As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... You bridge the gap between the dream and the reality by assisting customers with scheduling their ...
65 Gap Customer Service Jobs Hiring Near You
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... You bridge the gap between the dream and the reality by assisting customers with scheduling their ...
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... You bridge the gap between the dream and the reality by assisting customers with scheduling their ...
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... You bridge the gap between the dream and the reality by assisting customers with scheduling their ...
Customer Service Representative
Birmingham, NJ · On-site
$59K - $87K/yr
Support with Customer Service projects as assigned. Experience / Skills * Associates Degree or ... We are looking to equalize the gap! If you are excited about this role but your past experiences do ...
Customer Service Representative
Birmingham, NJ · On-site
$59K - $87K/yr
Support with Customer Service projects as assigned. Experience / Skills * Associates Degree or ... We are looking to equalize the gap! If you are excited about this role but your past experiences do ...
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... You bridge the gap between the dream and the reality by assisting customers with scheduling their ...
As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... You bridge the gap between the dream and the reality by assisting customers with scheduling their ...
The Customer Service Representative I is responsible for delivering accurate service information ... This role bridges the gap between clients, the sales team, and field operations, ensuring seamless ...
Quick apply
The Customer Service Representative I is responsible for delivering accurate service information ... This role bridges the gap between clients, the sales team, and field operations, ensuring seamless ...
Gap Jobs Information
What is it like to work at Gap?
Gap is a global apparel company that values diversity, inclusivity, and community involvement, striving to create a workplace culture that is welcoming and supportive of its employees.
The company has a flat organizational structure, allowing for open communication and collaboration among teams, and its stores often feature flexible workspaces and employee-led initiatives to promote employee engagement and well-being. Gap's mission is to make fashion accessible to everyone, and its employees are encouraged to contribute to this goal through innovative product design and customer service.
Working at Gap may appeal to individuals who are passionate about fashion, customer service, and community involvement, as the company offers opportunities for professional growth, creative expression, and making a positive impact on society.
The company has a flat organizational structure, allowing for open communication and collaboration among teams, and its stores often feature flexible workspaces and employee-led initiatives to promote employee engagement and well-being. Gap's mission is to make fashion accessible to everyone, and its employees are encouraged to contribute to this goal through innovative product design and customer service.
Working at Gap may appeal to individuals who are passionate about fashion, customer service, and community involvement, as the company offers opportunities for professional growth, creative expression, and making a positive impact on society.
Do workers at Gap get paid breaks?
Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.
53% of people say they don’t get paid breaks.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.
Does Gap pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.
At Gap, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
66% of people say they have to use vacation days when they’re out sick.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.
66% of people say they have to use vacation days when they’re out sick.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.
Are part-time workers able to get health insurance from Gap?
Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2025.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Gap?
Most people who work part-time don’t get paid time off.
88% of people who work part-time say they don’t get paid time off
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.
88% of people who work part-time say they don’t get paid time off
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.
Is the health insurance from Gap affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.
90% of people say the health insurance costs are okay
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Gap?
Most people get paid time off work.
68% of people say they get paid time off.
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.
68% of people say they get paid time off.
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 91 people who took the Breakroom Quiz between July 2025 and July 2026.
- 22% of people with changing schedules find out their shifts one week or less ahead of time.
- 59% of people with changing schedules find out their shifts two weeks ahead of time.
- 4% of people with changing schedules find out their shifts three weeks ahead of time.
- 14% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 91 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers at Gap worry about hours?
Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.
67% of people report they don’t worry about getting enough hours.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Gap workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.
35% report that they don’t have enough control over which shifts they work.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for Gap workers to change shifts?
Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to get time off at Gap?
Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.
71% of people report it’s easy to get time off.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Gap managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 88 people who took the Breakroom Quiz between July 2025 and July 2026.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 88 people who took the Breakroom Quiz between July 2025 and July 2026.
Do jobs at Gap spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 88 people who took the Breakroom Quiz between July 2025 and July 2026.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 88 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to take sick days at Gap?
Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.
Is a Gap job good for students?
Most students say this is a good place to work if you’re studying.
98% of students report this is a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.
98% of students report this is a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.
Is working at Gap good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Gap feel treated with respect by their managers?
Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 120 people who took the Breakroom Quiz between June 2025 and June 2026.
89% of people say they’re treated with respect by their managers.
Based on data from 120 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Gap get to take their breaks without interruption?
Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 109 people who took the Breakroom Quiz between July 2025 and July 2026.
84% of people report that they get to take their breaks without interruption.
Based on data from 109 people who took the Breakroom Quiz between July 2025 and July 2026.
Is it stressful to work at Gap?
Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 110 people who took the Breakroom Quiz between July 2025 and July 2026.
62% of people say they often feel stressed out at work.
Based on data from 110 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Gap enjoy their jobs?
Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 109 people who took the Breakroom Quiz between May 2025 and May 2026.
34% of people report they don’t enjoy their job.
Based on data from 109 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Gap recommend working with their team?
Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 119 people who took the Breakroom Quiz between July 2025 and July 2026.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 119 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get enough training when they start at Gap?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get support to advance at Gap?
Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 101 people who took the Breakroom Quiz between July 2025 and July 2026.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 101 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people think Gap’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 108 people who took the Breakroom Quiz between July 2025 and July 2026.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 108 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers feel well informed about how Gap is doing?
Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular job types at Gap?
What are the most popular jobs at Gap?
What are the most popular categories at Gap?
Full-time
Medical, Retirement
This job post has expired today. Applications are no longer accepted.
Job description
Who we are:
With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Lead, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently as well as support a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
- Consistently to provide genuine, friendly, personable, and professional service.
- Effective communication, interpersonal, and organizational skills in person and on the phone.
- Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
- Liaison between senior leadership and team members.
- Proactively resolve escalated customer issues.
- Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
- Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Raymour & Flanigan proudly supports a drug and smoke-free work environment.
Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)