Intercom
Intercom

60 Intercom Solutions Engineer Jobs Hiring Near You

Your Opportunity, Your Team The Solutions Engineer supports QVC's Broadcast and Media teams by ... Support core broadcast technologies including video routers, audio mixers, cameras, intercom ...

Our energy solutions solve today's toughest well delivery challenges, from well design through ... Intercom conversations. Communicate issues proactively to Operations, Engineering, Sales, and ...

About the Role We're hiring a Solutions Engineer to own the technical and operational success of ... e.g., Salesforce, Zendesk, Intercom, Atlassian, Gong) * Strong working knowledge of API ...

The Solutions Engineer - Wireline will act as a subject matter expert, supporting customers and ... Intercom conversations. Communicate issues proactively to Operations, Engineering, Sales, and ...

... Intercom, Deel, Italic, DraftKings, and many more. Working at Knot We're a world-class team hailing ... Own solutions engineering at Knot - full stop. * Serve as the technical lead during the entire GTM ...

Lead Solutions Engineer

New York, NY · On-site

$150K - $200K/yr

... Intercom, Deel, Italic, DraftKings, and many more. Working at Knot We're a world-class team hailing ... Own solutions engineering at Knot - full stop. * Serve as the technical lead during the entire GTM ...

... Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic ... Tines is looking for a Senior Partner Solutions Engineer to join our pre-sales team, who are ...

Familiarity with customer support tools (Intercom, Zendesk, or similar) is a plus. Bonus ... to be the deepest engineer in the room, but you need to understand the architecture. * A ...

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Intercom Jobs Information

What is it like to work at Intercom?

Intercom is known for its collaborative and customer-obsessed culture, prioritizing innovation and teamwork to drive growth and success. The company has a flat organizational structure, with a focus on cross-functional teams and open communication, allowing employees to work closely with colleagues from various departments and locations. Working at Intercom may appeal to candidates who value autonomy, flexibility, and the opportunity to contribute to a product that has a significant impact on customer engagement and experience.

What makes Intercom an attractive place to work?

Intercom is a well-established and respected leader in the customer messaging and engagement space, known for its innovative approach to customer communication and experience. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and learning, with a focus on building a diverse and inclusive team. By joining Intercom, professionals can contribute to shaping the future of customer engagement, develop their skills in a rapidly evolving industry, and enjoy opportunities for growth and professional development within a stable and successful organization.

Solutions Engineer

QVC

West Chester, PA

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago


QVC rating

5.9

Company rating: 5.9 out of 10

Based on 82 frontline employees who took The Breakroom Quiz


Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.

Your Opportunity, Your Team

The Solutions Engineer supports QVC's Broadcast and Media teams by designing, maintaining, and improving the technology platforms that support their work. This is a project-based role that partners closely with engineers, operations, IT, production stakeholders, and vendors to solve technical challenges and prototype new technologies.

Where You'll Work

This role is onsite and will require you to work from our West Chester, PA location daily. Relocation assistance is not available for this role.

What You'll Do

  • Lead project-based engineering work across broadcast and media systems, helping design, support, optimize, and implement solutions across existing and emerging infrastructure.

  • Evaluate, test, and prototype new technologies to support future-state workflows, improve scalability, and strengthen operational resilience.

  • Partner with stakeholders, vendors, Procurement, and Legal to clarify requirements, assess solutions, and support RFP/RFI processes.

  • Monitor system capacity, usage, and performance, making recommendations to improve reliability, redundancy, uptime, and long-term supportability.

  • Provide technical support and troubleshooting for live production and development environments, including escalated issues and critical broadcast incidents.

  • Install, configure, and maintain servers, operating systems, networking devices, and vendor-specific broadcast/media software.

  • Support core broadcast technologies including video routers, audio mixers, cameras, intercom, playout/automation, and media systems.

  • Develop standards, procedures, security settings, and system documentation while contributing to continuous improvement initiatives.

What You'll Bring

  • 3-5 years of experience in a corporate or broadcast IT environment supporting servers, applications, and multi-tiered technical systems.

  • Expertise in network administration, Windows server administration, and troubleshooting complex infrastructure issues.

  • Knowledge of firewalls, system monitoring tools, SQL databases, virtualization platforms, and security administration.

  • The ability to analyze technical issues, perform root cause analysis, and respond quickly during live broadcast situations.

  • A bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent relevant experience; certifications such as CCNA, CCNP, Microsoft, or VMware.

#LI-AZ1

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.


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