Customer Success Engineer I, SMB (Remote)
Austin, TX · On-site +1
... to master Procore's product offerings, business model, services, and emerging technologies ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
60 Procore Technologies Customer Service Jobs Hiring Near You
Customer Success Engineer I, SMB (Remote)
Austin, TX · On-site +1
... to master Procore's product offerings, business model, services, and emerging technologies ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
As a T CSR , you will assist our customers via email, chat, and phone while collaborating with ... Acquire and maintain a thorough understanding of Procore's business model, system, and technologies ...
As a T CSR , you will assist our customers via email, chat, and phone while collaborating with ... Acquire and maintain a thorough understanding of Procore's business model, system, and technologies ...
... accessing Procore's information technology systems and platforms; 2. interacting with and ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
... accessing Procore's information technology systems and platforms; 2. interacting with and ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
Customer Success Engineer I, SMB (Remote)
Austin, TX · On-site +1
... to master Procore's product offerings, business model, services, and emerging technologies ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
Customer Success Engineer I, SMB (Remote)
Austin, TX · On-site +1
... to master Procore's product offerings, business model, services, and emerging technologies ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
... to master Procore's product offerings, business model, services, and emerging technologies ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
... to master Procore's product offerings, business model, services, and emerging technologies ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
... to master Procore's product offerings, business model, services, and emerging technologies ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
... to master Procore's product offerings, business model, services, and emerging technologies ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
... to master Procore's product offerings, business model, services, and emerging technologies ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
... to master Procore's product offerings, business model, services, and emerging technologies ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
Solutions Specialist - AI
Austin, TX · On-site
... or customer-facing technical roles and an ability to advise on AIs fit within a tech stack, inc API integrations and cloud-based architectures. * A "builder" mindset ready to help scale Procore ...
Solutions Specialist - AI
Austin, TX · On-site
... or customer-facing technical roles and an ability to advise on AIs fit within a tech stack, inc API integrations and cloud-based architectures. * A "builder" mindset ready to help scale Procore ...
... Procore's products, business model, emerging technologies, and service best practices. What we're ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
... Procore's products, business model, emerging technologies, and service best practices. What we're ... customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
Solutions Specialist - AI
Austin, TX · On-site
... or customer-facing technical roles and an ability to advise on AIs fit within a tech stack, inc API integrations and cloud-based architectures. * A "builder" mindset ready to help scale Procore ...
Solutions Specialist - AI
Austin, TX · On-site
... or customer-facing technical roles and an ability to advise on AIs fit within a tech stack, inc API integrations and cloud-based architectures. * A "builder" mindset ready to help scale Procore ...
... or customer-facing technical roles and an ability to advise on AIs fit within a tech stack, inc API integrations and cloud-based architectures. * A "builder" mindset ready to help scale Procore ...
... or customer-facing technical roles and an ability to advise on AIs fit within a tech stack, inc API integrations and cloud-based architectures. * A "builder" mindset ready to help scale Procore ...
Solutions Specialist - AI
Austin, TX · On-site
... or customer-facing technical roles and an ability to advise on AIs fit within a tech stack, inc API integrations and cloud-based architectures. * A "builder" mindset ready to help scale Procore ...
Solutions Specialist - AI
Austin, TX · On-site
... or customer-facing technical roles and an ability to advise on AIs fit within a tech stack, inc API integrations and cloud-based architectures. * A "builder" mindset ready to help scale Procore ...
... or customer-facing technical roles and an ability to advise on AIs fit within a tech stack, inc API integrations and cloud-based architectures. * A "builder" mindset ready to help scale Procore ...
... or customer-facing technical roles and an ability to advise on AIs fit within a tech stack, inc API integrations and cloud-based architectures. * A "builder" mindset ready to help scale Procore ...
Procore Technologies is building the software that builds the world. We provide cloud-based ... Manage Cloud Traffic & Service Mesh technologies: Design, implement, and maintain our next ...
Procore Technologies is building the software that builds the world. We provide cloud-based ... Manage Cloud Traffic & Service Mesh technologies: Design, implement, and maintain our next ...
Procore Technologies is building the software that builds the world. We provide cloud-based ... Manage Cloud Traffic & Service Mesh technologies: Design, implement, and maintain our next ...
Procore Technologies is building the software that builds the world. We provide cloud-based ... Manage Cloud Traffic & Service Mesh technologies: Design, implement, and maintain our next ...
Senior Executive Assistant
Austin, TX · On-site
... Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. ...
Senior Executive Assistant
Austin, TX · On-site
... Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. ...
Senior Data Solutions Specialist (Remote)
Austin, TX · On-site +1
... update services that help customers move trusted, usable data into Procore. As a Senior Data ... Experience with Procore, construction technology, ERP or accounting systems, or large-scale file ...
Senior Data Solutions Specialist (Remote)
Austin, TX · On-site +1
... update services that help customers move trusted, usable data into Procore. As a Senior Data ... Experience with Procore, construction technology, ERP or accounting systems, or large-scale file ...
Procore Technologies is building the software that builds the world. We provide cloud-based ... Manage Cloud Traffic & Service Mesh technologies: Design, implement, and maintain our next ...
Procore Technologies is building the software that builds the world. We provide cloud-based ... Manage Cloud Traffic & Service Mesh technologies: Design, implement, and maintain our next ...
Procore Technologies is building the software that builds the world. We provide cloud-based ... Manage Cloud Traffic & Service Mesh technologies: Design, implement, and maintain our next ...
Procore Technologies is building the software that builds the world. We provide cloud-based ... Manage Cloud Traffic & Service Mesh technologies: Design, implement, and maintain our next ...
Procore Technologies is building the software that builds the world. We provide cloud-based ... Manage Cloud Traffic & Service Mesh technologies: Design, implement, and maintain our next ...
Procore Technologies is building the software that builds the world. We provide cloud-based ... Manage Cloud Traffic & Service Mesh technologies: Design, implement, and maintain our next ...
Procore Technologies Jobs Information
What is it like to work at Procore Technologies?
Procore Technologies is a collaborative and innovative company that prioritizes teamwork, customer satisfaction, and continuous improvement. The company's structure is designed to foster open communication and cross-functional collaboration, with a flat organizational hierarchy and regular feedback loops. Working at Procore may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to contribute to the development of industry-leading construction management software.
What makes Procore Technologies an attractive place to work?
Procore Technologies is a leading construction management software company that has established itself as a pioneer in the industry, providing innovative solutions to improve project delivery and collaboration. The company's workplace culture values innovation, collaboration, and employee growth, offering a dynamic environment with opportunities for professional development and skill-building through training programs and mentorship. By joining Procore, individuals can contribute to shaping the future of the construction industry and enjoy a stable and rewarding career with opportunities for advancement and impact.
What are the most popular job types at Procore Technologies?
What are the most popular jobs at Procore Technologies?
What are the most popular categories at Procore Technologies?
Full-time
Posted 6 days ago
Job description
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert throughout the customer journey, from implementation to renewal. You will succeed in this role when the customer succeeds in adopting and realizing business performance gains from their investment in Procore. You will literally be helping improve the lives of our construction customers by connecting them on a global platform.
As a successful Customer Success Engineer I, on the SMB Team, you're solely responsible for post-sales implementation success and long term adoption of a shared book of business. You'll help organizations understand best practices around construction technology and solutions, and the many business benefits they can provide. You'll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, you'll leverage your consultative-mindset and knowledge of the construction industry and Procore's software platforms to provide clients with important recommendations on how to maximize the value of their Procore technology, and what other products they can benefit from. You'll partner closely cross-functionally with Sales, PS, Support, Product and Marketing. Successful candidates are passionate about construction and technology.
This role reports to the Manager, Customer Success and is a remote position for candidates based in the greater Austin, TX area. While daily office attendance is not required, occasional in-person availability for key team events and collaboration is strongly preferred. We are looking for someone to join our team immediately!
What You'll Do:
What we're looking for:
Base Pay Range:
67,840.00 - 93,280.00 USD Annual
On Target Earning Range:
84,800.00 - 116,600.00 USD Annual
This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
As a successful Customer Success Engineer I, on the SMB Team, you're solely responsible for post-sales implementation success and long term adoption of a shared book of business. You'll help organizations understand best practices around construction technology and solutions, and the many business benefits they can provide. You'll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, you'll leverage your consultative-mindset and knowledge of the construction industry and Procore's software platforms to provide clients with important recommendations on how to maximize the value of their Procore technology, and what other products they can benefit from. You'll partner closely cross-functionally with Sales, PS, Support, Product and Marketing. Successful candidates are passionate about construction and technology.
This role reports to the Manager, Customer Success and is a remote position for candidates based in the greater Austin, TX area. While daily office attendance is not required, occasional in-person availability for key team events and collaboration is strongly preferred. We are looking for someone to join our team immediately!
What You'll Do:
- Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices.
- Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
- Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology
- Drive in product demonstrations and coordinate multiple technical resources, both internal and external
- Provide the highest level of responsiveness and customer service and to your clients, through clear and effective communication
- Foster a positive team culture by supporting and mentoring your fellow Procorians
- Collaborate with all levels of the Procore organization to develop best practices and drive Procore's evolution as a market leader
- Develop a mastery of Procore's products, professional services, and industry best practices
- Up to 15% travel to client sites (may include domestic and international), industry events, and other Procore offices
What we're looking for:
- A passion for construction and technology
- Bachelor's degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS preferred
- 1+ years of Customer Success, Professional Services, Technical Pre-Sales experience
- 1+ years of Construction industry expertise preferred
- Ability to leverage strong technical aptitude to master Procore's product offerings, business model, services, and emerging technologies
- Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects
- Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing
- Strong analytical and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data
- Experience acting as a technology evangelist and promoter of modernizing the Construction industry is a plus
- Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.) is a plus
- Previous experience as a construction Project Manager, Site Super, Project Finance Manager, Estimator or Project Engineer preferred
- Experience managing project construction, including bidding, procurement, RFIs, submittals, drawings, specifications, documents and schedule, quality control and safety preferred
- A positive energy source in a fast-paced, diverse, forward-looking environment.
Base Pay Range:
67,840.00 - 93,280.00 USD Annual
On Target Earning Range:
84,800.00 - 116,600.00 USD Annual
This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
About Procore Technologies
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Carpinteria, CA, US
Year founded
2002