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65 Gap Customer Service Jobs Hiring Near You

DP World

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Continuously assess customer needs, market trends, and competitors to enhance service offerings and ... DP World is on a mission to transcend boundaries and bridge the gap between all nations and ...

CLAYTON EYE CENTER

Customer Service Assistant

Morrow, GA

$16.50 - $22.50/hr

Perform gap management of assigned provider schedule. Daily review of recall and wait list ... person customer service experience Use best practices for EMR/PM and phone systems Working ...

Bel

Customer Service Specialist

Chicago, IL · Hybrid

$60K - $70K/yr

To help close the critical 80% nutrition gap by making it easier for Americans to eat more fruits ... As a Customer Service Specialist, you will play a pivotal role in managing supply chain ...

BEL

Customer Service Specialist

Chicago, IL · On-site

$17.50 - $23.25/hr

To help close the critical 80% nutrition gap by making it easier for Americans to eat more fruits ... As a Customer Service Specialist, you will play a pivotal role in managing supply chain ...

LANXESS

Customer Service Representative

Pittsburgh, PA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will deliver fast, accurate support in a high-stakes ... We are looking to equalize the gap! If you are excited about this role but your past experiences do ...

LANXESS

Customer Service Representative

Birmingham, NJ · On-site

$59K - $87K/yr

Support with Customer Service projects as assigned. Experience / Skills * Associates Degree or ... We are looking to equalize the gap! If you are excited about this role but your past experiences do ...

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Gap Jobs Information

What is it like to work at Gap?

Gap is a global apparel company that values diversity, inclusivity, and community involvement, striving to create a workplace culture that is welcoming and supportive of its employees.

The company has a flat organizational structure, allowing for open communication and collaboration among teams, and its stores often feature flexible workspaces and employee-led initiatives to promote employee engagement and well-being. Gap's mission is to make fashion accessible to everyone, and its employees are encouraged to contribute to this goal through innovative product design and customer service.

Working at Gap may appeal to individuals who are passionate about fashion, customer service, and community involvement, as the company offers opportunities for professional growth, creative expression, and making a positive impact on society.

What makes Gap an attractive place to work?

Gap is a well-established global apparel company with a long history of innovation and commitment to sustainability. The company offers a dynamic work environment that values collaboration, creativity, and employee growth, with opportunities to work on diverse projects and contribute to the development of new products and services. Joining Gap can provide professionals with a platform to make a meaningful impact, develop their skills, and advance their careers in a fast-paced and ever-evolving industry.

Do workers at Gap get paid breaks?

Sometimes. Only some people get paid breaks.
52% of people say they don’t get paid breaks.
Based on data from 96 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Gap pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 115 people who took the Breakroom Quiz between July 2025 and July 2026.

At Gap, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
68% of people say they have to use vacation days when they’re out sick.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Gap?

Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Gap?

Most people who work part-time don’t get paid time off.
88% of people who work part-time say they don’t get paid time off
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Gap affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Gap?

Most people get paid time off work.
68% of people say they get paid time off.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 22% of people with changing schedules find out their shifts one week or less ahead of time.
  • 60% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 92 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Gap worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 96 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Gap workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Gap workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Gap?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Gap managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Gap spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 89 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Gap?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Gap job good for students?

Most students say this is a good place to work if you’re studying.
92% of students report this is a good place to work if you’re studying.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Gap good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Gap feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Gap get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 109 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Gap?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 111 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Gap enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 83 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Gap recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 120 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Gap?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Gap?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 101 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Gap’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 109 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Gap is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 105 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular job types at Gap?
    What are the most popular jobs at Gap?
    What are the most popular categories at Gap?
    Infographic showing various Customer Service job openings at Gap in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
    Customer Service Supervisor

    Customer Service Supervisor

    Dixon Valve & Coupling Company LLC

    Chestertown, MD

    $60K - $80K/yr

    Full-time

    Posted 10 days ago

    Dixon Valve rating

    9.4

    Company rating: 9.4 out of 10

    Based on 10 frontline employees who took The Breakroom Quiz

    Job description

    Customer Service Supervisor
    Location: 1 Dixon Square, Chestertown, MD 21620
    Work Hours: 8:00 AM – 5:00 PM, Monday through Friday
    Competitive Compensation: $60,000 - $80,000 per year

    Make the Right Connection—Build Your Career with Dixon!

    The Dixon Group is seeking a dynamic, hands-on Customer Service Supervisor to lead our Customer Service team. This is a critical leadership role that bridges the gap between our customers and our internal manufacturing and distribution teams. You will be accountable for executing our plans, optimizing operating procedures, and ensuring our customers receive the highest level of technical support and rapid delivery worldwide.

    At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.

    As a leader, you will be expected to foster an entrepreneurial spirit, mentoring your team to not just process orders, but to act as proactive problem-solvers and brand ambassadors who embody our values.

    What You'll Do:

    • Direct and mentor a team of 10–15 Customer Service Reps to reach their full potential. You will provide your staff with genuine opportunities to influence the decision-making process.
    • Develop departmental systems and goals to ensure superior customer service and operational efficiency.
    • Oversee the end-to-end order cycle—from inquiry to delivery—ensuring we maintain our reputation for quality products and rapid delivery.
    • Partner with Engineering and Manufacturing to resolve complex inquiries while ensuring all solutions align with our commitment to safety.
    • Develop strategies to "delight" high-value accounts, acting as a responsible corporate citizen in every interaction.
    • Utilize data to identify trends, ensuring we remain the most accessible and "easiest" partner in the industry.
    • Prepare performance reports for executive leadership and manage the departmental budget with transparency and integrity.

    What We're Looking For:

    • Bachelor’s degree in Business or related field required.
    • Minimum 7 years in Customer Service within a manufacturing or industrial setting.
    • At least 5 years of experience in a Supervisory or Management role, with a proven track record of accountability.
    • Advanced proficiency in ERP software and data analysis tools.
    • Exceptional skills with the ability to build trustworthiness and rapport with diverse stakeholders.
    • Deep understanding of industrial regulations and a commitment to safe and ethical business practices.
    • Excellent customer service and management skills
    • Effective coaching and leadership ability
    • Excellent interpersonal skills and ability to instill a teamwork environment

    What We Offer:

    • Medical, dental, and vision insurance for you and your family
    • Competitive salary
    • Bonus programs
    • 401K retirement plan
    • Training opportunities
    • Tuition reimbursement
    • Paid vacation, PTO, and holidays
    • Gym reimbursements, and more!

    Who We Are: The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.

    Join us and be a part of a team that values your contributions and supports your goals!

    The Dixon Group is an equal opportunity employer. It is the Company's policy and practice to recruit, hire, train, and promote individuals, as well as to administer all personnel actions, compensation, and benefits, without regard to race, religion, color, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, marital status, ancestry or national origin, age, disability, family medical history or genetic information, veteran status, military service, or any other factors protected by applicable law. This policy extends to all employees and applicants and to all aspects of the employment relationship. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)

    What Dixon Valve employees say

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