Summary The Manager of Call Center Operations reports to the Director, Call Center Operations (Ambulatory). Under limited supervision, the Manager of Call Center Operations provides visible and ...
120 Amazon Call Center Operations Manager Jobs Hiring Near You
Summary The Manager of Call Center Operations reports to the Director, Call Center Operations (Ambulatory). Under limited supervision, the Manager of Call Center Operations provides visible and ...
Summary The Manager of Call Center Operations reports to the Director, Call Center Operations (Ambulatory). Under limited supervision, the Manager of Call Center Operations provides visible and ...
Summary The Manager of Call Center Operations reports to the Director, Call Center Operations (Ambulatory). Under limited supervision, the Manager of Call Center Operations provides visible and ...
Call Centre Operations Manager
CA$75K - CA$100K/yr
If you're the kind of leader who doesn't just manage a support team but makes the whole customer ... operations -- able to make any call, handle any issue or ticket, understand the customer's real ...
Quick apply
Call Centre Operations Manager
CA$75K - CA$100K/yr
If you're the kind of leader who doesn't just manage a support team but makes the whole customer ... operations -- able to make any call, handle any issue or ticket, understand the customer's real ...
Call Centre Operations Manager
CA$75K - CA$100K/yr
If you're the kind of leader who doesn't just manage a support team but makes the whole customer ... operations -- able to make any call, handle any issue or ticket, understand the customer's real ...
Quick apply
Call Centre Operations Manager
CA$75K - CA$100K/yr
If you're the kind of leader who doesn't just manage a support team but makes the whole customer ... operations -- able to make any call, handle any issue or ticket, understand the customer's real ...
The role of the Call Center Operations Supervisor is to manage the daily Call Center and staff in the Utica, NY Tidal Basin Call Center. This includes, but not limited to, Call Center Agents, Team ...
The role of the Call Center Operations Supervisor is to manage the daily Call Center and staff in the Utica, NY Tidal Basin Call Center. This includes, but not limited to, Call Center Agents, Team ...
Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte ... They will recruit and manage a high-performing team, drive performance metrics, and deliver ...
Quick apply
Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte ... They will recruit and manage a high-performing team, drive performance metrics, and deliver ...
Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte ... They will recruit and manage a high-performing team, drive performance metrics, and deliver ...
Quick apply
Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte ... They will recruit and manage a high-performing team, drive performance metrics, and deliver ...
The Operations Call Center Manager will serve as first point of contact to the Supervisor Leadership team, Customer Service agents, Subcontractors/Clients and Support Staff. The On-Site Call Center ...
The Operations Call Center Manager will serve as first point of contact to the Supervisor Leadership team, Customer Service agents, Subcontractors/Clients and Support Staff. The On-Site Call Center ...
Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte ... They will recruit and manage a high-performing team, drive performance metrics, and deliver ...
Quick apply
Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte ... They will recruit and manage a high-performing team, drive performance metrics, and deliver ...
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
Call Center Operations Manager
Tupelo, MS · On-site
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
Call Center Operations Manager
Tupelo, MS · On-site
The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner's marketing and design team. After opening, he/she will manage the day to day ...
New
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ...
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ...
InteLogix is currently hiring a call center Operations Manager in Rocky Mount, North Carolina. The Operations Manager is responsible for ensuring client program performance, production schedules ...
InteLogix is currently hiring a call center Operations Manager in Rocky Mount, North Carolina. The Operations Manager is responsible for ensuring client program performance, production schedules ...
Amazon Jobs Information
What is it like to work at Amazon?
Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.
Do workers at Amazon get paid breaks?
Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 537 people who took the Breakroom Quiz between March 2026 and June 2026.
72% of people say they get paid breaks.
Based on data from 537 people who took the Breakroom Quiz between March 2026 and June 2026.
Does Amazon pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 497 people who took the Breakroom Quiz between March 2026 and June 2026.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 497 people who took the Breakroom Quiz between March 2026 and June 2026.
At Amazon, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 478 people who took the Breakroom Quiz between March 2026 and June 2026.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 478 people who took the Breakroom Quiz between March 2026 and June 2026.
Are part-time workers able to get health insurance from Amazon?
Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
Most people who work part-time get paid time off.
89% of people who work part-time say they get paid time off
Based on data from 148 people who took the Breakroom Quiz between December 2025 and June 2026.
89% of people who work part-time say they get paid time off
Based on data from 148 people who took the Breakroom Quiz between December 2025 and June 2026.
Is the health insurance from Amazon affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 392 people who took the Breakroom Quiz between March 2026 and June 2026.
90% of people say the health insurance costs are okay
Based on data from 392 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people get paid time off at Amazon?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 592 people who took the Breakroom Quiz between March 2026 and June 2026.
97% of people say they get paid time off.
Based on data from 592 people who took the Breakroom Quiz between March 2026 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 231 people who took the Breakroom Quiz between December 2025 and June 2026.
- 70% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 10% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 231 people who took the Breakroom Quiz between December 2025 and June 2026.
Do workers at Amazon worry about hours?
Some people worry about getting enough hours.
49% of people report they worry about getting enough hours.
Based on data from 273 people who took the Breakroom Quiz between December 2025 and June 2026.
49% of people report they worry about getting enough hours.
Based on data from 273 people who took the Breakroom Quiz between December 2025 and June 2026.
Do Amazon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 163 people who took the Breakroom Quiz between December 2025 and June 2026.
48% report that they don’t have enough control over which shifts they work.
Based on data from 163 people who took the Breakroom Quiz between December 2025 and June 2026.
How easy is it for Amazon workers to change shifts?
Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 207 people who took the Breakroom Quiz between December 2025 and June 2026.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 207 people who took the Breakroom Quiz between December 2025 and June 2026.
How easy is it to get time off at Amazon?
Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 486 people who took the Breakroom Quiz between March 2026 and June 2026.
77% of people report it’s easy to get time off.
Based on data from 486 people who took the Breakroom Quiz between March 2026 and June 2026.
Do Amazon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 252 people who took the Breakroom Quiz between December 2025 and June 2026.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 252 people who took the Breakroom Quiz between December 2025 and June 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 245 people who took the Breakroom Quiz between December 2025 and June 2026.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 245 people who took the Breakroom Quiz between December 2025 and June 2026.
How easy is it to take sick days at Amazon?
Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 523 people who took the Breakroom Quiz between March 2026 and June 2026.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 523 people who took the Breakroom Quiz between March 2026 and June 2026.
Is a Amazon job good for students?
Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 187 people who took the Breakroom Quiz between December 2025 and June 2026.
81% of students report this is a good place to work if you’re studying.
Based on data from 187 people who took the Breakroom Quiz between December 2025 and June 2026.
Is working at Amazon good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 147 people who took the Breakroom Quiz between March 2026 and June 2026.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 147 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Amazon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 531 people who took the Breakroom Quiz between March 2026 and June 2026.
79% of people say they’re treated with respect by their managers.
Based on data from 531 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Amazon get to take their breaks without interruption?
Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 561 people who took the Breakroom Quiz between March 2026 and June 2026.
85% of people report that they get to take their breaks without interruption.
Based on data from 561 people who took the Breakroom Quiz between March 2026 and June 2026.
Is it stressful to work at Amazon?
Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 561 people who took the Breakroom Quiz between March 2026 and June 2026.
63% of people say they often feel stressed out at work.
Based on data from 561 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Amazon enjoy their jobs?
Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 455 people who took the Breakroom Quiz between March 2026 and June 2026.
35% of people report they don’t enjoy their job.
Based on data from 455 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people at Amazon recommend working with their team?
Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 604 people who took the Breakroom Quiz between March 2026 and June 2026.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 604 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people get enough training when they start at Amazon?
Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 566 people who took the Breakroom Quiz between March 2026 and June 2026.
69% of people report they got enough training when they started working here.
Based on data from 566 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people get support to advance at Amazon?
Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 520 people who took the Breakroom Quiz between March 2026 and June 2026.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 520 people who took the Breakroom Quiz between March 2026 and June 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 513 people who took the Breakroom Quiz between March 2026 and June 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 513 people who took the Breakroom Quiz between March 2026 and June 2026.
Do workers feel well informed about how Amazon is doing?
Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 533 people who took the Breakroom Quiz between March 2026 and June 2026.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 533 people who took the Breakroom Quiz between March 2026 and June 2026.
What other companies are hiring for Call Center Operations Manager jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Full-time
Posted 23 days ago
Job description
Job Description Summary
The Manager of Call Center Operations reports to the Director, Call Center Operations (Ambulatory). Under limited supervision, the Manager of Call Center Operations provides visible and proactive management to maintain effective operations and to promote customer satisfaction. This role maintains daily operational call center activities including supervision of Leads, Trainers and Referral Management Specialists to promote accuracy and optimal customer service. This position ensures call center best practices are achieved in areas of key performance indicators, quality, customer satisfaction and staff engagement, with continuous focus on people, process and technology.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
RegularCost Center
CC000593 CHS - Patient Access CenterPay Rate Type
SalaryPay Grade
Health-31Scheduled Weekly Hours
40Work Shift
Day (United States of America)Job Description
Manages one or more functional areas of a department. Manages two or more professional and support staff including subordinate supervisors. Typically has hire, fire, or promotion authority. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.
Additional Job Description
Education: Bachelor's Degree or Equivalent Work Experience: 7 years progressive work experience and 2 years management experienceIf you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees