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71 Gap Customer Service Jobs Hiring Near You

Gap

Administrative Assistant, Gap Brand

Manhattan, NY

$43.20 - $52.90/hr

About Gap Gap has always been about optimistic American style. Starting with our very first store ... Experience in customer service and/or a high-pressure, multitask environment Hourly Range: $43.20 ...

Ascendo Resources

GAP Claims Processor

Tampa, FL · Remote

$25 - $27/hr

Claims Processor - GAP Claims Location: Remote (Florida, Iowa, Indiana, and North Carolina ... Provide professional customer service while handling sensitive claim matters. * Collaborate with ...

Nebraska Crossing

Daytime customer service

Gretna, NE

$14.25 - $18.75/hr

About the job Daytime customer service Are you frustrated looking for a job? The application ... Clothing (American Eagle, GAP, Ann Taylor, J. Crew, Polo and more) * Specialty (Michael Kors, Coach ...

A.B May

Customer Service Representative

Kansas City, MO · On-site

$20/hr

Customer Service Representative A hybrid-remote work schedule is available after the training ... Life, AD&D, and long-term disability included; optional short-term and gap coverage * Savings ...

A.B May

Customer Service Representative

Kansas City, MO · On-site +1

$15.75 - $21.25/hr

Customer Service Representative A hybrid-remote work schedule is available after the training ... Life, AD&D, and long-term disability included; optional short-term and gap coverage * Savings ...

A B May

Customer Service Representative

Kansas City, MO · On-site +1

$15.50 - $21.25/hr

Customer Service Representative A hybrid-remote work schedule is available after the training ... Life, AD&D, and long-term disability included; optional short-term and gap coverage * Savings ...

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Gap Jobs Information

What is it like to work at Gap?

Gap is a global apparel company that values diversity, inclusivity, and community involvement, striving to create a workplace culture that is welcoming and supportive of its employees.

The company has a flat organizational structure, allowing for open communication and collaboration among teams, and its stores often feature flexible workspaces and employee-led initiatives to promote employee engagement and well-being. Gap's mission is to make fashion accessible to everyone, and its employees are encouraged to contribute to this goal through innovative product design and customer service.

Working at Gap may appeal to individuals who are passionate about fashion, customer service, and community involvement, as the company offers opportunities for professional growth, creative expression, and making a positive impact on society.

Do workers at Gap get paid breaks?

Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 126 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Gap pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 148 people who took the Breakroom Quiz between May 2025 and May 2026.

At Gap, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Gap?

Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Gap?

Most people who work part-time don’t get paid time off.
87% of people who work part-time say they don’t get paid time off
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Gap affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Gap?

Some people get paid time off from work.
37% of people say they don’t get paid time off.
Based on data from 144 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 18% of people with changing schedules find out their shifts one week or less ahead of time.
  • 63% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 122 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Gap worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 128 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Gap workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 115 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Gap workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 105 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Gap?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 124 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Gap managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 119 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Gap spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 121 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Gap?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 135 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Gap job good for students?

Most students say this is a good place to work if you’re studying.
98% of students report this is a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.

Is working at Gap good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Gap feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 134 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Gap get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 143 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Gap?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 141 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Gap enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Gap recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 153 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Gap?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 146 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Gap?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 131 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Gap’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 140 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Gap is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 132 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Gap?
    What are the most popular jobs at Gap?
    What are the most popular categories at Gap?
    Infographic showing various Customer Service job openings at Gap in the United States as of June 2026, with employment types broken down into 41% Full Time, 51% Part Time, and 8% Contract. Highlights an 100% Physical job distribution.
    Call Center Customer Service Rep- GAP

    Call Center Customer Service Rep- GAP

    Safe-Guard Products International, LLC

    Greenville, SC • On-site

    $13.75 - $17.50/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 9 days ago

    Job description

    Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform.
    Job Title: Call Center Customer Service Rep- GAP (onsite)
    Location: Greenville, SC
    FLSA: Non-exempt
    Class Start Date: 7/6/2026
    Shift Time: 11am -8 pm
    Job Overview:
    We are currently seeking a GAP - Customer Service Representative to join our team. This is a full-time position. We are looking for a candidate who can provide excellent call center support for high volume incoming claim inquiry calls from leasing companies, dealers, agents, customers, and other internal / external parties.
    Job Responsibilities:
    • Handle a high volume of incoming / outbound calls from external customers related to claim processing issues and the reporting of losses
    • Accurate and timely data entry in multiple Microsoft based applications
    • Maintain professionalism and confidentiality regarding all aspects of claim property damage, injury and other personal information
    • Perform various clerical duties under immediate supervisor and exercises independent judgment and decision making in accordance with specified policies and guidelines
    • Assist GAP Adjusters in completing their pending reports
    • The CSR will support the GAP Claims Customer Service Department by maintaining an organized environment and exhibiting a positive and professional attitude within the department
    • Contribute to the team effort by accomplishing related results as needed
    • Abide by the appropriate standards of ethics, be reliable, understand and follow oral & written directions
    The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
    Job Requirements:
    • High School Diploma or equivalent
    • Minimum 1-2 years of experience in customer service, insurance claims, call/claims center environment
    • Proficient in Windows and MS-Office Products (Word, PowerPoint & Excel)
    • Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy
    • Must have the ability to be well organized, pay attention to detail, multitask, and communicate effectively
    • Some analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
    • Work requires continual attention to detail in composing, typing, and proofing of materials, establishing priorities and meeting deadlines
    • Strong computer skills and the ability to troubleshoot and service policy issues
    • Superior verbal/written skills and communications skills
    • Ability to exercise sound judgment when interacting with customers and vendors
    • Attention to detail and ability to handle complex situations
    • Proficient in Windows and MS-Office Products (Outlook, Word, PowerPoint & Excel)
    • Preferred: Ability to read, write and speak both English, French, or Spanish in a business setting
    • Must be authorized to work in the U.S.
    • Must be able to successfully pass a background check
    Please note that Safe-Guard has a mandatory training and 90-day introductory period. During the first 90 days, it's important for new team members to adhere to their training and work schedules. The introductory/probationary period is key for training and learning, so being present and punctual is critical to success of the new hires. Candidates seeking this role must have the ability to arrive to work on time and be able to remain present during the full 90-day training and introductory period
    Company Benefits:
    • Medical, Dental, and Vision Insurance
    • Flexible Spending Account
    • Health Savings Account
    • 401(k) Plan with Company Match
    • Company-paid Short-Term and Long-Term Disability
    • Company-paid Life Insurance
    • Paid Holidays and Vacation
    • Employee Referral Program
    • Employee Assistance Program
    • Wellness Programs
    • Paid Community Service Opportunities
    • Tuition Reimbursement
    • Ongoing Training & Personal Development
    • And More!

    About Safe-Guard Products International:
    Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.
    For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.
    Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

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