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64 Usaa Jobs Hiring Near You

USAA

Protective Security Officer - Mid Level

Charlotte, NC · On-site

$17 - $21.75/hr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Actuary

Phoenix, AZ

$127.31K - $229.16K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Injury Examiner

Colorado Springs, CO

$85.04K - $162.55K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Actuary

Charlotte, NC

$127.31K - $229.16K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Data Scientist Senior

Colorado Springs, CO

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a Lead AI Individual ...

USAA

Actuary

Tampa, FL

$127.31K - $229.16K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Assistant General Counsel (Regional Counsel)

Plano, TX · On-site +1

$143.32K - $273.93K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Assistant General Counsel (Regional Counsel)

Plano, TX · On-site +1

$143.32K - $273.93K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Assistant General Counsel (Regional Counsel)

Phoenix, AZ · On-site +1

$143.32K - $273.93K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Injury Examiner

Phoenix, AZ · On-site

$85.04K - $162.55K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Injury Examiner

Phoenix, AZ

$85.04K - $162.55K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Assistant General Counsel (Litigation Counsel)

Plano, TX · On-site +1

$143.32K - $273.93K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

USAA

Trial Attorney (PIP/BI)

Bloomfield, MI · On-site

$114.08K - $218.03K/yr

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military ...

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USAA Jobs Information

Do workers at USAA get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 121 people who took the Breakroom Quiz between May 2025 and May 2026.

Does USAA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 125 people who took the Breakroom Quiz between May 2025 and May 2026.

At USAA, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 127 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from USAA affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 119 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at USAA?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 132 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 37% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at USAA worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 109 people who took the Breakroom Quiz between March 2025 and March 2026.

Do USAA workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 98 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for USAA workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 101 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at USAA?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 122 people who took the Breakroom Quiz between May 2025 and May 2026.

Do USAA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 111 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at USAA do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
94% of people report that they don’t do extra unpaid work.
Based on data from 106 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at USAA?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 123 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a USAA job good for students?

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at USAA good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at USAA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 120 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at USAA get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 133 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at USAA?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 132 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at USAA enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 110 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at USAA recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 136 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at USAA?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 128 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at USAA?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 124 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think USAA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 105 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how USAA is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 120 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular titles at Usaa?
What are the most popular cities for Usaa jobs?
What are the most popular states for Usaa jobs?
What are the most popular categories at Usaa?
Infographic showing various job openings at Usaa in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 45% Physical, 9% Hybrid, and 46% Remote job distribution.
Director, Program Manager - Insurance Sales & Service Portfolio

Director, Program Manager - Insurance Sales & Service Portfolio

USAA

San Antonio, TX • On-site

$143.32K - $273.93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 250 frontline employees who took The Breakroom Quiz

37th of 141 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Director, Program Manager for Sales and Service Portfolio, you will lead and manage resources for efficient and effective program or work effort(s) management. Responsible for departmental program oversight to include mentoring and directing program and / or teams of project managers, assigning individual program / project manager responsibilities, and identifying and resolving appropriate business plan and integration issues. Ensures execution of efforts are aligned and integrated with corporate and line of business strategies, plans, programs, and initiatives. Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required). Supports cross-functional teams in the development and execution of change plans in accordance with USAA's change methodology or industry best practices.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake VA, or Tampa FL. Relocation assistance is not available for this position.
What you'll do:
  • Accountable for the development and integration of multiple business programs, associated work efforts, and discrete work efforts to achieve strategic business goals and operational objectives.
  • Manages the overall program and / or discrete work efforts road map which includes multi-million-dollar complex, strategic programs within a portfolio(s).
  • Facilitates sequencing, prioritization, and scheduling for programs; manages program scope, schedule, and budget.
  • Participates in work effort closure activities to determine benefit / business impact realization to include retrospective management.
  • Provides consultation to program executives and senior / functional area management across USAA to plan and execute departmental programs and makes recommendations for process improvements to ensure they are effective.
  • Keeps abreast of industry trends and best practices and on developing business strategies, identifying benefits, and defining alternatives across departmental programs and across USAA programs and / or discrete work efforts.
  • Builds and manages a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
  • Adheres to governance rigor required for work efforts.
  • Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Education:
  • Bachelor's degree; OR 4 years of relevant education and/or experience.

Experiences that will support your success:
  • 8 years project and / or program management experience, including experience defining a new program and/or managing large scale projects.
  • 3 years of direct team lead or management experience.
  • Demonstrated experience using Waterfall or Agile methodologies to execute program strategies and deliver complex work efforts.
  • Advanced understanding and demonstrated application of risk management policies and procedures.
  • Comprehensive knowledge of program management methodology and techniques and program performance evaluation.
  • Proficient experience in USAA's change management methodology or similar industry change management methodology.
  • Extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets.

What sets you apart:
  • Experience in the development of business cases and measuring benefit realization across portfolio/programs.
  • Knowledge of USAA's enterprise integrated planning (EIP) and EPMO processes and requirements.
  • Proven experience with presenting, influencing, facilitating and communicating with Senior EMG.
  • Experience in analyzing data, problem identification and resolution to drive insights and inform the health of the program.
  • US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $143,320 - $273,930
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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