Gap
Gap

66 Gap Customer Service Representative Jobs Hiring Near You

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Gap Jobs Information

What is it like to work at Gap?

Gap is a global apparel company that values diversity, inclusivity, and community involvement, striving to create a workplace culture that is welcoming and supportive of its employees.

The company has a flat organizational structure, allowing for open communication and collaboration among teams, and its stores often feature flexible workspaces and employee-led initiatives to promote employee engagement and well-being. Gap's mission is to make fashion accessible to everyone, and its employees are encouraged to contribute to this goal through innovative product design and customer service.

Working at Gap may appeal to individuals who are passionate about fashion, customer service, and community involvement, as the company offers opportunities for professional growth, creative expression, and making a positive impact on society.

What makes Gap an attractive place to work?

Gap is a well-established global apparel company with a long history of innovation and commitment to sustainability. The company offers a dynamic work environment that values collaboration, creativity, and employee growth, with opportunities to work on diverse projects and contribute to the development of new products and services. Joining Gap can provide professionals with a platform to make a meaningful impact, develop their skills, and advance their careers in a fast-paced and ever-evolving industry.

Do workers at Gap get paid breaks?

Sometimes. Only some people get paid breaks.
52% of people say they don’t get paid breaks.
Based on data from 96 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Gap pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 111 people who took the Breakroom Quiz between July 2025 and July 2026.

At Gap, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
68% of people say they have to use vacation days when they’re out sick.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Gap?

Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Gap?

Most people who work part-time don’t get paid time off.
88% of people who work part-time say they don’t get paid time off
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Gap affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Gap?

Most people get paid time off work.
68% of people say they get paid time off.
Based on data from 111 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 22% of people with changing schedules find out their shifts one week or less ahead of time.
  • 60% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 92 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Gap worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 96 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Gap workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Gap workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Gap?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 96 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Gap managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Gap spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 89 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Gap?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 101 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Gap job good for students?

Most students say this is a good place to work if you’re studying.
92% of students report this is a good place to work if you’re studying.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Gap good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Gap feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 101 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Gap get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 105 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Gap?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 107 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Gap enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Gap recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 116 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Gap?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 110 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Gap?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Gap’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 106 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Gap is doing?

Most people feel well informed about how the company is doing.
72% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Gap?
Infographic showing various Customer Service Representative job openings at Gap in the United States as of July 2026, with employment types broken down into 41% Full Time, and 59% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Customer Operations

Cheektowaga, NY

$20/hr

Full-time

Re-posted 27 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

CUSTOMER SERVICE REPRESENTATIVE $20/HOUR

IN-OFFICE POSITION-Cheektowaga, NY

EVENING AND WEEKEND AVAILABILITY REQUIRED

Next Start Date: Monday, September 14th, 2026

Training Schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-NL1
CRP113 2026-76923 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time