60 Netapp Customer Service Jobs Hiring Near You

NetApp is the intelligent data infrastructure company, combining unified data storage, integrated data services, and cloud operations services to turn a world of disruption into opportunity for every customer. No matter the data type, workload, or environment, we help our customers identify and realize new business possibilities.
At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging. We encourage people to bring fresh ideas, collaborate across teams, and build trusted partnerships that drive results for our customers and communities.

NetApp is seeking an experienced Director, Legal to serve as the senior legal business partner for our GotoMarket, Public Cloud, Marketing, and Customer Success organizations. In this role, you will provide strategic, businessoriented legal guidance that enables growth while managing risk across a global, partnerdriven, cloudenabled technology business.
This role reports to the Vice President, Field Legal and includes people leadership responsibility for a team of four U.S.-based attorneys. You will work closely with senior leaders across Sales, Partners, Marketing, Customer Support, Professional Services, Finance, Deal Desk, and other crossfunctional teams.
This is a U.S.-based hybrid role located in RTP, Vienna (VA), or San Jose (CA), and may require occasional travel.

• GotoMarket & GROE Legal Support

  Act as the lead legal advisor to NetApp's GROE (GTM Strategy, Revenue, Offers & Enablement) organization, which drives global gotomarket strategy, revenue execution, pricing and offers, and sales enablement.
  Advise on legal and risk considerations for global sales motions, offers, incentives, pricing initiatives, and enablement programs.
  Support NetApp's worldwide partner organization, including partner programs, partnerled sales models, and partnerdelivered services.

  Public Cloud & Commercial Transactions

  Provide legal guidance for public cloud and consumptionbased offerings.
  Draft, review, and negotiate complex commercial agreements, including cloud services, managed services, software, professional services, and related technology transactions.
  Partner with Sales, Deal Desk, Finance, and Product teams to enable deals while maintaining appropriate risk controls.

  Marketing Legal Support

  Review and advise on marketing and communications initiatives, including publicfacing content, campaigns, analyst briefings, press releases, and brand partnerships.
  Draft and negotiate complex sponsorship agreements and other marketingrelated commercial agreements.
  Support marketing, communications, and analyst relations teams on legal considerations related to promotional activities and global campaigns.

  Customer Success (Support & Professional Services)

  Provide legal support for NetApp's Customer Success organization, with a focus on customer support and professional services.
  Advise on servicesrelated matters, including service delivery, contract interpretation, amendments, escalations, renewals, and customer lifecycle issues.
  Partner with services, support, and operations leaders to resolve complex customer and delivery challenges.

  Leadership & Enablement

  Lead, coach, and develop a highperforming team of four attorneys.
  Drive consistency and scalability through templates, playbooks, training, and process improvements.
  Champion automation and AIenabled tools to streamline legal workflows and increase efficiency.
  Collaborate with Legal colleagues and subjectmatter experts (privacy, trade compliance, litigation) as needed.

  What You Bring

  Juris Doctor (JD) and active membership in good standing with at least one U.S. state bar.
  12+ years of legal experience, including substantial inhouse experience at a technology company.
  Deep experience with commercial, cloud, SaaS, and servicesrelated technology transactions.
  Demonstrated success leading and developing legal professionals.
  Strong business judgment, executive presence, and ability to translate legal risk into practical, actionable guidance.
  Experience supporting global, partnerdriven gotomarket models strongly preferred.

At NetApp, you'll help shape how a global technology company goes to market, partners with customers, and delivers value through innovation and service. We offer competitive benefits, flexibility, and an inclusive culture that supports professional growth and belonging.