As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

99 Burlington Service Operations Manager Jobs Hiring Near You
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Service Operations Manager
Livermore, CA · On-site
$120K - $130K/yr
Service Operations Manager Location: Livermore, CA Reports to: Senior Operations Manager Compensation: $120,000-$130,000 base plus VC The Company: Hitachi Global Air Power At Hitachi Air Centers, you ...
Service Operations Manager
Livermore, CA · On-site
$120K - $130K/yr
Service Operations Manager Location: Livermore, CA Reports to: Senior Operations Manager Compensation: $120,000-$130,000 base plus VC The Company: Hitachi Global Air Power At Hitachi Air Centers, you ...
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
The Service Operations Manager is responsible for advancing the performance, consistency, and growth of service operations across AVE-PLP LLC. This role partners closely with dealership leadership ...
The Service Operations Manager is responsible for advancing the performance, consistency, and growth of service operations across AVE-PLP LLC. This role partners closely with dealership leadership ...
Operations/Service Manager III
San Juan, TX · On-site
$21.50 - $28.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations/Service Manager III
San Juan, TX · On-site
$21.50 - $28.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Service Operations Manager
Morrow, GA · On-site
Service Operations Manager Location: Onsite, Morrow, GA Compensation: $62K - $86K/year + 15% Bonus + Full Benefits Day One Flexcar is completely reimagining car ownership. We offer the world's first ...
Quick apply
Service Operations Manager
Morrow, GA · On-site
Service Operations Manager Location: Onsite, Morrow, GA Compensation: $62K - $86K/year + 15% Bonus + Full Benefits Day One Flexcar is completely reimagining car ownership. We offer the world's first ...
Position Summary The Service Operations Manager is responsible for overseeing front-end operations and delivering an exceptional customer experience through effective leadership, operational ...
Position Summary The Service Operations Manager is responsible for overseeing front-end operations and delivering an exceptional customer experience through effective leadership, operational ...
Operations/Service Manager II
Lithonia, GA · On-site
$21.05 - $28.05/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations/Service Manager II
Lithonia, GA · On-site
$21.05 - $28.05/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations/Service Manager II
Fort Pierce, FL · On-site
$20 - $26.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations/Service Manager II
Fort Pierce, FL · On-site
$20 - $26.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Service Operations Manager
Amarillo, TX · On-site
$70K - $85K/yr
As our Service Operations Manager, you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance ...
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Service Operations Manager
Amarillo, TX · On-site
$70K - $85K/yr
As our Service Operations Manager, you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance ...
Service Operations Manager - Data Center Cooling Position Locations: Oklahoma City, OK or remote with travel as needed About Nortek Data Center Cooling Nortek Data Center Cooling is a Madison ...
Service Operations Manager - Data Center Cooling Position Locations: Oklahoma City, OK or remote with travel as needed About Nortek Data Center Cooling Nortek Data Center Cooling is a Madison ...
Service Operations Manager
Indianapolis, IN · On-site
$50K - $52K/yr
... Service Operations Manager. Join our team today!
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Service Operations Manager
Indianapolis, IN · On-site
$50K - $52K/yr
... Service Operations Manager. Join our team today!
Operations Manager V
Mcallen, TX · On-site
$24.85 - $33.10/hr
Ensure team delivers excellent customer service while demonstrating a high degree of ... Burlington's benefits package includes medical, dental and vision coverage including life and ...
Operations Manager V
Mcallen, TX · On-site
$24.85 - $33.10/hr
Ensure team delivers excellent customer service while demonstrating a high degree of ... Burlington's benefits package includes medical, dental and vision coverage including life and ...
Food Service Operations Manager
Dallas, TX · On-site
$60K - $65K/yr
Food Service Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission ...
Food Service Operations Manager
Dallas, TX · On-site
$60K - $65K/yr
Food Service Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission ...
Food Service Operations Manager
Asheboro, NC · On-site
$42K - $46K/yr
The Food Services Operations Manager oversees menu development, catering, inventory management, staffing, scheduling, training, budgeting, food costing, purchasing, cash handling, and customer ...
Food Service Operations Manager
Asheboro, NC · On-site
$42K - $46K/yr
The Food Services Operations Manager oversees menu development, catering, inventory management, staffing, scheduling, training, budgeting, food costing, purchasing, cash handling, and customer ...
Operations Manager V
Hialeah, FL · On-site
$25.20 - $38.85/hr
Ensure team delivers excellent customer service while demonstrating a high degree of ... Burlington's benefits package includes medical, dental and vision coverage including life and ...
Operations Manager V
Hialeah, FL · On-site
$25.20 - $38.85/hr
Ensure team delivers excellent customer service while demonstrating a high degree of ... Burlington's benefits package includes medical, dental and vision coverage including life and ...
As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...
As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...
Customer Service Operations Manager
Oklahoma City, OK · On-site
$113K/yr
The Customer Service Operations Manager is responsible for driving operational excellence across the Customer Service organization by improving order management, logistics coordination, and ...
Customer Service Operations Manager
Oklahoma City, OK · On-site
$113K/yr
The Customer Service Operations Manager is responsible for driving operational excellence across the Customer Service organization by improving order management, logistics coordination, and ...
Field Service Operations Manager
Syracuse, NY · On-site
$80K - $100K/yr
As a Field Service Operations Manager, you will oversee our Syracuse field service operations, ensuring efficient and high-quality service delivery for HVAC, plumbing, and environmental services. You ...
Quick apply
Field Service Operations Manager
Syracuse, NY · On-site
$80K - $100K/yr
As a Field Service Operations Manager, you will oversee our Syracuse field service operations, ensuring efficient and high-quality service delivery for HVAC, plumbing, and environmental services. You ...
As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...
As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...
Burlington Jobs Information
What is it like to work at Burlington?
As a Fortune 500 company, Burlington operates a large retail network with a flat organizational structure, allowing for open communication and collaboration among employees. The company's mission is to make a difference in the lives of its customers and employees by providing high-quality products and services.
Working at Burlington may appeal to individuals who value a dynamic work environment, opportunities for career growth, and a sense of purpose in contributing to a company that prioritizes community involvement and sustainability.
What makes Burlington an attractive place to work?
Do workers at Burlington get paid breaks?
48% of people say they don’t get paid breaks.
Based on data from 110 people who took the Breakroom Quiz between February 2026 and August 2026.
Does Burlington pay people when they’re sick?
79% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 112 people who took the Breakroom Quiz between February 2026 and July 2026.
At Burlington, are sick days and vacation days separate paid time off?
35% of people say they have to use vacation days when they’re out sick.
Based on data from 130 people who took the Breakroom Quiz between July 2025 and July 2026.
Are part-time workers able to get health insurance from Burlington?
83% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 103 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Burlington?
75% of people who work part-time say they don’t get paid time off
Based on data from 68 people who took the Breakroom Quiz between January 2026 and July 2026.
Is the health insurance from Burlington affordable enough for their workers?
83% of people say the health insurance costs are okay
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Burlington?
56% of people say they don’t get paid time off.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and July 2026.
How far ahead of time do people find out their work schedule?
- 74% of people with changing schedules find out their shifts one week or less ahead of time.
- 21% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 106 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Burlington worry about hours?
71% of people report they worry about getting enough hours.
Based on data from 107 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Burlington workers get to choose the shifts they work?
58% report that they don’t have enough control over which shifts they work.
Based on data from 105 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Burlington workers to change shifts?
47% of people report that it’s hard to change shifts if they need to.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at Burlington?
46% of people report it’s hard to get time off.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and July 2026.
Do Burlington managers change schedules at the last minute?
57% of people say their manager changes their shift schedule at the last minute.
Based on data from 98 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Burlington spill into time workers aren’t paid for?
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Burlington?
71% of people report that it’s easy to take time off if they are sick.
Based on data from 96 people who took the Breakroom Quiz between February 2026 and August 2026.
Is a Burlington job good for students?
72% of students report this is a good place to work if you’re studying.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
Is working at Burlington good if you’re a parent or caregiver?
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 83 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Burlington feel treated with respect by their managers?
80% of people say they’re treated with respect by their managers.
Based on data from 112 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Burlington get to take their breaks without interruption?
75% of people report that they get to take their breaks without interruption.
Based on data from 113 people who took the Breakroom Quiz between February 2026 and August 2026.
Is it stressful to work at Burlington?
66% of people say they often feel stressed out at work.
Based on data from 123 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Burlington enjoy their jobs?
40% of people report they don’t enjoy their job.
Based on data from 93 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Burlington recommend working with their team?
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 129 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get enough training when they start at Burlington?
57% of people report they didn’t get enough training when they started working here.
Based on data from 120 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get support to advance at Burlington?
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 109 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people think Burlington’s headquarters understands what’s happening where they work?
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers feel well informed about how Burlington is doing?
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 117 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Service Operations Manager jobs?
What are the most popular jobs at Burlington?
What are the most popular categories at Burlington?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
Burlington rating
4.5
Based on 941 frontline employees who took The Breakroom Quiz
20th of 21 rated department stores
Job description
Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.
A Day In The Life
- Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
- Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
- Manage the overall execution of operations and receiving SOPS.
- Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
- Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
- Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
- Assist in the management of other store operations areas as needed.
- Communicate effectively with the District and Regional Management teams.
You'll Come With
- 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
- Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
- Ability to lift and move boxes weighing up to 40 lbs.
- Experience utilizing scheduling and reporting computer software.
- Travel may be required from time to time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Min-Mid $22.60 - $30.15
Posting Number R103930
Location New Hampshire-Manchester
Address 777 South Willow St
Zip Code 03103
Pay Rate Hourly
Career Site Category Store Management
Position Category Store Management
Job Type Full-Time
Remote Type In Office/On-site
Evergreen No
What Burlington employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Burlington
Sourced by ZipRecruiter
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Burlington, NJ, US