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26 Whirlpool Customer Service Representative Jobs Hiring Near You

Whirlpool

Appliance Technician

Mississauga, ON

... customers, including performing technical diagnosis, repair and installation of all kitchen and ... Whirlpool Canada's head office is located in Mississauga, Ontario. The position of Field Service ...

Whirlpool

Associate Studio Engineer

Benton Harbor, MI · On-site

... with our customers. We look for candidates who stay informed about emerging materials and ... service. Connect with us and learn more about Whirlpool Corporation See what it's like to work at ...

Whirlpool

Director, Global Tax Operations

Chicago, IL · On-site

... customer experience, inspiring audiences with Whirlpool Corporation's iconic brands. Your ... Sabbatical - Four weeks paid leave after every five years of service. #LI-JW1 Connect with us and ...

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Whirlpool Jobs Information

What is it like to work at Whirlpool?

Whirlpool is a global company that values innovation, collaboration, and customer satisfaction, fostering a culture that encourages teamwork and continuous improvement. The company's manufacturing facilities and research centers are designed to promote a dynamic work environment, with opportunities for employees to work on various projects, from product development to sustainability initiatives. Working at Whirlpool may appeal to candidates who are passionate about creating innovative home appliances and solutions, with opportunities to contribute to a global brand that prioritizes customer needs and employee growth.

What makes Whirlpool an attractive place to work?

Whirlpool is a leading global home appliance company with a long history of innovation and commitment to sustainability. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities for employees to work on cutting-edge projects and develop new skills. By joining Whirlpool, individuals can contribute to shaping the future of home appliances and experience a culture that values diversity, inclusion, and employee growth.

Do workers at Whirlpool get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Whirlpool pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.

At Whirlpool, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Whirlpool affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Whirlpool?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 65% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 30% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 23 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at Whirlpool worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 65 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Whirlpool workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 61 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Whirlpool workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Whirlpool?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Whirlpool managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 63 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Whirlpool spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 68 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Whirlpool?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a Whirlpool job good for students?

Only some students say this is a good place to work if you’re studying.
46% of students report this isn’t a good place to work if you’re studying.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Whirlpool good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Whirlpool feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Whirlpool get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Whirlpool?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Whirlpool enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Whirlpool recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 85 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Whirlpool?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Whirlpool?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Whirlpool’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Whirlpool is doing?

Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Whirlpool?
What are the most popular categories at Whirlpool?
Infographic showing various Customer Service Representative job openings at Whirlpool in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Nights. Highlights an 94% Physical, and 6% Hybrid job distribution.
Tech-Line Virtual Appliance Technician (Remote), Master Technician

Tech-Line Virtual Appliance Technician (Remote), Master Technician

Whirlpool

Montgomery, AL • On-site, Remote

Full-time

PTO

Posted 15 days ago

Whirlpool rating

7.4

Company rating: 7.4 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

93rd of 156 rated electronics manufacturers

Job description

Job Number: 4930
External Description: Requisition ID: 68466
ABOUT WHIRLPOOL CORPORATION
Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.
This role in summary
Whirlpool is currently seeking qualified candidates for Tech-Line Virtual Appliance Technician (Remote), Master Technician. This will be a remote role.
This role is responsible for providing a differentiated service experience where technical support is provided in the installation, diagnosis, and repair of Whirlpool's family of brands of major appliances. Work is completed through multi-channel interactions including voice, chat, email, and video calls while achieving all quality and interaction objectives. The Senior Specialist, Technician is also responsible for cross-functional communication and collaboration to create the desired customer experience.
Your responsibilities will include
  • Support Consumer Service Analytics as analyst enabling deployment of the Consumer Care Strategy with significant direction from Sr Analyst and Consumer Services Leadership
  • Typing 35 wpm
  • Provide detailed information on new or emerging issues to Quality and Engineering teams
  • Provide technical support using multi-channel interactions in the installation, diagnosis, and repair of Whirlpool's family of brands of major appliances
  • Identify and communicate business and content gaps for continuous improvement efforts
  • Work for extended periods of time at a desk
  • Converse using a headset. A headset will be provided to you.
  • Learn through direct instruction and self-study
  • Handle company confidential information
  • Work a non-traditional work schedule within the hours of operation (8 a.m. - 8 p.m. EST)
  • You can work this job remotely from anywhere in the US
  • Provide an in-home office environment that is ergonomic, comfortable, and in its own space separate from the living space
  • Provide office equipment other than the PC (desk, chair, lighting)
  • Provide a quiet environment during work hours with no distractions
  • Cable or DSL internet service must be available in your area with a 12 mpbs download and 2 mbps upload. Satellite service is not acceptable. WI-FI is not acceptable. A wired ethernet cable connection is required

Minimum requirements
  • High School Diploma or GED
  • 3+ years of appliance repair experience
  • 2+ years of experience in electrical and mechanical operation to major appliance diagnostics and repairs

Preferred skills and experiences
  • Trade School or Associate Degree in Mechanical, Electrical, or Automotive Engineering
  • Excellent communication (oral and written) and organizational skills
  • A basic understanding of how to leverage numerous and different technologies
  • Customer Service Experience and/or Call Center Operations
  • Knowledge of continuous improvement and/or lean principles
    RSRWH

What we offer
Generous benefits package , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
Additional information
Whirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
  • Always On Flexibility- You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
  • Two-Week Work from Anywhere- Minimum of one-week increments for a total of two weeks per year.
  • Sabbatical- Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers . Additional information about the company can be found on Facebook , Twitter , LinkedIn , Instagram and YouTube .
At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
Job Number: 68466
Community / Marketing Title: Tech-Line Virtual Appliance Technician (Remote), Master Technician
Location_formattedLocationLong: Montgomery, Alabama US

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