This means customer meetings, executive briefings, and deal support, you're not just managing, yo ... NetApp experience or strong familiarity with NetApp's portfolio is a significant plus. * Proven ...
61 Netapp Customer Service Representative. Jobs Hiring Near You
This means customer meetings, executive briefings, and deal support, you're not just managing, yo ... NetApp experience or strong familiarity with NetApp's portfolio is a significant plus. * Proven ...
Customer Service Representative
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Customer Service Representative
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Customer Service Representative
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Customer Service Representative
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Customer Success (Support & Professional Services) Provide legal support for NetApp's Customer Success organization, with a focus on customer support and professional services. Advise on ...
Customer Success (Support & Professional Services) Provide legal support for NetApp's Customer Success organization, with a focus on customer support and professional services. Advise on ...
Customer Service Representative
Cheektowaga, NY · On-site
$20/hr
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed ...
Customer Service Representative
Cheektowaga, NY · On-site
$20/hr
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed ...
Customer Service Representative (CSR)
$15.25 - $20.50/hr
The primary function of the Customer Service Representative (CSR) is to provide direct customer service and operational support for the South Region. This includes assisting with ongoing sales ...
Customer Service Representative (CSR)
$15.25 - $20.50/hr
The primary function of the Customer Service Representative (CSR) is to provide direct customer service and operational support for the South Region. This includes assisting with ongoing sales ...
Director, Legal
Morrisville, NC · On-site
Customer Success (Support & Professional Services) • Provide legal support for NetApp's Customer Success organization, with a focus on customer support and professional services. • Advise on ...
Director, Legal
Morrisville, NC · On-site
Customer Success (Support & Professional Services) • Provide legal support for NetApp's Customer Success organization, with a focus on customer support and professional services. • Advise on ...
Customer Service Representative (CSR)
Clayton, NC · On-site
$15 - $17/hr
This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour , depending on experience. ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents ...
Quick apply
Customer Service Representative (CSR)
Clayton, NC · On-site
$15 - $17/hr
This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour , depending on experience. ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents ...
Customer Service Representative (CSR)
$15.25 - $20.75/hr
A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency.
Customer Service Representative (CSR)
$15.25 - $20.75/hr
A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency.
Customer Service Rep (CSR)
$35K - $55K/yr
E.F. Winslow Plumbing & Heating in South Yarmouth, MA is looking to hire a full- or part-time Customer Service Rep (CSR) to help our customers get the HVAC, plumbing, electrical, or carpentry ...
Customer Service Rep (CSR)
$35K - $55K/yr
E.F. Winslow Plumbing & Heating in South Yarmouth, MA is looking to hire a full- or part-time Customer Service Rep (CSR) to help our customers get the HVAC, plumbing, electrical, or carpentry ...
CUSTOMER SERVICE REPRESENTATIVE (CSR)
Atlanta, GA · On-site
$15.50 - $21/hr
Infrequent The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with an exceptional service ...
Quick apply
CUSTOMER SERVICE REPRESENTATIVE (CSR)
Atlanta, GA · On-site
$15.50 - $21/hr
Infrequent The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with an exceptional service ...
Customer Service Rep (CSR)
$35K - $55K/yr
E.F. Winslow Plumbing & Heating in South Yarmouth, MA is looking to hire a full- or part-time Customer Service Rep (CSR) to help our customers get the HVAC, plumbing, electrical, or carpentry ...
Customer Service Rep (CSR)
$35K - $55K/yr
E.F. Winslow Plumbing & Heating in South Yarmouth, MA is looking to hire a full- or part-time Customer Service Rep (CSR) to help our customers get the HVAC, plumbing, electrical, or carpentry ...
Customer Service Representative (CSR)
$15.25 - $20.75/hr
A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency.
Customer Service Representative (CSR)
$15.25 - $20.75/hr
A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency.
Customer Service Representative (CSR)
$15.50 - $21/hr
Infrequent The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with an exceptional service ...
Customer Service Representative (CSR)
$15.50 - $21/hr
Infrequent The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with an exceptional service ...
Customer Service Representative (CSR)
Walpole, NH · On-site
$14.50 - $19.75/hr
Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...
Customer Service Representative (CSR)
Walpole, NH · On-site
$14.50 - $19.75/hr
Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...
CSR - Customer Service Representative
Springfield, MO · On-site
$13 - $18/hr
Join our office as a full-time CSR - Customer Service Representative and take the next big step in your career! Depending on experience, you earn a competitive wage of $13.00 - $18.00/hour . You also ...
CSR - Customer Service Representative
Springfield, MO · On-site
$13 - $18/hr
Join our office as a full-time CSR - Customer Service Representative and take the next big step in your career! Depending on experience, you earn a competitive wage of $13.00 - $18.00/hour . You also ...
Customer Service Representative (CSR)
Chichester, NH · On-site
$14.75 - $20/hr
Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...
Customer Service Representative (CSR)
Chichester, NH · On-site
$14.75 - $20/hr
Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...
Customer Service Representative (CSR)
Ayer, MA · On-site
$18 - $24.25/hr
Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...
Customer Service Representative (CSR)
Ayer, MA · On-site
$18 - $24.25/hr
Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...
Customer Service Representative (CSR)
Middlebury, VT · On-site
$16.75 - $22.75/hr
Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...
Quick apply
Customer Service Representative (CSR)
Middlebury, VT · On-site
$16.75 - $22.75/hr
Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...
Customer Service Representative (CSR)
Lee, MA · On-site
$17.25 - $23.50/hr
Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...
Customer Service Representative (CSR)
Lee, MA · On-site
$17.25 - $23.50/hr
Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...
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Medical, Life, Retirement, PTO
Posted 27 days ago
Job description
LOCATION REQUIREMENT
This role will manage and lead our Enterprise Midwest Majors and GLOV Solutions Engineers. Candidates must be located in Ohio, Illinois, or Michigan. Significant regional travel is expected. Candidates located outside of this region will be automatically disqualified.
JOB SUMMARY
We're looking for a Manager of Enterprise Solutions Engineering to lead one of NetApp's most tenured SE teams. This is a player-coach role built for someone who genuinely loves the pre-sales motion, someone who gets energized by late-stage deal strategy, technical discovery sessions with Fortune 500 buyers, and building the kind of trust with a sales team that makes them call you before anyone else. You'll be leading a team of seasoned Solutions Engineers who support Enterprise Client Executives across the territory. These SEs are deep technologists and trusted advisors who are quota-carrying, field-facing, and very good at what they do. Your job is to make them even better, and to roll up your sleeves and get in the field alongside them when it counts.
WHAT YOU'LL DO
- Lead, develop, and inspire a team of Enterprise Solutions Engineers supporting a complex, multi-account territory
- Act as a strategic partner to the Enterprise sales organization, owning joint territory planning, QBRs, and deal strategy cycles alongside your regional sales counterparts
- Be in the field. This means customer meetings, executive briefings, and deal support, you're not just managing, you're participating
- Own the technical win for the region, driving SE engagement from discovery through proof of concept to close
- Develop and maintain strong relationships with channel partners and distribution, this team's success is deeply tied to the partner ecosystem
- Maintain a clear view of your team's pipeline, deal stages, and technical coverage, you'll be operationally sharp and keep your team organized and accountable
- Coach SEs through complex competitive deals, customer objections, and high-stakes presentations
- Partner cross-functionally with Product Management, Finance, Marketing, Solutions, Customer Success, and Human Resources to ensure your team has what they need to win and grow
- Own the full talent lifecycle for your team, recruiting, onboarding, retention, and development of top SE talent in the region, including succession planning for key accounts
- Lead quarterly and annual performance review cycles using NetApp's High Growth Principles, setting clear expectations, delivering real feedback, and holding your team to a consistent performance bar
- Partner closely with Sales Operations on territory design, quota setting, forecasting cadence, and internal planning cycles, you'll be in those rooms often and expected to bring a point of view
- Drive individual development plans and career pathing conversations, identifying future leaders and helping high performers take their next step
QUALIFICATIONS
- 10+ years of experience in a pre-sales Solutions Engineering, Systems Engineering, or Sales Engineering role, you've lived this motion.
- 3+ years managing or leading an SE or technical pre-sales team, with direct ownership of team performance and regional quota attainment.
- Deep technical background in enterprise data infrastructure, storage, cloud (hybrid/multi-cloud), data management, or an adjacent space, required.
- NetApp experience or strong familiarity with NetApp's portfolio is a significant plus.
- Proven ability to partner with enterprise sales teams in complex, multi-stakeholder sales cycles with long deal timelines and technical buyers at the table.
- Strong channel intuition, you understand how to work with and through VAR and distribution partners to multiply your team's impact.
- Operationally solid: you can manage a forecast, read a pipeline, and keep a high-performing team moving without micromanaging.
- Excellent communicator, you can present to a CTO, coach a junior SE, and hold your own with a skeptical sales rep, all in the same afternoon.
- Willingness to travel throughout the territory (expect 30-50%) to support your team, customers, and partner relationships.
- A genuine love for the pre-sales world, the deal energy, the technical discovery, the 'how do we win this' conversations.
Compensation:
The target salary range for this position is 253,300 - 327,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.