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60 Netapp Customer Service Jobs Hiring Near You

NetApp, Inc.

Instaclustr Sales Specialist

Addison, TX · On-site

Educate customers on the benefits of open-source technologies, managed services, and migration strategies to drive pipeline growth. * Work closely with NetApp's account teams to co-sell Instaclustr ...

NetApp, Inc.

Technical Account Manager

Morrisville, NC · On-site

Consult with customers to provide technical advice on NetApp products and services, focusing on key areas to enhance their product experience and achieve business goals. Based on customer needs ...

NetApp, Inc.

Technical Account Manager

Wichita, KS · On-site

Consult with customers to provide technical advice on NetApp products and services, focusing on key areas to enhance their product experience and achieve business goals. Based on customer needs ...

NetApp, Inc.

Services Account Executive

Boulder, CO · On-site

... customer relationships and driving service-led opportunities independent of our hardware sellers. Our ultimate goal is to help our customers maximize their investment in NetApp and their valuable ...

NetApp

Software Engineer

Morrisville, NC · On-site

Alongside MCT, the team develops Digital Wallet and other platform services that simplify how customers transact with NetApp through cloud marketplaces. We are looking for a Senior Software Engineer ...

NetApp, Inc.

Technical Account Manager

Morrisville, NC · On-site

Consult with customers to provide technical advice on NetApp products and services, focusing on key areas to enhance their product experience and achieve business goals. Based on customer needs ...

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Does NetApp pay people when they’re sick?

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80% of people report that they would recommend working with their immediate team to a friend.
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What are the most popular job types at Netapp?
    What are the most popular jobs at Netapp?
    What are the most popular categories at Netapp?
    Infographic showing various Customer Service job openings at Netapp in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 73% Physical, 9% Hybrid, and 18% Remote job distribution.

    Instaclustr Sales Specialist

    NetApp, Inc.

    Addison, TX • On-site

    Full-time

    Medical, Life, Retirement, PTO

    Posted 20 days ago

    NetApp rating

    9.4

    Company rating: 9.4 out of 10

    Based on 5 frontline employees who took The Breakroom Quiz

    2nd of 485 rated business services

    Job description

    Job Summary
    About Instaclustr by NetApp
    Instaclustr by NetApp delivers fully managed open-source data-layer technologies at scale, enabling enterprises to optimize performance, reliability, and cost. Our platform supports leading technologies such as PostgreSQL, Apache Cassandra®, Apache Kafka®, and OpenSearch®, helping businesses modernize their data infrastructure.
    As part of NetApp, we are rapidly scaling our sales efforts, leveraging NetApp's install base while engaging new buyer personas. We are looking for a high-impact Instaclustr Sales Specialist to drive growth through direct customer engagement, partner collaboration, and close alignment with NetApp's hybrid teams.
    As a Strategic Product Group Rep, you will own and drive sales engagements with enterprise and mid-market customers, working closely with NetApp account teams and partners to accelerate the adoption of Instaclustr's open-source solutions. This is a highly strategic role that requires strong customer-facing skills, cloud consumption expertise, and the ability to navigate complex sales cycles.
    Location: Texas or Illinois
    Job Responsibilities
    Customer Engagement & Sales Execution
    • Drive new business and expansion opportunities for Instaclustr's fully managed database and solutions.
    • Manage the full sales cycle, from prospecting and discovery to closing, with a focus on open-source database adoption and data infrastructure modernization.
    • Build Territory and Account Plans to Hunt and drive high touch outreach to top tier accounts and scale with broader territory.
    • Educate customers on the benefits of open-source technologies, managed services, and migration strategies to drive pipeline growth.
    • Work closely with NetApp's account teams to co-sell Instaclustr solutions into NetApp's existing customer base.

    Partner & Ecosystem Collaboration
    • Develop and execute joint go-to-market strategies with NetApp channel partners, VARs, and cloud providers to accelerate customer adoption.
    • Enable partners on Instaclustr's value proposition and help them position open-source database and streaming solutions in their customer engagements.
    • Build strong relationships with key decision-makers within NetApp, partners, and customers to expand market reach.

    Cross-Functional Collaboration with NetApp
    • Align with NetApp's field sales, product, and marketing teams to ensure consistent messaging and coordinated sales motions.
    • Provide feedback to NetApp's leadership and Instaclustr's product teams on customer needs, industry trends, and competitive positioning.
    • Participate in joint sales planning, pipeline reviews, and customer strategy discussions with NetApp's regional teams.

    Education
    • 12+ years of field sales, enterprise sales, or solutions selling experience in cloud, data infrastructure, or open-source technologies.
    • Proven track record of exceeding sales targets and building strong customer relationships.
    • Experience working with technology partners, VARs, and channel ecosystems to drive co-selling motions.
    • Strong understanding of open-source databases (PostgreSQL, Apache Cassandra®, Apache Kafka®, and OpenSearch® and other relevant database technologies ) and the challenges enterprises face with data-layer modernization.
    • Excellent communication and presentation skills, with the ability to articulate technical concepts to both technical and business audiences.
    • Self-motivated, highly collaborative, and comfortable working across a global matrixed organization.

    The target salary range for this position is 325,550 - 421,300 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

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