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Procore Technologies
Procore Technologies

60 Procore Technologies Customer Service Jobs Hiring Near You

Procore Technologies

Software Engineer II

Austin, TX · Hybrid

... Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. ...

Procore Technologies, Inc.

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

We're looking for a Senior Software Engineer to join Procore's Platform Services Division. Procore ... Technology are the driving force behind our innovative, top-rated global platform. We're a customer ...

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What is it like to work at Procore Technologies?

Procore Technologies is a collaborative and innovative company that prioritizes teamwork, customer satisfaction, and continuous improvement. The company's structure is designed to foster open communication and cross-functional collaboration, with a flat organizational hierarchy and regular feedback loops. Working at Procore may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to contribute to the development of industry-leading construction management software.
What are the most popular jobs at Procore Technologies?
What are the most popular categories at Procore Technologies?
Infographic showing various Customer Service job openings at Procore Technologies in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 73% Physical, 4% Hybrid, and 23% Remote job distribution.
Product Manager 2 - Search/Multimodal Indexing (Datagrid)

Product Manager 2 - Search/Multimodal Indexing (Datagrid)

Procore Technologies

San Francisco, CA • On-site

Full-time

Posted 20 days ago

Job description

Job Summary:
Procore Technologies is seeking a Product Manager 2 to join their Product & Technology Team within Datagrid, focusing on their Agentic AI product. The role involves leading the development of a multi-modal data foundation for indexing, ingestion, and retrieval to enhance autonomous decision-making in the construction industry.
Responsibilities:
• Define and execute the technical product strategy for our multi-modal indexing and retrieval architecture, ensuring it serves as a highly precise foundation for all search and AI workflows.
• Own the roadmap for data indexing coverage and freshness, optimizing target latency so newly created project documents, drawings, and blueprints are instantly retrievable.
• Partner with engineering and architecture leads to drive ingestion pipeline reliability, establishing strict standards for uptime, error rates, and schema fidelity across diverse data connectors.
• Architect a graduated search depth strategy that seamlessly routes queries between shallow search for rapid speed and deep search for multi-layered context.
• Optimize retrieval quality and context precision specifically to support autonomous agent actions, moving far beyond passive Q&A into execution-ready data delivery.
• Tackle data scale and information noise by utilizing deep search techniques to cluster, summarize, and extract core themes at the retrieval level.
• Establish performance metrics and evaluation frameworks, leveraging tools like LLM-as-a-judge to continuously measure and improve search recall and response quality.
• Collaborate across the Datagrid division to align backend retrieval capabilities with downstream AI workflows, ensuring our core data engine scales effectively.
Qualifications:
Required:
• BS or MS degree in Computer Science, Engineering, or a related discipline, or equivalent practical work experience.
• 3+ years of product management experience, with a proven track record of handling enterprise-class software, databases, or complex data platforms.
• Deep technical understanding of LLMs, Retrieval-Augmented Generation (RAG), search indexing architectures, or vector databases.
• Exceptional platform and systems thinking skills, with an innate ability to understand how data moves through complex, distributed environments.
• Proven ability to navigate ambiguity in highly technical problem spaces, distilling multifaceted, abstract ideas into clear requirements that drive engineering consensus.
• Strong customer-centric discovery mindset, showing proficiency in translating complex end-user workflows into technical backend systems requirements.
• Outstanding cross-functional collaboration skills, with a demonstrated ability to lead through influence and build trust across engineering and architecture teams.
Preferred:
• Experience in B2B SaaS or Construction Tech handling multi-modal datasets (drawings, photos, BIM models, or schedules) is a significant plus.
Company:
Procore Technologies, Inc. (NYSE: PCOR) is a leading technology partner for every stage of construction. Founded in 2002, the company is headquartered in Carpinteria, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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