At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
20 Albertsons Service Operations Manager Jobs Hiring Near You
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
Service Operations Manager
West Linn, OR · On-site
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
Service Operations Manager
West Linn, OR · On-site
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
Service Operations Manager
West Linn, OR · On-site
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
Service Operations Manager
West Linn, OR · On-site
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
Service Operations Manager
West Linn, OR · On-site
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
Service Operations Manager
West Linn, OR · On-site
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people ...
Service Operation Manager
Eugene, OR · On-site
Join us for an exciting opportunity as a Service Operations Manager, where customer experience, operational excellence, and front-end leadership come together. At Albertsons Companies, we are looking ...
Service Operation Manager
Eugene, OR · On-site
Join us for an exciting opportunity as a Service Operations Manager, where customer experience, operational excellence, and front-end leadership come together. At Albertsons Companies, we are looking ...
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who ... Position Purpose The Service Operations Assistant supports the Service Operations Manager in ...
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who ... Position Purpose The Service Operations Assistant supports the Service Operations Manager in ...
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who ... Position Purpose The Service Operations Assistant supports the Service Operations Manager in ...
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who ... Position Purpose The Service Operations Assistant supports the Service Operations Manager in ...
Albertsons Jobs Information
What is it like to work at Albertsons?
Albertsons operates under a culture that emphasizes customer satisfaction, teamwork, and community involvement, striving to make a positive impact in the communities it serves. The company's team structure is diverse, with various roles and departments working together to achieve its mission of providing high-quality products and services to customers. Working at Albertsons may appeal to individuals who value a fast-paced retail environment, opportunities for career growth and development, and the chance to contribute to a company that prioritizes customer satisfaction and community engagement.
What makes Albertsons an attractive place to work?
Albertsons is a leading American grocery company with a long history of serving communities across the United States, operating over 2,200 stores under various banners. The company offers a dynamic work environment that values teamwork, innovation, and customer satisfaction, with opportunities for employees to grow professionally and develop new skills. By joining Albertsons, job seekers can contribute to the company's mission of making a positive impact on people's lives through quality products and exceptional customer service.
Do workers at Albertsons get paid breaks?
Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 138 people who took the Breakroom Quiz between February 2026 and July 2026.
78% of people say they get paid breaks.
Based on data from 138 people who took the Breakroom Quiz between February 2026 and July 2026.
Does Albertsons pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
64% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 140 people who took the Breakroom Quiz between February 2026 and August 2026.
64% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 140 people who took the Breakroom Quiz between February 2026 and August 2026.
At Albertsons, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 93 people who took the Breakroom Quiz between February 2026 and August 2026.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 93 people who took the Breakroom Quiz between February 2026 and August 2026.
Are part-time workers able to get health insurance from Albertsons?
Only some people who work part-time can get health insurance.
61% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 70 people who took the Breakroom Quiz between November 2024 and March 2025.
61% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 70 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Albertsons?
Only some people who work part-time get paid time off.
48% of people who work part-time say they don’t get paid time off
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.
48% of people who work part-time say they don’t get paid time off
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.
Is the health insurance from Albertsons affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 92 people who took the Breakroom Quiz between February 2026 and August 2026.
92% of people say the health insurance costs are okay
Based on data from 92 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get paid time off at Albertsons?
Most people get paid time off work.
75% of people say they get paid time off.
Based on data from 143 people who took the Breakroom Quiz between February 2026 and August 2026.
75% of people say they get paid time off.
Based on data from 143 people who took the Breakroom Quiz between February 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and July 2026.
- 82% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 7% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and July 2026.
Do workers at Albertsons worry about hours?
Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and July 2026.
54% of people report they worry about getting enough hours.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and July 2026.
Do Albertsons workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and July 2026.
51% report that they don’t have enough control over which shifts they work.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and July 2026.
How easy is it for Albertsons workers to change shifts?
Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and July 2026.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and July 2026.
How easy is it to get time off at Albertsons?
Some people find it hard to get time off.
42% of people report it’s hard to get time off.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.
42% of people report it’s hard to get time off.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Albertsons managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and July 2026.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and July 2026.
Do jobs at Albertsons spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and July 2026.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and July 2026.
How easy is it to take sick days at Albertsons?
Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 134 people who took the Breakroom Quiz between February 2026 and August 2026.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 134 people who took the Breakroom Quiz between February 2026 and August 2026.
Is a Albertsons job good for students?
Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.
78% of students report this is a good place to work if you’re studying.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.
Is working at Albertsons good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and July 2026.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Albertsons feel treated with respect by their managers?
Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 148 people who took the Breakroom Quiz between February 2026 and July 2026.
68% of people say they’re treated with respect by their managers.
Based on data from 148 people who took the Breakroom Quiz between February 2026 and July 2026.
Do people at Albertsons get to take their breaks without interruption?
Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 135 people who took the Breakroom Quiz between February 2026 and August 2026.
70% of people report that they get to take their breaks without interruption.
Based on data from 135 people who took the Breakroom Quiz between February 2026 and August 2026.
Is it stressful to work at Albertsons?
Most people feel stressed out here.
84% of people say they often feel stressed out at work.
Based on data from 153 people who took the Breakroom Quiz between February 2026 and August 2026.
84% of people say they often feel stressed out at work.
Based on data from 153 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Albertsons enjoy their jobs?
Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.
45% of people report they don’t enjoy their job.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Albertsons recommend working with their team?
Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 161 people who took the Breakroom Quiz between February 2026 and August 2026.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 161 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get enough training when they start at Albertsons?
Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 145 people who took the Breakroom Quiz between February 2026 and August 2026.
50% of people report they didn’t get enough training when they started working here.
Based on data from 145 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get support to advance at Albertsons?
Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and August 2026.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people think Albertsons’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 141 people who took the Breakroom Quiz between February 2026 and August 2026.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 141 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers feel well informed about how Albertsons is doing?
Most people don’t feel well informed about how the company is doing.
72% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 149 people who took the Breakroom Quiz between February 2026 and July 2026.
72% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 149 people who took the Breakroom Quiz between February 2026 and July 2026.
What other companies are hiring for Service Operations Manager jobs?
What are the most popular jobs at Albertsons?
What are the most popular categories at Albertsons?
Full-time
Medical, Dental, Retirement, PTO
Posted 6 days ago
Albertsons rating
5.9
Based on 1,155 frontline employees who took The Breakroom Quiz
64th of 122 rated grocery stores
Job description
Why choose us?
Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Service Operations Manager, where customer experience, operational excellence, and front-end leadership come together.
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will oversee front-end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant shopping experience. This role offers a dynamic, customer-facing environment where your work directly supports store performance and customer engagement.
Bring your flavor
Building the future of food and well-being starts with great service at the front of the store. Bring your passion for customer engagement, operational discipline, and team leadership to a role where you set the tone for service excellence, support your associates, and create positive experiences for every customer, every visit.
Main responsibilities:
- Leads all front-end and customer service teams, ensuring fast, friendly, and accurate service
- Coach and develop associates on service standards, courtesy programs, and service recovery
- Oversee daily front-end operations including check stands, self-checkout (SCO), service desk, and checkout processes
- Ensure compliance with cash handling, security, returns, refunds, and transaction policies
- Monitor scheduling, breaks, staffing levels, and queue management to align labor with business needs
- Oversee cash office processes including safe counts, till audits, deposits, and reconciliation
- Ensure front-end readiness for audits, compliance requirements, and company programs
- Hire, train, coach, schedule, and develop service associates, supervisors, and front-end staff
- Support shrink reduction, fraud prevention, and proper handling of restricted items
- Complete required reports and maintain strong communication with management teams
We are looking for candidates who possess the following:
Soft skills:
- Strong customer-service focus with a calm, professional team presence
- Effective communication, coaching, and conflict-resolution skills
- Strong organization, prioritization, and planning abilities
- Ability to multitask in a fast-paced, customer-facing environment
Competencies:
- Front-end and customer service operations
- Cash handling, cash office accuracy, and compliance execution
- Labor planning, scheduling, and service productivity
- Service standards, audit readiness, and loss prevention support
Knowledge:
- Store operations, service programs, and front-end systems
- Cash handling procedures, security protocols, and transaction policies
- Scheduling tools and basic computer applications
Abilities:
- Ability to review service metrics, labor usage, and performance trends
- Ability to train, coach, and develop associates and supervisors
- Ability to stand, move, lift, carry, or push moderate loads as required
- Travel requirements: None
- Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values - Click below to view video: ACI Values
A copy of the full job description can be made available to you.
About Us
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
What Albertsons employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Albertsons
Sourced by ZipRecruiter
Industry
Food and beverage stores
Company size
10,000+ Employees
Headquarters location
Boise, ID, US