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109 Burlington Service Operations Manager Jobs Hiring Near You

Xerox

Technical Service Operations Manager

Westerville, OH · On-site

$111K - $112K/yr

Manage Client Services relationship and escalate issues as needed. * Manage Configurations of ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...

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Burlington Jobs Information

What is it like to work at Burlington?

Burlington is a company that values community involvement and sustainability, striving to make a positive impact on the environment and the lives of its customers and employees.

As a Fortune 500 company, Burlington operates a large retail network with a flat organizational structure, allowing for open communication and collaboration among employees. The company's mission is to make a difference in the lives of its customers and employees by providing high-quality products and services.

Working at Burlington may appeal to individuals who value a dynamic work environment, opportunities for career growth, and a sense of purpose in contributing to a company that prioritizes community involvement and sustainability.

What makes Burlington an attractive place to work?

Burlington is a leading global apparel and home products company with a long history of innovation and commitment to sustainability. The company's workplace culture values collaboration, diversity, and employee growth, offering opportunities for professional development and career advancement through various training programs and mentorship initiatives. By joining Burlington, individuals can contribute to the company's mission of making high-quality, affordable products while making a positive impact on the environment and communities worldwide.

Do workers at Burlington get paid breaks?

Sometimes. Only some people get paid breaks.
48% of people say they don’t get paid breaks.
Based on data from 95 people who took the Breakroom Quiz between March 2026 and September 2026.

Does Burlington pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 97 people who took the Breakroom Quiz between March 2026 and September 2026.

At Burlington, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Burlington?

Most people who work part-time can't get health insurance.
83% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 103 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Burlington?

Most people who work part-time don’t get paid time off.
77% of people who work part-time say they don’t get paid time off
Based on data from 62 people who took the Breakroom Quiz between March 2026 and September 2026.

Is the health insurance from Burlington affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Burlington?

Some people get paid time off from work.
59% of people say they don’t get paid time off.
Based on data from 99 people who took the Breakroom Quiz between March 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 74% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 94 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers at Burlington worry about hours?

Most people worry about getting enough hours.
71% of people report they worry about getting enough hours.
Based on data from 95 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Burlington workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 93 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it for Burlington workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 67 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to get time off at Burlington?

Some people find it hard to get time off.
47% of people report it’s hard to get time off.
Based on data from 72 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Burlington managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
59% of people say their manager changes their shift schedule at the last minute.
Based on data from 85 people who took the Breakroom Quiz between March 2026 and August 2026.

Do jobs at Burlington spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 83 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to take sick days at Burlington?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 83 people who took the Breakroom Quiz between March 2026 and September 2026.

Is a Burlington job good for students?

Most students say this is a good place to work if you’re studying.
72% of students report this is a good place to work if you’re studying.
Based on data from 61 people who took the Breakroom Quiz between September 2025 and September 2026.

Is working at Burlington good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Burlington feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 98 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Burlington get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 98 people who took the Breakroom Quiz between March 2026 and September 2026.

Is it stressful to work at Burlington?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 109 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Burlington enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 84 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Burlington recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 114 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get enough training when they start at Burlington?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 105 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get support to advance at Burlington?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 98 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people think Burlington’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 101 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers feel well informed about how Burlington is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 103 people who took the Breakroom Quiz between March 2026 and September 2026.

What other companies are hiring for Service Operations Manager jobs?

What are the most popular jobs at Burlington?

What are the most popular categories at Burlington?

Infographic showing various Service Operations Manager job openings at Burlington in the United States as of August 2026, with employment types broken down into 32% Full Time, and 68% Part Time. Highlights an 100% Physical job distribution.

Service Operations Manager Portland Oregon

Albertsons

Portland, OR • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 4 days ago

Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,171 frontline employees who took The Breakroom Quiz

69th of 124 rated grocery stores

Job description

Why choose us? 

Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Service Operations Manager, where customer experience, operational excellence, and frontend leadership come together. 

At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant shopping experience. This role offers a dynamic, customerfacing environment where your work directly supports store performance and customer engagement. 

Bring your flavor  

Building the future of food and wellbeing starts with great service at the front of the store. Bring your passion for customer engagement, operational discipline, and team leadership to a role where you set the tone for service excellence, support your associates, and create positive experiences for every customer, every visit. 

Main responsibilities: 

  • Leads all front-end and customer service teams, ensuring fast, friendly, and accurate service 

  • Coach and develop associates on service standards, courtesy programs, and service recovery 

  • Oversee daily frontend operations including check stands, selfcheckout (SCO), service desk, and checkout processes 

  • Ensure compliance with cash handling, security, returns, refunds, and transaction policies 

  • Monitor scheduling, breaks, staffing levels, and queue management to align labor with business needs 

  • Oversee cash office processes including safe counts, till audits, deposits, and reconciliation 

  • Ensure frontend readiness for audits, compliance requirements, and company programs 

  • Hire, train, coach, schedule, and develop service associates, supervisors, and frontend staff 

  • Support shrink reduction, fraud prevention, and proper handling of restricted items 

  • Complete required reports and maintain strong communication with management teams 

We are looking for candidates who possess the following: 

Soft skills: 

  • Strong customerservice focus with a calm, professional team presence 

  • Effective communication, coaching, and conflictresolution skills 

  • Strong organization, prioritization, and planning abilities 

  • Ability to multitask in a fastpaced, customerfacing environment 

Competencies: 

  • Frontend and customer service operations 

  • Cash handling, cash office accuracy, and compliance execution 

  • Labor planning, scheduling, and service productivity 

  • Service standards, audit readiness, and loss prevention support 

Knowledge: 

  • Store operations, service programs, and frontend systems 

  • Cash handling procedures, security protocols, and transaction policies 

  • Scheduling tools and basic computer applications 

Abilities: 

  • Ability to review service metrics, labor usage, and performance trends 

  • Ability to train, coach, and develop associates and supervisors 

  • Ability to stand, move, lift, carry, or push moderate loads as required 

  • Travel requirements: None 

  • Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct 

We also provide a variety of benefits including: 

  • Competitive wages paid weekly 

  • Associate discounts 

  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) 

  • Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits 

  • Leaders invested in your training, career growth and development 

  • An inclusive work environment with talented colleagues who reflect the communities we serve 

Our Values - Click below to view video:   ACI Values 

A copy of the full job description can be made available to you.

Albertsons Companies is at the forefront of the revolution in retail.  Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being.  We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.  We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. 

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

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