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Monday-Friday, 8a-5p with occasional mornings before 8am and some evenings

The Simulation Operations Manager/Director provides strategic and operational leadership for the Center for Interprofessional Simulation-Based Experiential Learning (CISBEL). This position is responsible for overseeing administrative, financial, and operational functions that support simulation-based education, research, and interprofessional training programs across the University of Utah and affiliated health system partners. 
Work in close collaboration with CISBEL leadership, faculty, institutional leaders, and stakeholders to ensure efficient program delivery, optimize resource utilization, and support the growth and innovation of simulation-based initiatives. This role serves as a key liaison between CISBEL and its customers, ensuring high-quality service, operational excellence, and alignment with institutional priorities.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Oversee daily operations of CISBEL programs, including scheduling, logistics, facility utilization, and program coordination across multiple simulation environments
Develops, implements, and evaluates policies, procedures, and workflows to improve operational efficiency, service quality, and scalability
Collaborates with leadership to support strategic planning, program development, and expansion of simulation-based education initiatives
Manages financial operations, including budgeting, expense tracking, cost-recovery models, and support of grant-funded activities
Supervises and develops staff, including hiring, onboarding, training, performance evaluation, and professional development
Monitors program effectiveness through data analysis, stakeholder feedback, and quality improvement initiatives; implement process improvements as needed
Serves as a liaison between CISBEL and internal/external stakeholders to ensure high-quality service delivery and customer satisfaction
Promotes CISBEL programs and services to institutional and external partners; supports outreach and engagement efforts
Participate in institutional committees and contributes to the development of administrative plans, policies, and service standards
Ensure compliance with university policies, safety standards, and applicable regulations

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Operations Program Manager, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

Operations Program Manager, V: Requires a bachelor's (or equivalency) + 10 years or a master's (or equivalency) + 8 years of directly related work experience.

Operations Program Manager, VI: Requires a bachelor's (or equivalency) + 12 years or a master's (or equivalency) + 10 years of directly related work experience.

Master's degree in a related field (e.g., MHA, MBA, MHPE, or equivalent)
Experience in simulation-based education, academic medicine, or healthcare training environments
Experience managing budgets, financial operations, or cost-recovery models
Familiarity with simulation technologies, audiovisual systems, and/or educational platforms
Experience leading multi-site or interprofessional programs
Knowledge, Skills, and Abilities
Ability to analyze complex operational systems and implement effective solutions
Strong leadership and team management skills, with a focus on staff development and engagement
Excellent organizational, communication, and interpersonal skills
Ability to manage multiple priorities and projects in a dynamic environment
Strong financial and resource management skills
Commitment to customer service excellence and continuous quality impro

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.