Technical Support Engineer
$120K - $139K/yr
As a Technical Support Engineer, you will play a critical role in helping customers successfully build on Merge. You will work directly with customers and prospects to troubleshoot technical issues ...
62 Rubrik Technical Support Engineer Jobs Hiring Near You
Technical Support Engineer
$120K - $139K/yr
As a Technical Support Engineer, you will play a critical role in helping customers successfully build on Merge. You will work directly with customers and prospects to troubleshoot technical issues ...
Technical Support Engineer
Durham, NC · On-site
Technical Support Engineer Job Summary: Reporting to the Manager, Technical Support, the Technical Support Engineer provides virtual/remote technical consultation and troubleshooting to support ...
Technical Support Engineer
Durham, NC · On-site
Technical Support Engineer Job Summary: Reporting to the Manager, Technical Support, the Technical Support Engineer provides virtual/remote technical consultation and troubleshooting to support ...
As a Technical Support Engineer, you will be responsible for diagnosing and resolving complex hardware and software issues within customer applications like integrated AV conference environments ...
As a Technical Support Engineer, you will be responsible for diagnosing and resolving complex hardware and software issues within customer applications like integrated AV conference environments ...
Technical Support Engineer
Cleveland, OH · On-site
$20 - $32/hr
Technical Support Engineer Hybrid remote - Cleveland, Ohio $20 to $32 per hour W2 Benefits offered * Two weeks PTO * Medical, dental, vision, accident, disability critical illness, life, 401k match ...
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Technical Support Engineer
Cleveland, OH · On-site
$20 - $32/hr
Technical Support Engineer Hybrid remote - Cleveland, Ohio $20 to $32 per hour W2 Benefits offered * Two weeks PTO * Medical, dental, vision, accident, disability critical illness, life, 401k match ...
A Technical Support Engineer provides advanced technical assistance to customers or internal users by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues. This ...
A Technical Support Engineer provides advanced technical assistance to customers or internal users by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues. This ...
Technical Support Engineer
$90K - $115K/yr
As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...
Technical Support Engineer
$90K - $115K/yr
As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...
Technical Support Engineer
Greensboro, NC · On-site
Summary We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ...
Technical Support Engineer
Greensboro, NC · On-site
Summary We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ...
Technical Support Engineer
San Mateo, CA · On-site
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
Technical Support Engineer
San Mateo, CA · On-site
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
Technical Support Engineer
Iselin, NJ · On-site
$79K - $106K/yr
The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...
Technical Support Engineer
Iselin, NJ · On-site
$79K - $106K/yr
The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...
Technical Support Engineer
Ottawa, ON · On-site
CA$74K - CA$90K/yr
Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only ...
Technical Support Engineer
Ottawa, ON · On-site
CA$74K - CA$90K/yr
Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only ...
Build out the foundations for Technical Support Engineering best practice, with a view to building out a team in the future. You're a good fit if you * Have experience as an early Technical Support ...
Build out the foundations for Technical Support Engineering best practice, with a view to building out a team in the future. You're a good fit if you * Have experience as an early Technical Support ...
Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...
Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...
Technical Support Engineer
Ottawa, ON · On-site
CA$74K - CA$90K/yr
Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only ...
Technical Support Engineer
Ottawa, ON · On-site
CA$74K - CA$90K/yr
Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only ...
The Technical Support Engineer is responsible for executing structured technical troubleshooting and supporting complex escalations during high-impact operational events. The ideal candidate thrives ...
The Technical Support Engineer is responsible for executing structured technical troubleshooting and supporting complex escalations during high-impact operational events. The ideal candidate thrives ...
Technical Support Engineer
San Francisco, CA · On-site +1
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...
Technical Support Engineer
San Francisco, CA · On-site +1
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...
Technical Support Engineer
San Francisco, CA · On-site +1
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...
Quick apply
Technical Support Engineer
San Francisco, CA · On-site +1
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...
Technical Support Engineer
San Francisco, CA · On-site
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...
Technical Support Engineer
San Francisco, CA · On-site
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...
Technical Support Engineer
Columbus, GA · On-site
$69K - $158K/yr
Technical Support Engineer The Opportunity: As the client's personnel, you'll maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise ...
Technical Support Engineer
Columbus, GA · On-site
$69K - $158K/yr
Technical Support Engineer The Opportunity: As the client's personnel, you'll maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Technical Support Engineer
Sunnyvale, CA · On-site
ThinkingAI is seeking a Technical Support Engineer to support enterprise customers using their big data SaaS platform. The role requires strong troubleshooting skills and involves working closely ...
Technical Support Engineer
Sunnyvale, CA · On-site
ThinkingAI is seeking a Technical Support Engineer to support enterprise customers using their big data SaaS platform. The role requires strong troubleshooting skills and involves working closely ...
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Job description
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers three core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools, and Merge Gateway, the control plane for running AI in production. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources-allowing them to focus on their core product.
Who are we looking for?
As a Technical Support Engineer, you will play a critical role in helping customers successfully build on Merge. You will work directly with customers and prospects to troubleshoot technical issues, guide them through integrating Merge into their products, and ensure they have a smooth and reliable experience with our platform.
In this role, you'll combine technical troubleshooting, customer communication, and strong ownership to solve complex integration challenges. You'll partner closely with engineering, product, and customer success teams to debug issues, resolve incidents, and improve the overall support experience.
The ideal candidate has a strong technical foundation, experience working with APIs or integrations, and enjoys working directly with customers to solve real-world technical problems.
Your work will have a direct impact on customer success, product quality, and the continued growth of Merge's platform.
What will you be doing?
Provide high-quality technical support to customers via chat, email, Slack/Teams, and screen-share sessions.
Troubleshoot and resolve API and integration issues, working directly with customers to diagnose and fix problems.
Partner with Engineering, Product, and Customer Success teams to escalate and resolve complex incidents.
Help customers successfully integrate Merge into their products by guiding implementation and debugging issues.
Create and maintain help center documentation, internal runbooks, and troubleshooting guides.
Participate in an on-call rotation to support critical incidents and help improve reliability over time.
What experience is required?
2+ years of experience in technical support engineering, solutions engineering, or other customer-facing technical roles.
Strong technical troubleshooting skills with APIs, integrations, or backend systems.
Comfortable debugging issues using logs, API responses, or scripting tools.
Excellent verbal and written communication skills.
Strong problem-solving skills and attention to detail.
A customer-first mindset with a strong sense of ownership.
Compensation
The cash compensation range for this role is $120,000 -139,000
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.