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107 Burlington Customer Service Jobs Hiring Near You

Burlington

Customer Service Lead - Part-Time

Dayton, OH · On-site

$13.50/hr

You'll lead by example, approaching your work with Our Burlington philosophy and company core ... and customer service remain top of mind. You'll interact with customers to create a positive ...

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Burlington Jobs Information

What is it like to work at Burlington?

Burlington is a company that values community involvement and sustainability, striving to make a positive impact on the environment and the lives of its customers and employees.

As a Fortune 500 company, Burlington operates a large retail network with a flat organizational structure, allowing for open communication and collaboration among employees. The company's mission is to make a difference in the lives of its customers and employees by providing high-quality products and services.

Working at Burlington may appeal to individuals who value a dynamic work environment, opportunities for career growth, and a sense of purpose in contributing to a company that prioritizes community involvement and sustainability.

What makes Burlington an attractive place to work?

Burlington is a leading global apparel and home products company with a long history of innovation and commitment to sustainability. The company's workplace culture values collaboration, diversity, and employee growth, offering opportunities for professional development and career advancement through various training programs and mentorship initiatives. By joining Burlington, individuals can contribute to the company's mission of making high-quality, affordable products while making a positive impact on the environment and communities worldwide.

Do workers at Burlington get paid breaks?

Sometimes. Only some people get paid breaks.
48% of people say they don’t get paid breaks.
Based on data from 111 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Burlington pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
79% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 112 people who took the Breakroom Quiz between February 2026 and July 2026.

At Burlington, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
35% of people say they have to use vacation days when they’re out sick.
Based on data from 130 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Burlington?

Most people who work part-time can't get health insurance.
83% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 103 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Burlington?

Most people who work part-time don’t get paid time off.
75% of people who work part-time say they don’t get paid time off
Based on data from 68 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from Burlington affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Burlington?

Some people get paid time off from work.
56% of people say they don’t get paid time off.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 74% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 107 people who took the Breakroom Quiz between February 2026 and July 2026.

Do workers at Burlington worry about hours?

Most people worry about getting enough hours.
70% of people report they worry about getting enough hours.
Based on data from 108 people who took the Breakroom Quiz between February 2026 and July 2026.

Do Burlington workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
58% report that they don’t have enough control over which shifts they work.
Based on data from 106 people who took the Breakroom Quiz between February 2026 and July 2026.

How easy is it for Burlington workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and July 2026.

How easy is it to get time off at Burlington?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and July 2026.

Do Burlington managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
56% of people say their manager changes their shift schedule at the last minute.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and July 2026.

Do jobs at Burlington spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 96 people who took the Breakroom Quiz between February 2026 and July 2026.

How easy is it to take sick days at Burlington?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and July 2026.

Is a Burlington job good for students?

Most students say this is a good place to work if you’re studying.
72% of students report this is a good place to work if you’re studying.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Burlington good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 83 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Burlington feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 113 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Burlington get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Burlington?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 124 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Burlington enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 94 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Burlington recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 130 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Burlington?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Burlington?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 110 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Burlington’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 115 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Burlington is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 118 people who took the Breakroom Quiz between February 2026 and August 2026.
What are the most popular job types at Burlington?
    What are the most popular jobs at Burlington?
    What are the most popular categories at Burlington?
    Infographic showing various Customer Service job openings at Burlington in the United States as of August 2026, with employment types broken down into 37% Full Time, and 63% Part Time. Highlights an 100% Physical job distribution.

    Customer Service Lead - Part-Time

    Burlington

    Columbus, OH • On-site

    $14/hr

    Other

    Medical, Retirement, PTO

    Posted 3 days ago

    New

    Burlington rating

    4.5

    Company rating: 4.5 out of 10

    Based on 940 frontline employees who took The Breakroom Quiz

    19th of 21 rated department stores

    Job description

    If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !

    Overview:

    As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You’ll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You’ll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.

    Key Responsibilities:

    • Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.

    • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.

    • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.

    • Coordinate meal and break periods and monitor schedule adherence.

    Requirements:

    Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

    Come join our team. You’re going to like it here!

    You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

    Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

    Base Pay: $14.00 per hour - $14.00 per hour

    Location 00736 - Columbus
    Posting Number P1-1076383-6
    Address 6055 East Main St
    Zip Code 43213
    Position Type Regular Part-Time
    Career Site Category Store Associate
    Position Category Retail Store
    Base Pay $14.00 - $14.00 per hour

    What Burlington employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Burlington logo

    About Burlington

    Sourced by ZipRecruiter

    At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

    Industry

    Retail

    Company size

    10,000+ Employees

    Headquarters location

    Burlington, NJ, US

    View All Burlington Jobs

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