Customer Service Associate
$11.50 - $15.75/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
77 Potbelly Customer Service Associate Jobs Hiring Near You
Customer Service Associate
$11.50 - $15.75/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
White Sulphur Springs, WV · On-site
$11 - $15/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
White Sulphur Springs, WV · On-site
$11 - $15/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Waverly, OH · On-site
$12.50 - $17.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Waverly, OH · On-site
$12.50 - $17.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Pittsburgh, PA · On-site
$14 - $19.50/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Pittsburgh, PA · On-site
$14 - $19.50/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Freeburn, KY · On-site
$12 - $16.50/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Freeburn, KY · On-site
$12 - $16.50/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Brackenridge, PA · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Brackenridge, PA · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Beverly, WV · On-site
$12.50 - $17/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Beverly, WV · On-site
$12.50 - $17/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Beaver, WV · On-site
$13.75 - $19/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Beaver, WV · On-site
$13.75 - $19/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
$14 - $19.50/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
$14 - $19.50/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Kistler, WV · On-site
$13.75 - $19/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Kistler, WV · On-site
$13.75 - $19/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
$12.50 - $17.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
$12.50 - $17.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Marietta, OH · On-site
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Marietta, OH · On-site
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Westernport, MD · On-site
$14.75 - $20.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Westernport, MD · On-site
$14.75 - $20.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Athens, WV · On-site
$14 - $19.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Athens, WV · On-site
$14 - $19.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Pomeroy, OH · On-site
$15 - $20.50/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Pomeroy, OH · On-site
$15 - $20.50/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Mount Hope, WV · On-site
$12.50 - $17.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Mount Hope, WV · On-site
$12.50 - $17.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Meadow Bridge, WV · On-site
$13.75 - $19/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Meadow Bridge, WV · On-site
$13.75 - $19/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Potbelly Jobs Information
Do workers at Potbelly Sandwich Shop get paid breaks?
Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.
90% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.
Does Potbelly Sandwich Shop pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
At Potbelly Sandwich Shop, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and May 2026.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and May 2026.
Are part-time workers able to get health insurance from Potbelly Sandwich Shop?
Most people who work part-time can't get health insurance.
78% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2025.
78% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2025.
Do part-time workers get paid time off at Potbelly Sandwich Shop?
Most people who work part-time don’t get paid time off.
76% of people who work part-time say they don’t get paid time off
Based on data from 17 people who took the Breakroom Quiz between June 2025 and May 2026.
76% of people who work part-time say they don’t get paid time off
Based on data from 17 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from Potbelly Sandwich Shop affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and March 2026.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get paid time off at Potbelly Sandwich Shop?
Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.
50% of people say they don’t get paid time off.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.
- 84% of people with changing schedules find out their shifts one week or less ahead of time.
- 9% of people with changing schedules find out their shifts two weeks ahead of time.
- 7% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at Potbelly Sandwich Shop worry about hours?
Some people worry about getting enough hours.
62% of people report they worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.
62% of people report they worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Potbelly Sandwich Shop workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
37% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it for Potbelly Sandwich Shop workers to change shifts?
Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to get time off at Potbelly Sandwich Shop?
Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
36% of people report it’s hard to get time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Potbelly Sandwich Shop managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.
Do jobs at Potbelly Sandwich Shop spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to take sick days at Potbelly Sandwich Shop?
Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.
Is a Potbelly Sandwich Shop job good for students?
Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.
76% of students report this is a good place to work if you’re studying.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at Potbelly Sandwich Shop good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Potbelly Sandwich Shop feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
37% of people say they’re not treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.
37% of people say they’re not treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Potbelly Sandwich Shop get to take their breaks without interruption?
Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
68% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at Potbelly Sandwich Shop?
Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.
77% of people say they often feel stressed out at work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Potbelly Sandwich Shop enjoy their jobs?
Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.
36% of people report they don’t enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Potbelly Sandwich Shop recommend working with their team?
Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at Potbelly Sandwich Shop?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at Potbelly Sandwich Shop?
Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people think Potbelly Sandwich Shop’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how Potbelly Sandwich Shop is doing?
Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Customer Service Associate jobs?
What are the most popular jobs at Potbelly?
What are the most popular categories at Potbelly?
$11.50 - $15.75/hr
Full-time
Life
Re-posted 29 days ago
Par Mar Oil Company rating
3.9
Based on 27 frontline employees who took The Breakroom Quiz
Job description
Position: Customer Service Associate
Reports to: Store Manager
Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.
As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.
Customer Service Associates are responsible for:
- Maintaining store to the needs of management while giving excellent customer service to each guest
- Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
- Ensure compliance with age restricted products such as tobacco, alcohol and lottery
- Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
- Maintain a clean and organized store, register area and backroom
- Maintain cleanliness outside of the store
- Ensure all deliveries are made according to company policy
- Maintain safe/secure environment adhering to company safety methods
- Properly record time worked
- Complete daily paperwork/record-keeping
Education and Experience:
- High School diploma or equivalent preferred
- 0-6 months’ work experience
Requirements:
- Must be at least 16 years of age
- Must successfully complete company training
Physical Requirements:
- Ability to traverse all parts of the location quickly
- Prolonged periods of standing on a hard surfaced floor
- Must be able to lift, push and pull up to 25 pounds at a time
Customer Service Associates will be provided with the following:
- Training program
- Opportunity for advancement
- Pay increases
- Flexible schedules
- Annual review/evaluation
- Employee referral bonus program
- Company paid life insurance
- Weekly pay
What Par Mar Oil Company employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Par Mar Oil
Sourced by ZipRecruiter
Industry
Retail
Company size
501 - 1,000 Employees
Headquarters location
Marietta, OH, US
Year founded
1967