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70 Potbelly Delivery Jobs Hiring Near You

General Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION Potbelly Sandwich Shop is looking for Delivery Drivers who can make our customers really happy by delivering our great Potbelly ...

Potbelly Store 571 (local Franchisee, I'm A Wreck, LLC), where Good Vibes and Great Careers are a ... When not focused on Delivery Driver responsibilities, he or she may also be assigned to other ...

General Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION Potbelly Sandwich Shop is looking for Delivery Drivers who can make our customers really happy by delivering our great Potbelly ...

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Delivery Driver Department/Function: Operations Location: Field, in Shop Reports to: General ...

General Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION Potbelly Sandwich Shop is looking for Delivery Drivers who can make our customers really happy by delivering our great Potbelly ...

General Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION Potbelly Sandwich Shop is looking for Delivery Drivers who can make our customers really happy by delivering our great Potbelly ...

Delivery Driver Department/Function: Operations Location: Field, in Shop Reports to: General ... Must represent The Potbelly Way * Excellent customer services skills. * A vehicle to drive * A ...

Demonstrates and reinforces Potbelly's Behaviors and Values- Integrity, Food Loving, Teamwork, * Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and ...

Demonstrates and reinforces Potbelly's Behaviors and Values- Integrity, Food Loving, Teamwork, * Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and ...

Delivery Driver Department/Function: Operations Location: Field, in Shop Reports to: General ... Must represent The Potbelly Way * Excellent customer services skills. * A vehicle to drive * A ...

Demonstrates and reinforces Potbelly's Behaviors and Values- Integrity, Food Loving, Teamwork, * Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and ...

Delivery Driver Department/Function: Operations Location: Field, in Shop Reports to: General ... Must represent The Potbelly Way * Excellent customer services skills. * A vehicle to drive * A ...

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Potbelly Jobs Information

Do workers at Potbelly Sandwich Shop get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Potbelly Sandwich Shop pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

At Potbelly Sandwich Shop, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Potbelly Sandwich Shop?

Most people who work part-time can't get health insurance.
78% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Potbelly Sandwich Shop?

Most people who work part-time don’t get paid time off.
76% of people who work part-time say they don’t get paid time off
Based on data from 17 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Potbelly Sandwich Shop affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Potbelly Sandwich Shop?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 84% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Potbelly Sandwich Shop worry about hours?

Some people worry about getting enough hours.
62% of people report they worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Potbelly Sandwich Shop workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Potbelly Sandwich Shop workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Potbelly Sandwich Shop?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Potbelly Sandwich Shop managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Potbelly Sandwich Shop spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Potbelly Sandwich Shop?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Potbelly Sandwich Shop job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Potbelly Sandwich Shop good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Potbelly Sandwich Shop feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
37% of people say they’re not treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Potbelly Sandwich Shop?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Potbelly Sandwich Shop?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Potbelly Sandwich Shop?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Potbelly Sandwich Shop’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Potbelly Sandwich Shop is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Potbelly?
    What are the most popular categories at Potbelly?
    Infographic showing various Delivery job openings at Potbelly in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

    Manager, Off-Premise & Third-Party Delivery

    Potbelly

    Chicago, IL • On-site, Remote

    $95K - $115K/yr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Re-posted 16 days ago


    Potbelly Sandwich Shop rating

    5.9

    Company rating: 5.9 out of 10

    Based on 88 frontline employees who took The Breakroom Quiz

    23rd of 106 rated fast food restaurants


    Job description

    • $95,000 - $115,000 base salary range + annual bonus potential!
    • 100% remote in the United States, however, due to state-specific regulatory requirements, Potbelly does not currently support remote work from the following states: Alaska, California, and Hawaii. To be considered for this position, you must be able to perform the role from a state not listed above at the time of hire and for the duration of employment.

    Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?
    What's In It For You**:
    • Competitive pay with performance-based annual raises!
    • Medical, Dental & Vision Insurance
    • Domestic Partnership Benefits
    • Paid Parental Leave
    • FSA and HSA with Employer Contribution
    • Commuter Benefit Program
    • Retirement Savings 401(k) WITH company match
    • Employee Assistance Program
    • Paid Time Off
    • Discount Program
    • Flexible Work Schedule
    • Career growth opportunities

    **If hired, you must meet and maintain all eligibility requirements to qualify**
    Job Description: Manager, Off-Premise & Third-Party Delivery
    Potbelly Sandwich Works
    Bringing Good Vibes-On-Premise, Off-Premise, and Everywhere in Between
    Position Summary
    At Potbelly, delivering Good Vibes doesn't stop at our Shop doors. The Manager of Off-Premise & Third-Party Delivery plays a key role in extending our warm, toasty experience to guests wherever they enjoy Potbelly-whether that's through DoorDash, Uber Eats, Grubhub, EZ Cater, or other catering and delivery partners.
    This role leads all third-party marketplace and catering platforms, ensuring Potbelly is well-represented, easy to order from, and delivering consistently great food and service. You'll collaborate across teams to blend operational excellence, digital expertise, guest-centric thinking, and the Potbelly spirit.
    Key Responsibilities
    1. Champion Our Marketplace & Catering Presence
    • Serve as Potbelly's primary point of contact for DSPs and catering providers-including DoorDash, Uber Eats, Grubhub, EZ Cater, and others.
    • Maintain accurate menus, pricing, hours, and availability across all off-premise channels-from single-sandwich orders to large catering deliveries.
    • Lead testing and rollout of new platform features, integrations, and partnerships, ensuring Potbelly remains competitive and accessible in the digital marketplace.

    2. Drive Performance with Heart and Data
    • Analyze sales and operational data across delivery and catering platforms to uncover opportunities for growth and improved guest experience.
    • Monitor KPIs such as order accuracy, prep times, delivery quality, ratings, and catering fulfillment performance.
    • Build forecasting tools and dashboards that help support operational readiness, especially for large catering occasions and seasonal peaks.

    3. Support Operational Excellence Across Shops
    • Partner with Operations to strengthen execution for delivery and catering-ensuring Shops are set up for success with clear prep processes, handoff standards, and packaging guidelines.
    • Develop and support training materials to help teams deliver speed, accuracy, hospitality, and the Potbelly experience for all order types.
    • Troubleshoot issues across DSPs and catering providers and collaborate with Shops and platform partners to resolve quickly.

    4. Elevate Digital Merchandising & Marketing
    • Work with Marketing to develop engaging platform promotions, boosts, and campaigns tailored to both delivery and catering audiences.
    • Enhance digital merchandising through compelling photography, descriptions, menu storytelling, and catering-specific positioning that showcases Potbelly as the go-to choice for groups.
    • Partner with Menu Innovation to grow off-premise and catering-specific menu opportunities, bundles, and seasonal items.

    5. Innovate & Build for the Future
    • Evaluate emerging delivery and catering technologies, virtual brands, and marketplace trends to keep Potbelly ahead of guest expectations.
    • Support negotiations and long-term strategy development with delivery and catering providers.
    • Lead cross-functional projects that enhance the digital guest journey and strengthen operational efficiency across off-premise channels.

    Qualifications
    Required
    • Bachelor's degree or relevant experience in marketing, business, operations, digital commerce, or restaurant leadership.
    • 3-5 years of experience managing digital marketplaces, delivery platforms, or catering channels.
    • Strong understanding of DSP ecosystems, catering marketplaces (e.g., EZ Cater), and digital ordering tools.
    • Analytical and detail-oriented, with the ability to convert data into insights and action.
    • Excellent communication skills and experience managing cross-functional and external relationships.

    Preferred
    • Experience with POS integrations, DSP APIs, or catering platform technology.
    • Background in multi-unit restaurant operations or franchise environments.
    • Knowledge of digital merchandising and menu strategy for both delivery and catering.

    Core Potbelly Behaviors & Values
    • Genuine Hospitality: Bring warmth and positivity to every guest interaction-onsite or offsite.
    • Positive Energy: Tackle challenges with optimism and a solutions-first mindset.
    • Team First: Build strong partnerships with Shop teams, cross-functional partners, and external platforms.
    • Growth Mindset: Seek out ways to innovate and elevate the off-premise guest experience.
    • Operational Excellence: Maintain high standards for accuracy, consistency, and execution.

    What Success Looks Like
    • Growing delivery and catering sales across DSPs and third-party catering platforms
    • Improved guest satisfaction and ratings across all off-premise channels
    • Strong, collaborative relationships with EZ Cater and DSP partners
    • Streamlined execution and fewer order or fulfillment issues
    • Successful rollout of new digital or catering-focused initiatives
    • Potbelly's Good Vibes consistently delivered-no matter where the guest is enjoying their meal.

    Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.
    If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.
    Application Deadline: We accept applications for this position until 09/30/2026. We encourage all individuals to submit their applications.
    Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.
    We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

    What Potbelly Sandwich Shop employees say

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    Hours and flexibility

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    Get the full story on Breakroom