OR · On-site
... NiCE's Customer Service Automation portfolio - including AI-driven Intelligent Virtual Agents ... Deliver customized, high-impact demos and presentations that don't just show product features they ...
60 Nice Product Engineer Jobs Hiring Near You
Senior Software Engineer Seattle, Washington At NiCE, we don't limit our challenges. We challenge ... If you thrive in a fast-moving product environment, move fast, and believe the best code is the ...
Senior Software Engineer Seattle, Washington At NiCE, we don't limit our challenges. We challenge ... If you thrive in a fast-moving product environment, move fast, and believe the best code is the ...
Working closely with customers, Product, and Engineering, you'll troubleshoot problems, identify ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Working closely with customers, Product, and Engineering, you'll troubleshoot problems, identify ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Manager Engineering
Sandy, UT · On-site
Manager Engineering - Media (VOIP) Team Manager of Engineering is an energetic, passionate software ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Manager Engineering
Sandy, UT · On-site
Manager Engineering - Media (VOIP) Team Manager of Engineering is an energetic, passionate software ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Partner with global engineering teams to deliver high-quality AI data solutions in production * Experience in making Data ready for AI with Semantic layer (Nice to have) Required Technical Background
Partner with global engineering teams to deliver high-quality AI data solutions in production * Experience in making Data ready for AI with Semantic layer (Nice to have) Required Technical Background
AI DevOps Engineer
Sandy, UT · On-site
$50.25 - $68.75/hr
AI DevOps Engineer - Cloud AI Platforms At NICE, we are not just building software-we are ... If you're excited about applying AI beyond chatbots into real production systems, this is an ...
AI DevOps Engineer
Sandy, UT · On-site
$50.25 - $68.75/hr
AI DevOps Engineer - Cloud AI Platforms At NICE, we are not just building software-we are ... If you're excited about applying AI beyond chatbots into real production systems, this is an ...
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Sr AI-Driven Enterprise Support Engineer
OR · On-site +1
Help customers maximize the value of their NICE investments * Partner closely with Customer Success, Services, Product, and Engineering teams Solve Complex Technical Problems * Troubleshoot advanced ...
Sr AI-Driven Enterprise Support Engineer
OR · On-site +1
Help customers maximize the value of their NICE investments * Partner closely with Customer Success, Services, Product, and Engineering teams Solve Complex Technical Problems * Troubleshoot advanced ...
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Help customers maximize the value of their NICE investments * Partner closely with Customer Success, Services, Product, and Engineering teams Solve Complex Technical Problems * Troubleshoot advanced ...
Help customers maximize the value of their NICE investments * Partner closely with Customer Success, Services, Product, and Engineering teams Solve Complex Technical Problems * Troubleshoot advanced ...
Lead Software Engineer
Seattle, WA · On-site
$150 - $190/hr
Partner with global engineering teams to deliver high-quality AI data solutions in production * Experience in making Data ready for AI with Semantic layer (Nice to have) Required Technical Background
Lead Software Engineer
Seattle, WA · On-site
$150 - $190/hr
Partner with global engineering teams to deliver high-quality AI data solutions in production * Experience in making Data ready for AI with Semantic layer (Nice to have) Required Technical Background
Professional Services Engineer
Sandy, UT · On-site
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Professional Services Engineer
Sandy, UT · On-site
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
OR · Hybrid
Champion product enhancements, prioritizing complex partner needs and collaborating with internal ... Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum ...
Director, Product Management, Platform
Sandy, UT · On-site
$221K - $232K/yr
They are seeking a Director of Product Management to lead the strategy and execution for the CXone ... developer experience for AI-enabled platforms. Company : NiCE is transforming the world with AI ...
Director, Product Management, Platform
Sandy, UT · On-site
$221K - $232K/yr
They are seeking a Director of Product Management to lead the strategy and execution for the CXone ... developer experience for AI-enabled platforms. Company : NiCE is transforming the world with AI ...
Lead root-cause analysis of critical production issues and drive long-term corrective actions ... Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum ...
Lead root-cause analysis of critical production issues and drive long-term corrective actions ... Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum ...
Senior AI Software Engineer
Seattle, WA · On-site
$139K - $183K/yr
... NICE CXone global multi-region cloud platform, including sovereign regions for UK Gov, AU Gov, EU, and FedRAMP. Your code will run in production and will directly impact how hundreds of engineers ...
Senior AI Software Engineer
Seattle, WA · On-site
$139K - $183K/yr
... NICE CXone global multi-region cloud platform, including sovereign regions for UK Gov, AU Gov, EU, and FedRAMP. Your code will run in production and will directly impact how hundreds of engineers ...
Principal AI Software Engineer
Seattle, WA · On-site
$153K - $206K/yr
Principal AI Software Engineer - Cloud AI Platforms At NICE, we are not just building software-we ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Principal AI Software Engineer
Seattle, WA · On-site
$153K - $206K/yr
Principal AI Software Engineer - Cloud AI Platforms At NICE, we are not just building software-we ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
A NiCE CX Outbound Solution Engineer specializes in designing and deploying outbound contact center ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
A NiCE CX Outbound Solution Engineer specializes in designing and deploying outbound contact center ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Senior Project Manager, CX
Atlanta, GA · On-site
Lead and coordinate cross-functional initiatives across product, engineering, enablement teams ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Senior Project Manager, CX
Atlanta, GA · On-site
Lead and coordinate cross-functional initiatives across product, engineering, enablement teams ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Senior Software Engineer
Richardson, TX · On-site
$111K - $146K/yr
Why Join NICE?Build Products That Matter Your work will power solutions used by some of the world ... Influence the Future of Engineering You'll help define how AI is integrated into software ...
Senior Software Engineer
Richardson, TX · On-site
$111K - $146K/yr
Why Join NICE?Build Products That Matter Your work will power solutions used by some of the world ... Influence the Future of Engineering You'll help define how AI is integrated into software ...
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Job description
So, what's the role all about?
As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value
How will you make an impact?
- Lead discovery and solutioning. Own discovery calls and technical deep dives to uncover pain points and identify opportunities across NiCE's Customer Service Automation portfolio - including AI-driven Intelligent Virtual Agents, Knowledge Management, Analytics, Intelligent Routing, and Digital Engagement.
- Tell compelling stories. Deliver customized, high-impact demos and presentations that don't just show product features they paint a vision of what exceptional customer experience looks like.
- Respond to RFIs and RFPs. Craft creative, differentiated responses that go beyond checkbox compliance and make NiCE stand out.
- Drive POVs. Design and execute proof-of-value that demonstrate real-world value and accelerate deal velocity.
- Stay sharp on the competitive landscape. Continuously track market trends, competitive positioning, and emerging technologies across AI, digital, analytics, and cloud platforms.
- Upskill others. Provide technical expertise and upskill others across adjacent teams, becoming a go-to voice for AI
Have you got what it takes?
- 7+ years in a solutions engineering, pre-sales, or sales architecture role, engaged in planning and executing complex enterprise software sales
- 7+ years of consulting or customer engagement experience
- 5+ years of contact center experience, with deep familiarity of the CCaaS landscape
- Proven track record delivering best-in-class solutions with strong work examples
Technical Skills
- Strong JavaScript programming and scripting skills
- Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms
- Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions
- Experience with enterprise SaaS architecture, APIs, and integrations
- Working knowledge of web technologies: HTML, JavaScript, CSS, DOM, and browser developer tools
- Comfortable leveraging AI-assisted coding tools and vibe coding techniques to rapidly prototype and iterate on solutions
Business & Communication Skills
- Strong business acumen able to quickly understand new business processes and connect technology to revenue and profit outcomes
- Analytically minded with excellent problem-solving, presentation, and storytelling skills
- Ability to draw out root causes, not just symptoms, and apply creative thinking to solve them
- Skilled at managing multiple priorities and deliverables across concurrent client engagements
Nice to Have
- Bachelor's degree in a related technology field; MBA preferred
- Experience with NiCE, Cognigy, or comparable CCaaS / conversational AI platforms
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
About Cognigy
NiCE Cognigy delivers AI that works-fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI-instantly, across every channel and in 100+ languages.
Requisition ID: 10507