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41 Potbelly Restaurant Jobs Hiring Near You

Potbelly

Restaurant General Manager

Champaign, IL · On-site

$50K - $69K/yr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door ... Experience in the Restaurant Industry, preferred. * High School degree; Bachelor's degree ...

Potbelly

Restaurant General Manager

Bowie, MD · On-site

$65K/yr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door ... Experience in the Restaurant Industry, preferred. * High School degree; Bachelor's degree ...

Potbelly

Restaurant General Manager

Springfield, IL · On-site

$50K - $69K/yr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door ... Experience in the Restaurant Industry, preferred. * High School degree; Bachelor's degree ...

Potbelly

Restaurant Team Member

Virginia Beach, VA · On-site

$10.25 - $13.50/hr

Restaurant Team Member (Associate) Department/Function: Food Service Operations Location: Assigned ... Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ...

Potbelly

Restaurant General Manager

Springfield, IL · On-site

$53K - $73K/yr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door ... Experience in the Restaurant Industry, preferred. * High School degree; Bachelor's degree ...

Potbelly

Restaurant Shift Leader

Issaquah, WA · On-site

$19 - $23/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Bothell, WA · On-site

$19 - $23/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Beaverton, OR · On-site

$19.50 - $22.50/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Chevy Chase, MD · On-site

$19.75/hr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Germantown, MD · On-site

$19.75/hr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

California, MD · On-site

$18/hr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Portland, OR · On-site

$20 - $22/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Hillsboro, OR · On-site

$18 - $21/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Redmond, WA · On-site

$19 - $23/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Fort Wayne, IN · On-site

$13 - $15/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Louisville, KY · On-site

$13 - $15/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Louisville, KY · On-site

$14 - $16/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Virginia Beach, VA · On-site

$11.75 - $14.75/hr

Restaurant Shift Leader Department/Function: Food Service Operations Location: Field, in Shop ... Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ...

Potbelly

Restaurant Shift Leader

Springfield, IL · On-site

$20/hr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Potbelly

Restaurant Shift Leader

Frederick, MD · On-site

$19.75/hr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

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Potbelly Jobs Information

Do workers at Potbelly Sandwich Shop get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Potbelly Sandwich Shop pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

At Potbelly Sandwich Shop, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Potbelly Sandwich Shop?

Most people who work part-time can't get health insurance.
78% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Potbelly Sandwich Shop?

Most people who work part-time don’t get paid time off.
76% of people who work part-time say they don’t get paid time off
Based on data from 17 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Potbelly Sandwich Shop affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Potbelly Sandwich Shop?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 84% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Potbelly Sandwich Shop worry about hours?

Some people worry about getting enough hours.
62% of people report they worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Potbelly Sandwich Shop workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Potbelly Sandwich Shop workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Potbelly Sandwich Shop?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Potbelly Sandwich Shop managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Potbelly Sandwich Shop spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Potbelly Sandwich Shop?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Potbelly Sandwich Shop job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Potbelly Sandwich Shop good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Potbelly Sandwich Shop feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
37% of people say they’re not treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Potbelly Sandwich Shop?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Potbelly Sandwich Shop?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Potbelly Sandwich Shop?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Potbelly Sandwich Shop’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Potbelly Sandwich Shop is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Potbelly?
    What are the most popular jobs at Potbelly?
    What are the most popular categories at Potbelly?
    Infographic showing various Restaurant job openings at Potbelly in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

    Restaurant General Manager

    Potbelly

    Champaign, IL • On-site

    $50K - $69K/yr

    Full-time

    Re-posted 2 days ago

    Potbelly Sandwich Shop rating

    5.9

    Company rating: 5.9 out of 10

    Based on 88 frontline employees who took The Breakroom Quiz

    23rd of 106 rated fast food restaurants

    Job description

    Potbelly Store 571 (local Franchisee, I'm A Wreck, LLC), where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.
    Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.
    We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food. Put those awesome ingredients together, and there's no telling what we'll cook up next!
    GENERAL DESCRIPTION
    The GM is the leader of the Potbelly shop! He or she should bring his or her Positive Energy each and every day to Build and Inspire our teams and to make Potbelly a fun place for our customers, too.
    He or she should have the ability to see "Big Picture" of running the business. Be able to coach and develop people, to execute outstanding product quality and exceptional customer service, and to build sales and control costs for each shift. He or she should also be able to multi-task and follow Potbelly standard operating policies and procedures with essential areas of focus including:
    ESSENTIAL FUNCTIONS
    In addition to following standard Potbelly operating policies and procedures, main areas of focus include (but are not limited to):
    People
    • Select and hire great employees who represent Potbelly Values.
    • Train and develop all employees to the next level.
    • Assess staff abilities. Create and implement effective development plans.
    • Create and enforce a plan to reduce turnover.
    • Delegate tasks to team and provide follow-up. Hold team accountable.
    • Build relationships among team members. Provide effective and open communication on goals during team meetings. Recognize positive contributions.
    • Provide timely and thorough performance appraisals based on defined goals and objectives for the shop.
    • Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures.
    • Administer all in-shop employee benefits and payroll procedures.

    Customers
    • Make customers really happy.
    • Effectively handle customer complaints/issues.
    • Measure customer satisfaction and execute plan to improve both satisfaction and loyalty.
    • Maintain a clean and inviting shop. Ensure cleanliness, maintenance and security standards are met.
    • Ensure product quality, safety and sanitation standards are met.
    • Provide fast, friendly and accurate service.
    • Continuously improve customer feedback program scores.

    Sales
    • Increase comp sales and deliver budgeted sales each period.
    • Create marketing plan. Lead local shop marketing to increase sales. GM ideally lives in the neighborhood and is involved in the community, the school and local business, social and not-for-profit activities.
    • Create shop plan to continuously improve the business.

    Profits
    • Control cost of goods, variances and inventories within the shop.
    • Staff and schedule appropriately to control labor costs.
    • Ensure proper cash handling and deposit procedures are followed.
    • Ensure appropriate inventory and ordering systems are in place.
    • Must have financial literacy; Ability to understand and learn from financial reports.
    • Ability to increase flow-through.

    ESSENTIAL PHYSICAL FUNCTIONS
    • Must have the ability/stamina to work a minimum of 45 hours per week.
    • Ability to stand/walk for 9-10 hours per day.
    • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
    • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
    • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
    • Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
    • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
    • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.

    EXPERIENCE, EDUCATION AND BEHAVIORS
    • Knows, lives and can teach The Potbelly Advantage.
    • Adopts the Potbelly Values as their personal values.
    • Has excellent communication skills, including active listening and the ability to ask great questions.
    • Has a sustained record of leading teams to success.
    • Possess an extremely strong work ethic.
    • Is educated and is an active learner.
    • Has the initiative to solve problems and to get things done correctly and on time.
    • Has the ability to grow other leaders. ? Has humility and self-confidence.
    • Knows how and successfully grows our sales/business profitably.
    • Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L. responsibility. Experience in the Restaurant Industry, preferred.
    • High School degree; Bachelor's degree, preferred.
    • Strong business acumen. Ability to see "Big Picture."
    • Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant.
    • Must have Open availability.
    • As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
    • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
    • Must spend 80-90% of time on the shop floor in the Front of the House.
    • Must have financial literacy. Ability to understand financial reports.
    • Exceptional customer service skills.
    • Strong time-management skills. Ability to multi-task, to prioritize and to organize.
    • Strong interpersonal skills. Ability to select, develop, inspire and manage strong teams.
    • Strong communication skills, both written and verbal.
    • Ability to delegate, follow-up and hold team accountable.
    • Ability to create and execute effective plans to build the business.
    • Must have the ability to set budgets and maintain food and beverage cost.
    • Ability to follow expectations and guidelines set by Potbelly.
    • Microsoft Office skills.

    What Potbelly Sandwich Shop employees say

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    Benefits

    Hours and flexibility

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