers to help them onboard, learn best practices, educate them about new features, etc.
Continue to build a growing customer success motion and everything that comes with it
Work with engineering to build tooling and process, and convey product feedback.
Build scalable ways of educating customers about new features, like holding webinars, writing content, and other creative ideas
Identify customers who are not using the product as expected and engage with them
Dogfood Pylon for our customer success processes
You'll be turned to for feedback and suggestion on features to add into the product!
Located in (or will relocate to) New York, or London and are excited about working in-person
Comfortable regularly interacting with customers over chat and video
Able to dive deep into a customer's use case and business and recommend solutions to them
Organized and hard working
An interest in tinkering with the product and imagining new workflows
Major bonus: able to create and play with data dashboards in analytics tools
Fully covered medical, dental, and vision insurance for employees
401(k) retirement plan
Commuter benefits
Parental leave
14 company holidays + unlimited PTO
Annual offsite
Lunch, dinner, and snacks at the office
Fitness stipend
More About Pylon
Funding: Series B led by a16z and BCV ($51M total raised)
Founders: Advith Chelikani, Robert Eng, and Marty Kausas
Team: Currently 110+ and growing!
