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60 Tempus Customer Success Manager Jobs Hiring Near You

Tempus

Customer Success Representative

Chicago, IL · On-site

$48K - $55K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Communicate directly with various members of partner labs to manage sample and document requests ...

Tempus

Customer Success Representative

Chicago, IL · On-site

$48K - $55K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Communicate directly with various members of partner labs to manage sample and document requests ...

Tempus

Customer Success Representative

$48K - $55K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Communicate directly with various members of partner labs to manage sample and document requests ...

Tempus

Regional Sales Manager, North Florida

Management oversight of Tempus's CRM solution for the defined geographic region. * Work ... Demonstrated success in recruiting, hiring, developing and retaining talent. * Ability to ...

Tempus

Region Sales Manager, Southern California

$140K - $180K/yr

Management oversight of Tempus's CRM solution for the defined geographic region. * Work ... Demonstrated success in recruiting, hiring, developing and retaining talent. * Ability to ...

Tempus

MRD Regional Sales Manager, South

Management oversight of Tempus's CRM solution for the defined geographic region. * Work ... Demonstrated success in recruiting, hiring, developing and retaining talent. * Ability to ...

New

Tempus

Tempus+ Medical Director

$270K - $320K/yr

Success in this role requires seamless partnership with specialized internal teams across Tempus to ... development managers during external communications and customer interactions. * Engage Tempus ...

New

Tempus

$270K - $320K/yr

Success in this role requires seamless partnership with specialized internal teams across Tempus to ... development managers during external communications and customer interactions. * Engage Tempus ...

New

Tempus

Regional Sales Manager, nP

$140K - $180K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Develop and maintain key customer relationships; assist in developing business solutions that are ...

New

Tempus

TIME Operations Alliance Manager

... the customer's voice is always at the forefront of how Tempus can add value to the partner ... Proven ability to navigate multi-faceted client and internal teams with success * Exceptional ...

Tempus

$90K - $118K/yr

... customer satisfaction and ability for continued growth of Tempus TIME business by working with TIME ... Proven ability to navigate multi-faceted client and internal teams with success * Exceptional ...

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Tempus Jobs Information

What is it like to work at Tempus?

Tempus is a data-driven healthcare technology company that prioritizes innovation and collaboration, fostering a culture of teamwork and continuous learning.

The company's structure is designed to facilitate interdisciplinary collaboration, with teams comprising experts from various fields, including medicine, engineering, and data science, working together to develop and implement cutting-edge technologies that improve cancer care and patient outcomes.

Working at Tempus may appeal to individuals who are passionate about using data and technology to drive meaningful change in healthcare, as the company offers opportunities for professional growth, a dynamic work environment, and the chance to contribute to a mission that has the potential to impact millions of lives.

What makes Tempus an attractive place to work?

Tempus is a leading healthcare technology company that leverages artificial intelligence to revolutionize cancer care and improve patient outcomes. The company's workplace is characterized by a culture of innovation, collaboration, and teamwork, with opportunities for employees to work on cutting-edge projects and contribute to groundbreaking research. By joining Tempus, individuals can pursue a career that combines technical expertise with a passion for improving healthcare, with opportunities for professional growth, skill development, and making a meaningful impact in the lives of patients.

What other companies are hiring for Customer Success Manager jobs?

What are the most popular jobs at Tempus?

What are the most popular categories at Tempus?

Infographic showing various Customer Success Manager job openings at Tempus in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 49% Physical, 4% Hybrid, and 47% Remote job distribution.

Customer Success Representative

Chicago, IL • On-site

Tempus
See more jobs at Tempusexternal

$48K - $55K/yr

Full-time

Re-posted 16 days ago

Job description

Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
  • Communicate directly with various members of partner labs to manage sample and document requests, triage order issues, and coordinate shipping and receiving.
  • Work cross-functionally (e.g., Customer Success, Sales, Lab) to ensure we meet/exceed goals related to customer retention and (perceived + actual) turnaround time.
  • Build and maintain effective relationships which create a high level of trust with laboratory employees, sales representatives, and internal stakeholders.
  • Use proactive problem-solving skills to create and offer solutions to customers of varying complexity.
  • Maintain frequent contact with sales and other externally-facing teams to ensure customer engagement efforts are aligned and provide relevant updates to internal teams in CS, Sales, CommOps, etc.
  • Respond to inquiries by phone, email, and in person quickly and professionally.
  • Identify and assess customer needs to achieve satisfaction.

Qualifications:
  • 4 year college degree in Biological Sciences or similar, preferred.
  • Exceptional customer service skills and strong interpersonal skills.
  • Ability to communicate effectively with patients by telephone and email.
  • Ability to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner.
  • Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy.
  • Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks.
  • Proven ability to learn new skills quickly and adapt to new processes smoothly.
  • General office equipment and software knowledge and computer proficiency.

Illinois Pay Range: $48,000-$55,000
The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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