ZipRecruiter

Log In

Intercom
Intercom

60 Intercom Product Development Jobs Hiring Near You

Keenfinity

Mechanical Engineering Manager

Burnsville, MN

$107.10K - $147.80K/yr

The Mechanical Engineering Manager will supervise a staff of engineers and designers (internal and external) who are responsible for design / development of Intercom products which are used primarily ...

Keenfinity

Mechanical Engineering Manager

Burnsville, MN

$107.10K - $147.80K/yr

The Mechanical Engineering Manager will supervise a staff of engineers and designers (internal and external) who are responsible for design / development of Intercom products which are used primarily ...

Keenfinity

Mechanical Engineering Manager

Burnsville, MN · On-site

$107.10K - $147.80K/yr

The Mechanical Engineering Manager will supervise a staff of engineers and designers (internal and external) who are responsible for design / development of Intercom products which are used primarily ...

Mooven

HubSpot (CRM) * Intercom (support & engagement) * Amplitude (product analytics) * Build and ... Enhanced feedback loops to inform product development and align Mooven with market needs.

QuotaPath

Senior/Lead Product Manager - Atlas

$129.50K - $170.90K/yr

... native product development practices: rapid prototyping, evaluation loops, and short learning ... Intercom/Fin or equivalent) • Operate like a GM for Atlas • Own key business outcomes ...

Mooven

HubSpot (CRM) * Intercom (support & engagement) * Amplitude (product analytics) * Build and ... Enhanced feedback loops to inform product development and align Mooven with market needs.

Integrate

Product Manager

Seattle, WA · On-site

... into Intercom and customer conversations when the complexity exceeds what customer success can ... development tools like Cursor, Claude Code, or similar to navigate a codebase, run the app locally ...

next page

Showing results 1-20

All JobsIntercom Product Development Jobs

Intercom Jobs Information

What are the key skills and qualifications needed to thrive in Product Development, and why are they important?

To thrive in Product Development, you need expertise in market research, project management, and product lifecycle understanding, often supported by a degree in engineering, business, or a related field. Familiarity with tools like Agile software, prototyping platforms, and product management systems (e.g., Jira, Trello) is typically required. Creativity, strong communication, and cross-functional collaboration are crucial soft skills for success in this role. These competencies ensure the creation of innovative, user-centric products that successfully reach the market and meet business goals.

What are some common challenges faced by professionals in Product Development, and how can they be addressed?

Product Development professionals often encounter challenges such as balancing customer needs with technical feasibility, managing cross-functional team communication, and meeting tight deadlines. Navigating these issues typically involves clear prioritization, regular stakeholder check-ins, and fostering a collaborative environment with engineering, design, and marketing teams. Utilizing agile methodologies and maintaining open feedback channels can also help streamline processes and ensure alignment on project goals.

What is product development?

Product development is the process of creating new products or improving existing ones to meet customer needs and business goals. It involves several stages, including idea generation, market research, design, prototyping, testing, and launching the product to the market. Product development often requires cross-functional collaboration between teams like marketing, engineering, design, and manufacturing. The goal is to deliver a product that provides value to customers and stands out in the marketplace.

What is the difference between Product Development vs Product Management?

AspectProduct DevelopmentProduct Management
Primary FocusDesigning, creating, and building productsStrategizing, planning, and overseeing product lifecycle
Required SkillsTechnical skills, engineering, designMarket research, communication, leadership
Work EnvironmentEngineering teams, R&D, technical departmentsCross-functional teams, executive meetings
Common CertificationsEngineering degrees, technical certificationsProduct management certifications (e.g., PMP, Scrum)

Product Development focuses on creating and building products, involving technical and engineering tasks. Product Management involves strategizing, planning, and guiding the product's lifecycle, requiring strong market and leadership skills. While they collaborate closely, their core responsibilities differ: one builds, the other manages the product's success.

What is it like to work at Intercom?

Intercom is known for its collaborative and customer-obsessed culture, prioritizing innovation and teamwork to drive growth and success. The company has a flat organizational structure, with a focus on cross-functional teams and open communication, allowing employees to work closely with colleagues from various departments and locations. Working at Intercom may appeal to candidates who value autonomy, flexibility, and the opportunity to contribute to a product that has a significant impact on customer engagement and experience.
What are the most popular jobs at Intercom?
What are the most popular categories at Intercom?
Infographic showing various Product Development job openings at Intercom in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Product Design Mechanical Engineer

Product Design Mechanical Engineer

Verkada

San Mateo, CA

Other

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

About the Role
As a Product Design Mechanical Engineer at Verkada, you'll play a key role in designing and bringing to market our next generation of enterprise intercom products, owning the mechanical design from early concept through mass production.
What You'll Do
  • Generate mechanical solutions for a wide variety of product requirements relevant to enterprise hardware (audio, cameras, buttons, mounting, sealing, environmental resistance, thermals, tamper resistance, etc.)
  • Drive new products from initial proof of concept through to mass production
  • Generate mechanical solutions for a wide variety of product requirements relevant to enterprise hardware (mounting, sealing, environmental resistance, thermals, tamper resistance, etc.)
  • Collaborate with our Electrical Engineering team to integrate PCBAs, sensors, interconnects, and other electro-mechanical elements into your designs
  • Collaborate with our Industrial Design team to explore, prototype, test new product concepts, and finalize product form and CMF
  • Work with mechanical vendors to dial in DFM/DFA, then quote & kick-off parts at prototype and production quantities
  • Own tooling release, bring up, and validation for a broad variety of parts & processes
  • Develop, manage & execute mechanical reliability test plans and various DoEs
  • Assist with failure analysis and root cause analysis; troubleshoot, iterate, and validate quickly  
  • Work closely with our JDM and CM partners to steer your product concepts through validation builds (EVT, DVT, PVT) & into mass production
What You Bring
  • B.S. in Mechanical Engineering or related fields
  • A clear track record of designing and manufacturing enterprise or consumer electronic products
  • Mastery of 3D CAD software
  • Experience getting hands-on with building & testing hardware
  • Experience working with an overseas supply chain
  • Experience working with part vendors on DFM, tooling bring up and validation
  • Passion for designing aesthetically pleasing but easy to use hardware
  • End-to-end product development experience
  • 5 years of experience in mechanical design, manufacturing and electro-mechanical systems and products
  • Ability to travel internationally up to 15%
US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
  • Nationwide medical, vision and dental coverage
  • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Fertility Stipend 
  • Wellness/fitness benefits
  • Healthy lunches provided daily
  • Commuter benefits
Additional Information
  • We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

Apply