Bachelor's degree required; preferred in Business, Hospitality, Industrial Engineering, or a ... What You'll Get: * 40% off any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision ...
52 Hertz Engineers Jobs Hiring Near You
Bachelor's degree required; preferred in Business, Hospitality, Industrial Engineering, or a ... What You'll Get: * 40% off any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision ...
Project Manager
Estero, FL · On-site
$135K - $145K/yr
Partner with product management, engineering, UX/UI, QA, analytics, marketing, operations, and ... What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off
Project Manager
Estero, FL · On-site
$135K - $145K/yr
Partner with product management, engineering, UX/UI, QA, analytics, marketing, operations, and ... What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off
Sr Manager Payments Engineering
Estero, FL · On-site
$140K/yr
Payments are mission-critical to Hertz revenue; this leader ensures the engineering organization behind them is capable, disciplined, and continuously improving. What You'll Do: * Lead, develop, and ...
Sr Manager Payments Engineering
Estero, FL · On-site
$140K/yr
Payments are mission-critical to Hertz revenue; this leader ensures the engineering organization behind them is capable, disciplined, and continuously improving. What You'll Do: * Lead, develop, and ...
Sr Product Data Analyst
Atlanta, GA · On-site
$95 - $116/hr
A bachelor's degree or higher in Computer Science, or other quantitative discipline such as statistics, mathematics, physics or engineering. What You'll Get: * Up to 40% off any standard Hertz Rental
Sr Product Data Analyst
Atlanta, GA · On-site
$95 - $116/hr
A bachelor's degree or higher in Computer Science, or other quantitative discipline such as statistics, mathematics, physics or engineering. What You'll Get: * Up to 40% off any standard Hertz Rental
$95 - $116/hr
A bachelor's degree or higher in Computer Science, or other quantitative discipline such as statistics, mathematics, physics or engineering. What You'll Get: * Up to 40% off any standard Hertz Rental
$95 - $116/hr
A bachelor's degree or higher in Computer Science, or other quantitative discipline such as statistics, mathematics, physics or engineering. What You'll Get: * Up to 40% off any standard Hertz Rental
$135 - $145/hr
Partner with product management, engineering, UX/UI, QA, analytics, marketing, operations, and ... What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off
$135 - $145/hr
Partner with product management, engineering, UX/UI, QA, analytics, marketing, operations, and ... What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off
Project Manager
Estero, FL · On-site
$135 - $145/hr
Partner with product management, engineering, UX/UI, QA, analytics, marketing, operations, and ... What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off
Project Manager
Estero, FL · On-site
$135 - $145/hr
Partner with product management, engineering, UX/UI, QA, analytics, marketing, operations, and ... What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off
Bachelor's degree required; preferred in Business, Hospitality, Industrial Engineering, or a ... What You'll Get: * 40% off any standard Hertz Rental * Paid Time Off * Medical, Dental ...
Quick apply
Bachelor's degree required; preferred in Business, Hospitality, Industrial Engineering, or a ... What You'll Get: * 40% off any standard Hertz Rental * Paid Time Off * Medical, Dental ...
$117 - $143/hr
This role partners closely with Data Scientists, Engineers, Analysts, Developers, and business stakeholders to deliver trusted, high-quality data solutions that drive operational efficiency and data ...
$117 - $143/hr
This role partners closely with Data Scientists, Engineers, Analysts, Developers, and business stakeholders to deliver trusted, high-quality data solutions that drive operational efficiency and data ...
Sr Data Engineer
Estero, FL · On-site
$117 - $143/hr
This role partners closely with Data Scientists, Engineers, Analysts, Developers, and business stakeholders to deliver trusted, high-quality data solutions that drive operational efficiency and data ...
Sr Data Engineer
Estero, FL · On-site
$117 - $143/hr
This role partners closely with Data Scientists, Engineers, Analysts, Developers, and business stakeholders to deliver trusted, high-quality data solutions that drive operational efficiency and data ...
Sr Cloud Engineer - Oracle Fusion
Estero, FL · On-site
$135K/yr
Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave ...
Sr Cloud Engineer - Oracle Fusion
Estero, FL · On-site
$135K/yr
Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave ...
Sr Cloud Engineer - Oracle Fusion
Estero, FL · On-site
$135K/yr
Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave ...
Sr Cloud Engineer - Oracle Fusion
Estero, FL · On-site
$135K/yr
Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave ...
Hertz Jobs Information
What is it like to work at Hertz?
Hertz is a global car rental company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and innovation. The company operates a diverse range of locations worldwide, offering various roles in customer service, operations, and management, with a focus on providing excellent customer experiences. Working at Hertz may appeal to individuals who enjoy working in a fast-paced environment, have a passion for customer service, and are interested in a career with opportunities for growth and development in the transportation industry.
What makes Hertz an attractive place to work?
Hertz is a well-established global car rental company with a long history of innovation and customer service. The company offers a dynamic work environment that values collaboration, diversity, and employee development, with opportunities for growth and advancement in a rapidly evolving industry. By joining Hertz, individuals can contribute to the company's mission of providing exceptional travel experiences and develop their skills in a global organization with a strong presence in the transportation sector.
Do workers at Hertz get paid breaks?
Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
58% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Hertz pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.
At Hertz, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
34% of people say they have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and July 2026.
34% of people say they have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and July 2026.
Are part-time workers able to get health insurance from Hertz?
Most people who work part-time can't get health insurance.
80% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
80% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
Do part-time workers get paid time off at Hertz?
Most people who work part-time don’t get paid time off.
71% of people who work part-time say they don’t get paid time off
Based on data from 14 people who took the Breakroom Quiz between May 2025 and August 2026.
71% of people who work part-time say they don’t get paid time off
Based on data from 14 people who took the Breakroom Quiz between May 2025 and August 2026.
Is the health insurance from Hertz affordable enough for their workers?
Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.
78% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at Hertz?
Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.
86% of people say they get paid time off.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.
- 65% of people with changing schedules find out their shifts one week or less ahead of time.
- 19% of people with changing schedules find out their shifts two weeks ahead of time.
- 3% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers at Hertz worry about hours?
Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.
76% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Hertz workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.
43% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for Hertz workers to change shifts?
Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to get time off at Hertz?
Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
72% of people report it’s easy to get time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Hertz managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and June 2026.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at Hertz spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to take sick days at Hertz?
Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Hertz job good for students?
Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.
89% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.
Is working at Hertz good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Hertz feel treated with respect by their managers?
Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
74% of people say they’re treated with respect by their managers.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Hertz get to take their breaks without interruption?
Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
76% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Hertz?
Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.
65% of people say they often feel stressed at work.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Hertz enjoy their jobs?
Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
34% of people report they don’t enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Hertz recommend working with their team?
Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Hertz?
Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.
36% of people report they didn’t get enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Hertz?
Most people aren’t given support to advance their career here.
In the last year, 68% of people report not being given support to advance their career here.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 68% of people report not being given support to advance their career here.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Hertz’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Hertz is doing?
Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Hertz?
What are the most popular jobs at Hertz?
What are the most popular categories at Hertz?
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Hertz rating
6.3
Based on 197 frontline employees who took The Breakroom Quiz
142nd of 178 rated vehicle equipment hire
Job description
Day In the Life:
The Customer Experience Manager leads customer experience strategy and continuous improvement initiatives to deliver a best-in-class, customer-centric experience across all locations. This highly visible individual contributor role partners with leaders across Operations, Analytics, Product, Technology, Marketing, and Customer Care to translate customer insights into scalable solutions that improve service delivery, streamline processes, and enhance business performance.
The ideal candidate is a strategic project leader who can drive initiatives from concept through implementation, leveraging data, automation, and cross-functional collaboration to eliminate customer pain points, improve operational efficiency, and create consistent customer experiences. This role regularly partners with frontline teams and senior leadership to identify opportunities, implement improvements, and support key business objectives.
This position starts at $100K; commensurate of experience + bonus potential.
What You'll Do:
- Lead customer experience initiatives from concept through implementation, driving measurable improvements across key customer touchpoints.
- Own the customer experience strategy for assigned areas, including communications, service recovery, and rental pickup and return experiences.
- Partner with Insights & Analytics to translate customer, operational, and field data into actionable recommendations and prioritized improvement plans.
- Collaborate with frontline and operational leaders to identify experience gaps and implement scalable solutions.
- Design, test, and enhance customer experience initiatives in partnership with Operations, Product, Technology, and Customer Care teams.
- Lead cross-functional projects using structured project management practices, ensuring clear accountability, timelines, risk mitigation, and adoption plans.
- Present recommendations, progress updates, and results to cross-functional teams and senior leadership, including VP-level stakeholders.
- Support the development of customer experience measurement strategies, including journey analytics and key performance indicators.
- Contribute to frontline enablement through process improvements, communication strategies, training support, and tools that promote consistent service delivery.
What We're Looking For:
- Bachelor's degree required; preferred in Business, Hospitality, Industrial Engineering, or a related field.
- Minimum of 5 years of experience in Customer Experience, project/program management, service design, or operational transformation roles.
- Experience in travel, hospitality, retail, or other service-oriented industries where in-person customer experiences are central to the business.
- Demonstrated success leading change initiatives across matrixed organizations and partnering with cross-functional teams.
- Strong analytical skills with the ability to leverage data, dashboards, AI, and trend analysis to drive customer experience improvements and influence business decisions.
- Proven project leadership skills with the ability to manage timelines, align stakeholders, remove obstacles, and drive execution from concept to implementation.
- Excellent communication and interpersonal skills, with the ability to effectively engage frontline teams and present to senior leadership.
- Strong systems-thinking mindset with the ability to balance customer needs, employee experience, operational efficiency, compliance requirements, and business objectives.
- Adaptable, proactive, and customer-focused, with a continuous improvement mindset and a passion for enhancing the customer experience.
What You'll Get:
- 40% off any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching.
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
#ZIP
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran