As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
62 Rubrik Technical Support Engineer Jobs Hiring Near You
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
Technical Support Engineer
Austin, TX · On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
Technical Support Engineer
Austin, TX · On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
Responsibilities Job Summary The Technical Support Engineer Lead, serves as a senior technical support lead who is the first point of contact for users, providing expert support, troubleshooting ...
Responsibilities Job Summary The Technical Support Engineer Lead, serves as a senior technical support lead who is the first point of contact for users, providing expert support, troubleshooting ...
Technical Support Engineer
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
$70K - $85K/yr
Responsibilities Job Summary The Technical Support Engineer Lead, serves as a senior technical support lead who is the first point of contact for users, providing expert support, troubleshooting ...
Quick apply
Technical Support Engineer
$70K - $85K/yr
Responsibilities Job Summary The Technical Support Engineer Lead, serves as a senior technical support lead who is the first point of contact for users, providing expert support, troubleshooting ...
Technical Support Engineer
$70K - $85K/yr
Responsibilities Job Summary The Technical Support Engineer Lead, serves as a senior technical support lead who is the first point of contact for users, providing expert support, troubleshooting ...
Quick apply
Technical Support Engineer
$70K - $85K/yr
Responsibilities Job Summary The Technical Support Engineer Lead, serves as a senior technical support lead who is the first point of contact for users, providing expert support, troubleshooting ...
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
Technical Support Engineer
$88K - $107K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
$88K - $107K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Scottsdale, AZ · On-site
$44K - $60K/yr
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...
Technical Support Engineer
Scottsdale, AZ · On-site
$44K - $60K/yr
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...
Technical Support Engineer
Atlanta, GA · On-site
$44K - $74K/yr
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...
Technical Support Engineer
Atlanta, GA · On-site
$44K - $74K/yr
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...
Technical Support Engineer
Atlanta, GA · On-site
$44K - $74K/yr
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...
Technical Support Engineer
Atlanta, GA · On-site
$44K - $74K/yr
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...
Technical Support Engineer
Scottsdale, AZ · On-site +1
$44K - $60K/yr
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...
Technical Support Engineer
Scottsdale, AZ · On-site +1
$44K - $60K/yr
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
MAC Technical Support Engineer We are seeking a talented and dedicated MAC Technical Support Engineer to join our dynamic team. The successful candidate will be responsible for providing exceptional ...
MAC Technical Support Engineer We are seeking a talented and dedicated MAC Technical Support Engineer to join our dynamic team. The successful candidate will be responsible for providing exceptional ...
Technical Support Engineer
Sunnyvale, CA · On-site
$88K - $107K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Sunnyvale, CA · On-site
$88K - $107K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
San Francisco, CA · On-site +1
$90K - $120K/yr
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...
Technical Support Engineer
San Francisco, CA · On-site +1
$90K - $120K/yr
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...
Technical Support Engineer
$39.21 - $44.13/hr
Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers ...
Quick apply
Technical Support Engineer
$39.21 - $44.13/hr
Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers ...
Technical Support Engineer
Yonkers, NY · On-site
As a Tier 2 Technical Support Engineer, you are the bridge between our users and our engineering team. You will handle challenging technical escalations involving component failure, cut quality ...
Technical Support Engineer
Yonkers, NY · On-site
As a Tier 2 Technical Support Engineer, you are the bridge between our users and our engineering team. You will handle challenging technical escalations involving component failure, cut quality ...
Technical Support Engineer
San Francisco, CA · Remote
$90K - $120K/yr
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...
Quick apply
Technical Support Engineer
San Francisco, CA · Remote
$90K - $120K/yr
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...
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Job description
About the RoleVerkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve technical issues and advise customers on our platform.
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Responsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, providing crucial feedback to Product Management to drive product improvement, and creating knowledge base articles. Our team is the bridge between customers, Engineering, and Product Management. This role will report to one of our Technical Support Engineering Managers and is based on-site 5 days per week in New York, NY.
What You'll Do
- Full-stack troubleshooting of the entire Verkada platform including, network, hardware, software, and electrical issues
- Provide best practice design, installation, and configuration expertise to enterprise customers
- Communicate technical matters to customers both orally and in writing
- Own customer issues from creation to resolution
- Collaborate with Engineering and Product teams to test new products and identify bugs
- Write technical knowledge base articles and whitepapers
- Staying up to date on the latest products and industry technologies
- Build tools and processes that will scale
What You Bring
- Bachelor's or Master's degree in a related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity from an accredited university
- Coursework with a focus on computer networking, Linux, electronics, computer systems, Python or other coding languages is a plus
- Ability to communicate complex technical matters both orally and in writing
- Demonstrated problem-solving skills and attention to detail
- Ability to work within a team environment
- Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+
- Willing and able to work on-site in San Mateo 5 days per week
Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision, and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick time
- Professional development stipend
- Fertility stipendÂ
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information:
- We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
About Verkada
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
San Mateo, CA, US
Year founded
2016