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20 Potbelly Retail Store Jobs Hiring Near You

Potbelly

POS Engineer II

Atlanta, GA · On-site

$100K - $110K/yr

What started as a small antique store in 1977 has become a nationally recognized neighborhood ... Potbelly's retail Point of Sale ecosystem across all restaurant locations. This role supports ...

Potbelly Corporate

POS Engineer II

Atlanta, GA · Hybrid

$100K - $110K/yr

What started as a small antique store in 1977 has become a nationally recognized neighborhood ... Potbelly's retail Point of Sale ecosystem across all restaurant locations. This role supports ...

Potbelly

Restaurant General Manager

Champaign, IL · On-site

$50K - $69K/yr

Potbelly Store 571 (local Franchisee, I'm A Wreck, LLC), where Good Vibes and Great Careers are a ... Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L ...

Potbelly

Restaurant General Manager

Springfield, IL · On-site

$50K - $69K/yr

Potbelly Store 621 (local Franchisee, I'm A Wreck, LLC), where Good Vibes and Great Careers are a ... Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L ...

Potbelly

Shift Leader

Winston Salem, NC · On-site

$15.75 - $16.25/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Lombard, IL · On-site

$17.25 - $17.75/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Flint, MI · On-site

$15.75 - $16.25/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Dublin, OH · On-site

$15.75 - $16.25/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Green Bay, WI · On-site

$17.25 - $17.75/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Lake Orion, MI · On-site

$15.75 - $16.25/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Sterling, VA · On-site

$15.75 - $16.25/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Chicago, IL · On-site

$19.25 - $19.75/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Fort Collins, CO · On-site

$19.25 - $19.75/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Restaurant General Manager

Springfield, IL · On-site

$53K - $73K/yr

Potbelly Store 571 (local Franchisee, I'm A Wreck, LLC), where Good Vibes and Great Careers are a ... Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L ...

Potbelly

Shift Leader

Racine, WI · On-site

$15.75 - $16.25/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Saint Paul, MN · On-site

$17.25 - $17.75/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Annapolis, MD · On-site

$17.25 - $17.75/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Phoenix, AZ · On-site

$17.25 - $17.75/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Alexandria, VA · On-site

$15.75 - $16.25/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

Potbelly

Shift Leader

Marysville, OH · On-site

$15.75 - $16.25/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... What started as a small antique store in 1977 has become a nationally recognized neighborhood ...

All JobsPotbelly Retail Store Jobs

Potbelly Jobs Information

Do workers at Potbelly Sandwich Shop get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Potbelly Sandwich Shop pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

At Potbelly Sandwich Shop, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Potbelly Sandwich Shop?

Most people who work part-time can't get health insurance.
78% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Potbelly Sandwich Shop?

Most people who work part-time don’t get paid time off.
76% of people who work part-time say they don’t get paid time off
Based on data from 17 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Potbelly Sandwich Shop affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Potbelly Sandwich Shop?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 84% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Potbelly Sandwich Shop worry about hours?

Some people worry about getting enough hours.
62% of people report they worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Potbelly Sandwich Shop workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Potbelly Sandwich Shop workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Potbelly Sandwich Shop?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Potbelly Sandwich Shop managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Potbelly Sandwich Shop spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Potbelly Sandwich Shop?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Potbelly Sandwich Shop job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Potbelly Sandwich Shop good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Potbelly Sandwich Shop feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
37% of people say they’re not treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Potbelly Sandwich Shop?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Potbelly Sandwich Shop?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Potbelly Sandwich Shop?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Potbelly Sandwich Shop’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Potbelly Sandwich Shop is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Potbelly?
    What are the most popular jobs at Potbelly?
    What are the most popular categories at Potbelly?
    Infographic showing various Retail Store job openings at Potbelly in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

    POS Engineer II

    Potbelly

    Atlanta, GA • On-site

    $100K - $110K/yr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Re-posted 17 days ago

    Potbelly Sandwich Shop rating

    5.9

    Company rating: 5.9 out of 10

    Based on 88 frontline employees who took The Breakroom Quiz

    23rd of 106 rated fast food restaurants

    Job description

    • Onsite in the Atlanta, GA office - hybrid
    • $100,000 - 110,000 base salary plus annual bonus!

    Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?
    What's In It For You**:
    • Competitive pay with performance-based annual raises!
    • Medical, Dental & Vision Insurance
    • Domestic Partnership Benefits
    • Paid Parental Leave
    • FSA and HSA with Employer Contribution
    • Commuter Benefit Program
    • Retirement Savings 401(k) WITH company match
    • Employee Assistance Program
    • Paid Time Off
    • Discount Program
    • Flexible Work Schedule
    • Career growth opportunities

    **If hired, you must meet and maintain all eligibility requirements to qualify**
    Job Title: POS Engineer II
    Department/Function: Information Technology
    Location: Atlanta, GA (Hybrid)
    Reports to: Director, IT Operations (or equivalent)
    Job Level 2
    Job Band Specialist/Administrator
    Full-Time / Exempt
    Travel Requirements: Moderate
    SUMMARY
    The POS Engineer II is responsible for the design, configuration, testing, implementation, support, and ongoing performance of Potbelly's retail Point of Sale ecosystem across all restaurant locations. This role supports critical restaurant technology platforms including POS terminals, payment devices, self-service ordering solutions, online ordering integrations, and related restaurant technology systems.
    The POS Engineer II is accountable for ensuring the stability, performance, and efficiency of restaurant technology solutions while enabling seamless integration between POS platforms and connected systems. This position will lead troubleshooting efforts, support software configuration and menu management, develop operational processes and documentation, conduct extensive lab testing, and partner with vendors and internal stakeholders to drive technology initiatives forward.
    This position is based in the Atlanta market and operates in a hybrid work environment, requiring regular onsite work for solution validation, hardware testing, and lab-based activities.
    RESPONSIBILITIES
    POS Systems Administration & Support
    • Configure, maintain, and support restaurant technology platforms, including POS systems, payment devices, self-ordering technologies, and integrated restaurant applications.
    • Perform menu management, configuration updates, and deployment activities across POS and digital ordering platforms.
    • Support and troubleshoot restaurant technology issues, identifying root causes and implementing corrective actions.
    • Coordinate software releases, upgrades, and testing activities to ensure operational readiness.
    • Monitor system performance and proactively identify opportunities for optimization and improvement.

    System Integration & Engineering
    • Support integrations between POS systems and third-party platforms including digital ordering, payment processing, loyalty, reporting, and back-office solutions.
    • Assist in evaluating, designing, and implementing enhancements to restaurant technology architecture.
    • Collaborate with vendors and internal teams to resolve integration issues and improve system functionality.
    • Participate in technical design discussions and provide recommendations for scalable solutions.

    Testing, Documentation & Process Development
    • Conduct comprehensive lab testing of hardware, software, payment devices, and integrated restaurant technologies.
    • Develop and maintain system documentation, configuration standards, testing procedures, and operational runbooks.
    • Create repeatable deployment, validation, and support processes to improve consistency and efficiency.
    • Document known issues, resolutions, and best practices for support and operational teams.

    Project Execution
    • Support restaurant technology projects from planning through implementation and post-deployment validation.
    • Coordinate with Operations, Training, Marketing, Digital, and external vendors to support technology initiatives.
    • Track project milestones, risks, and dependencies while ensuring successful execution of deliverables.
    • Assist with restaurant technology pilots, new feature rollouts, and platform enhancements.

    Vendor & Stakeholder Collaboration
    • Partner with technology vendors and service providers to troubleshoot issues and implement improvements.
    • Serve as a technical resource for restaurant operations and support teams.
    • Communicate system changes, project updates, and technical information to both technical and non-technical stakeholders.

    EDUCATION, EXPERIENCE, AND BEHAVIORS
    • Have a minimum of five (5) years of hands-on experience supporting and configuring restaurant POS technologies.
    • Possess strong experience with menu management, configuration, and administration within Aloha POS, Toast POS, and Olo platforms.
    • Demonstrate experience supporting integrated restaurant technology environments, including payment processing and digital ordering systems.
    • Have experience troubleshooting hardware, software, networking, and integration-related issues in a multi-unit restaurant environment.
    • Understand software testing methodologies, deployment processes, and change management practices.
    • Be capable of managing multiple priorities and projects while maintaining attention to detail.
    • Represent the Potbelly Advantage and our Values while maintaining a high level of professionalism.
    • Possess strong analytical, problem-solving, and troubleshooting skills.
    • Communicate effectively with technical and non-technical audiences through written, verbal, and in-person interactions.
    • Be self-motivated with the initiative and accountability to work independently and collaboratively.
    • Demonstrate strong organizational and time-management skills while meeting project deadlines and operational support requirements.
    • Be willing to travel up to 10% as required for testing, vendor coordination, restaurant support, or project implementation activities.

    Preferred Qualifications
    • Experience supporting enterprise restaurant technology platforms in a QSR or multi-unit restaurant environment.
    • Experience with payment devices, EMV solutions, self-service ordering technologies, and restaurant technology integrations.
    • Familiarity with restaurant networking infrastructure and store-level technology environments.
    • Experience participating in technology rollouts, pilots, or large-scale POS deployments.
    • Exposure to vendor management and cross-functional project collaboration.
    • Knowledge of reporting, analytics, or back-office restaurant systems.

    ESSENTIAL PHYSICAL FUNCTIONS
    • Must be able to work in a hybrid environment, including extended periods of onsite lab testing and system validation activities.
    • Must frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
    • Must be able to install, test, and troubleshoot technology hardware and peripherals.
    • Must be able to communicate extensively through telephone, email, video conferencing, and in-person interactions.
    • Must be able to engage in problem-solving activities requiring attention to detail and technical analysis.
    • Must occasionally lift and transport technology equipment required for testing and deployment activities.

    At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.
    We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
    Application Deadline: Applications must be submitted by [9/30/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

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