60 Netapp Customer Service Representative. Jobs Hiring Near You

NetApp is seeking an experienced Director, Legal to serve as the senior legal business partner for our Go‑to‑Market, Public Cloud, Marketing, and Customer Success organizations. In this role, you will provide strategic, business‑oriented legal guidance that enables growth while managing risk across a global, partner‑driven, cloud‑enabled technology business. This U.S.-based hybrid role is located in RTP, Vienna (VA), or San Jose (CA) and may require occasional travel. Reporting to the Vice President, Field Legal, you will also lead a team of four U.S. attorneys.

• Act as lead legal advisor to NetApp’s GROE organization, driving global go‑to‑market strategy, revenue execution, pricing, offers, and sales enablement.
• Advise on legal and risk considerations for global sales motions, offers, incentives, pricing initiatives, and enablement programs.
• Support NetApp’s worldwide partner organization, including partner programs, partner‑led sales models, and partner‑delivered services.

• Provide legal guidance for public cloud and consumption‑based offerings.
• Draft, review, and negotiate complex commercial agreements, including cloud services, managed services, software, professional services, and related technology transactions.
• Partner with Sales, Deal Desk, Finance, and Product teams to enable deals while maintaining appropriate risk controls.

• Review and advise on marketing and communications initiatives, including public‑facing content, campaigns, analyst briefings, press releases, and brand partnerships.
• Draft and negotiate complex sponsorship agreements and other marketing‑related commercial agreements.
• Support marketing, communications, and analyst relations teams on legal considerations related to promotional activities and global campaigns.

• Provide legal support for NetApp’s Customer Success organization, focusing on customer support and professional services.
• Advise on services‑related matters, including service delivery, contract interpretation, amendments, escalations, renewals, and customer lifecycle issues.
• Partner with services, support, and operations leaders to resolve complex customer and delivery challenges.

• Lead, coach, and develop a high‑performing team of four attorneys.
• Drive consistency and scalability through templates, playbooks, training, and process improvements.
• Champion automation and AI‑enabled tools to streamline legal workflows and increase efficiency.
• Collaborate with Legal colleagues and subject‑matter experts (privacy, trade compliance, litigation) as needed.

• Juris Doctor (JD) and active membership in good standing with at least one U.S. state bar.
• 12+ years of legal experience, including substantial in‑house experience at a technology company.
• Deep experience with commercial, cloud, SaaS, and services‑related technology transactions.
• Demonstrated success leading and developing legal professionals.
• Strong business judgment, executive presence, and ability to translate legal risk into practical, actionable guidance.
• Experience supporting global, partner‑driven go‑to‑market models strongly preferred.

The target salary range for this position is 227,800 – 338,800 USD. Compensation will be determined by the candidate’s location, qualifications, experience, and education. Final compensation packages are competitive and in line with industry standards, including a comprehensive benefits package, such as health insurance, life insurance, retirement or pension plans, paid time off, leave options, performance‑based incentives, employee stock purchase plan, and/or restricted stocks (RSUs). Benefits may vary by region and are governed by local laws and company policies.

We offer competitive benefits, flexibility, and an inclusive culture that supports professional growth and belonging. Flexible hybrid working environment, most roles have both in‑office and in‑person expectations that will be shared during the recruitment process.

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.