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71 Gap Customer Service Jobs Hiring Near You

netPolarity

Be Seen First

Customer Service Rep

Kansas City, MO · On-site

$20 - $25/hr

As a Customer Service Representative, you are the face of our transportation operation. You will ... We empower and enrich the lives of everyone we touch by "bridging the gap" between world class ...

netPolarity

Be Seen First

Customer Service Rep

Kansas City, MO · On-site

$20 - $25/hr

As a Customer Service Representative, you are the face of our transportation operation. You will ... We empower and enrich the lives of everyone we touch by "bridging the gap" between world class ...

Raymour & Flanigan

Customer Service Representative

Olean, NY

$14.25 - $19.25/hr

As a Customer Service Representative, you will play an important role in the lifecycle of every ... You bridge the gap between the dream and the reality by assisting customers with scheduling their ...

Raymour & Flanigan

Customer Service Lead

Victor, NY · On-site

As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... You bridge the gap between the dream and the reality by assisting customers with scheduling their ...

Manufacturing Inc

Customer Service Rep

Providence, RI

$18 - $20/hr

We are seeking a detail-oriented and professional Customer Service Representative to join our team ... This is a pivotal role that bridges the gap between our clients and our operations. You will be the ...

Manufacturing Company

Customer Service Rep

Providence, RI · On-site

$18 - $20/hr

About the job Customer Service Rep We are seeking a detail-oriented and professional Customer ... This is a pivotal role that bridges the gap between our clients and our operations. You will be the ...

Raymour & Flanigan

Customer Service Lead

Victor, NY

As a Customer Service Lead, you will play an important role in the lifecycle of every customer ... You bridge the gap between the dream and the reality by assisting customers with scheduling their ...

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Gap Jobs Information

What is it like to work at Gap?

Gap is a global apparel company that values diversity, inclusivity, and community involvement, striving to create a workplace culture that is welcoming and supportive of its employees.

The company has a flat organizational structure, allowing for open communication and collaboration among teams, and its stores often feature flexible workspaces and employee-led initiatives to promote employee engagement and well-being. Gap's mission is to make fashion accessible to everyone, and its employees are encouraged to contribute to this goal through innovative product design and customer service.

Working at Gap may appeal to individuals who are passionate about fashion, customer service, and community involvement, as the company offers opportunities for professional growth, creative expression, and making a positive impact on society.

Do workers at Gap get paid breaks?

Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 126 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Gap pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 148 people who took the Breakroom Quiz between May 2025 and May 2026.

At Gap, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Gap?

Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Gap?

Most people who work part-time don’t get paid time off.
87% of people who work part-time say they don’t get paid time off
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Gap affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Gap?

Some people get paid time off from work.
37% of people say they don’t get paid time off.
Based on data from 144 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 18% of people with changing schedules find out their shifts one week or less ahead of time.
  • 63% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 122 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Gap worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 128 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Gap workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 115 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Gap workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 105 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Gap?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 124 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Gap managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 119 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Gap spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 121 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Gap?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 135 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Gap job good for students?

Most students say this is a good place to work if you’re studying.
98% of students report this is a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.

Is working at Gap good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Gap feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 134 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Gap get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 143 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Gap?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 141 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Gap enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Gap recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 153 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Gap?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 146 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Gap?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 131 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Gap’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 140 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Gap is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 132 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Gap?
    What are the most popular jobs at Gap?
    What are the most popular categories at Gap?
    Infographic showing various Customer Service job openings at Gap in the United States as of June 2026, with employment types broken down into 41% Full Time, 51% Part Time, and 8% Contract. Highlights an 100% Physical job distribution.

    Customer Service Representative

    FieldTRUE

    West Sacramento, CA

    $16.50 - $22.50/hr

    Other

    Medical, Dental, Vision, Life, Retirement

    Posted 3 days ago

    Job description

    We're Farm Fresh To You, an organic and family-owned farm revolutionizing the food system by delivering boxes of produce and artisanal products directly to your door. Our mission is to bridge the gap between grower and consumer - we believe strongly in knowing your farmer and having the ability to track your food's path from vine to plate. It is our mission to empower healthy eating and nourish communities with our beyond organic philosophy - a philosophy that prides itself on both environmental and economically sustainable practices.
    Be part of a rapidly growing company that stands behind you 100% and truly believes in our mission to provide fresh, organic fruits and vegetables to families in your area. We pride ourselves on almost 45 years of feeding our local community while reducing our carbon footprint. Are you passionate about environmental justice? Nutrition? Farm equity? A transparent food system? If so, we hope to hear from you!
    Job Summary:
    We are seeking a dynamic and customer-focused Customer Service Sales Representative to join our team. The ideal candidate will have a passion for helping customers, and building long-term relationships. You will be the first point of contact for customers, assisting with product inquiries, resolving concerns, and offering relevant products and services to meet their needs. Our customer service department is open 5 days a week, 8:00am through 5:00pm. Hours may vary.
    Key Responsibilities:

    • Handle inbound and outbound customer calls, emails, and chats in both Spanish and English
    • Provide product/service information, resolve issues, and ensure customer satisfaction
    • Identify customer needs and recommend appropriate products or services
    • Maintain accurate records of customer interactions and transactions in the CRM system
    • Collaborate with internal teams to resolve customer issues efficiently

    • Stay up-to-date with product knowledge, promotions, and company policies

    Qualifications:
    • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
    • 1+ years of experience in customer service and/or call center
    • Strong communication, problem-solving, and interpersonal skills
    • Ability to multitask and work in a fast-paced environment
    • Proficient with computers and CRM software

    Preferred Skills:
    • Experience in a call center or similar environment
    • Experience in Food and Agriculture, Health, Wellness or Nutrition
    • Positive attitude and team player
    • Upsell and cross-sell products to meet or exceed sales targets
    • Closing deals effectively
    • Confidence in presenting products/services
    • Handling objections professionally

    Benefits:
    • Health, dental, and vision insurance
    • 401K with company match
    • Professional development and training opportunities
    • Base pay plus commission
    • 40% Employee Discount
    • Life Insurance
    • Heath Savings Account (HSA) and Flex Spending Account (FSA)

    Work Location: In person

    Apply