Branch Manager
Portland, OR · On-site
$62K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
60 Hertz Area Manager Jobs Hiring Near You
Branch Manager
Portland, OR · On-site
$62K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager I
Brownsburg, IN · On-site
$51K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager I
Brownsburg, IN · On-site
$51K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
TNC Branch Manager I
Bedford, TX · On-site
$52K/yr
The Branch Manager represents all Hertz Global brands to our customers, community leaders, business ... the area goals Coach all staff and empower staff to engage in problem resolution and customer ...
TNC Branch Manager I
Bedford, TX · On-site
$52K/yr
The Branch Manager represents all Hertz Global brands to our customers, community leaders, business ... the area goals Coach all staff and empower staff to engage in problem resolution and customer ...
Branch Manager I
Houston, TX · On-site
$52K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager I
Houston, TX · On-site
$52K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager
Temple, TX · On-site
$54K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager
Temple, TX · On-site
$54K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager I
Sunnyvale, CA · On-site
$70K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager I
Sunnyvale, CA · On-site
$70K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
TNC Branch Manager I
Sacramento, CA · On-site
$70K/yr
The Branch Manager represents all Hertz Global brands to our customers, community leaders, business ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
TNC Branch Manager I
Sacramento, CA · On-site
$70K/yr
The Branch Manager represents all Hertz Global brands to our customers, community leaders, business ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager
$54K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager
$54K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager
Portland, OR · On-site
$62K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager
Portland, OR · On-site
$62K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager I
Houston, TX · On-site
$52K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager I
Houston, TX · On-site
$52K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager I
Brownsburg, IN · On-site
$51K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager I
Brownsburg, IN · On-site
$51K/yr
The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Customer Service Sales Associate
Seatac, WA · On-site
$21.24/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Customer Service Sales Associate
Seatac, WA · On-site
$21.24/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Customer Service Associate
Mcallen, TX · On-site
$15/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Customer Service Associate
Mcallen, TX · On-site
$15/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Branch Manager II
Cherry Hill, NJ · On-site
$65K/yr
The Branch Manager II represents all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Branch Manager II
Cherry Hill, NJ · On-site
$65K/yr
The Branch Manager II represents all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...
Customer Service Instant Return Representative
Phoenix, AZ · On-site
$17/hr
Provides world class customer service by managing vehicle returns process, in compliance with Hertz ... Keep work area organized and free of clutter Basic Qualifications: * Passion for customer service ...
Customer Service Instant Return Representative
Phoenix, AZ · On-site
$17/hr
Provides world class customer service by managing vehicle returns process, in compliance with Hertz ... Keep work area organized and free of clutter Basic Qualifications: * Passion for customer service ...
Customer Service Sales Associate
Las Vegas, NV · On-site
$14.50/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Customer Service Sales Associate
Las Vegas, NV · On-site
$14.50/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
TNC Branch Manager I
Bedford, TX · On-site
$52K/yr
The Branch Manager represents all Hertz Global brands to our customers, community leaders, business ... the area goals Coach all staff and empower staff to engage in problem resolution and customer ...
TNC Branch Manager I
Bedford, TX · On-site
$52K/yr
The Branch Manager represents all Hertz Global brands to our customers, community leaders, business ... the area goals Coach all staff and empower staff to engage in problem resolution and customer ...
Customer Service Associate
Reno, NV · On-site
$16.25/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Customer Service Associate
Reno, NV · On-site
$16.25/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Customer Service Associate
Aspen, CO · On-site
$21/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Customer Service Associate
Aspen, CO · On-site
$21/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Customer Experience Associate
Austin, TX · On-site
$18.50/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Customer Experience Associate
Austin, TX · On-site
$18.50/hr
... service by managing the rental (and occasionally return) process, in compliance with Hertz ... Provide customers assistance with directions, maps, local area information, appropriate service ...
Hertz Jobs Information
What is it like to work at Hertz?
Hertz is a global car rental company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and innovation. The company operates a diverse range of locations worldwide, offering various roles in customer service, operations, and management, with a focus on providing excellent customer experiences. Working at Hertz may appeal to individuals who enjoy working in a fast-paced environment, have a passion for customer service, and are interested in a career with opportunities for growth and development in the transportation industry.
What makes Hertz an attractive place to work?
Hertz is a well-established global car rental company with a long history of innovation and customer service. The company offers a dynamic work environment that values collaboration, diversity, and employee development, with opportunities for growth and advancement in a rapidly evolving industry. By joining Hertz, individuals can contribute to the company's mission of providing exceptional travel experiences and develop their skills in a global organization with a strong presence in the transportation sector.
Do workers at Hertz get paid breaks?
Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
58% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Hertz pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.
At Hertz, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
34% of people say they have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and July 2026.
34% of people say they have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and July 2026.
Are part-time workers able to get health insurance from Hertz?
Most people who work part-time can't get health insurance.
80% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
80% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
Do part-time workers get paid time off at Hertz?
Most people who work part-time don’t get paid time off.
71% of people who work part-time say they don’t get paid time off
Based on data from 14 people who took the Breakroom Quiz between May 2025 and August 2026.
71% of people who work part-time say they don’t get paid time off
Based on data from 14 people who took the Breakroom Quiz between May 2025 and August 2026.
Is the health insurance from Hertz affordable enough for their workers?
Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.
78% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at Hertz?
Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.
86% of people say they get paid time off.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.
- 65% of people with changing schedules find out their shifts one week or less ahead of time.
- 19% of people with changing schedules find out their shifts two weeks ahead of time.
- 3% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers at Hertz worry about hours?
Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.
76% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Hertz workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.
43% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for Hertz workers to change shifts?
Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to get time off at Hertz?
Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
72% of people report it’s easy to get time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Hertz managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and June 2026.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at Hertz spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to take sick days at Hertz?
Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Hertz job good for students?
Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.
89% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.
Is working at Hertz good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Hertz feel treated with respect by their managers?
Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
74% of people say they’re treated with respect by their managers.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Hertz get to take their breaks without interruption?
Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
76% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Hertz?
Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.
65% of people say they often feel stressed at work.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Hertz enjoy their jobs?
Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
34% of people report they don’t enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Hertz recommend working with their team?
Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Hertz?
Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.
36% of people report they didn’t get enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Hertz?
Most people aren’t given support to advance their career here.
In the last year, 68% of people report not being given support to advance their career here.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 68% of people report not being given support to advance their career here.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Hertz’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Hertz is doing?
Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Area Manager jobs?
What are the most popular jobs at Hertz?
What are the most popular categories at Hertz?
Key responsibilities
Oversee the delivery and quality of Hertz products to internal and external customers.
Develop, monitor, and ensure compliance with the annual business plan to maintain profitability.
Lead staff development through coaching, performance reviews, and team meetings to motivate and align employees with business goals.
Hertz rating
6.3
Based on 197 frontline employees who took The Breakroom Quiz
141st of 177 rated vehicle equipment hire
Job description
The Branch Manager I represent all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Branch Manager I is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines. The leader must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation.
- Develop, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit
- Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys
- Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc.
- Handle or assist in the resolution of customer service issues
- Ensure a high level of customer service is maintained at or above the area goals
- Coach all staff and empower staff to engage in problem resolution and customer relations
- Be active in attending/hosting outside sales meetings or events to promote the company and branch location
- Continue to increase the market penetration of the branch and increase revenue
- Develop, communicate, and monitor location and individual objectives and consumer knowledge of brands and services, ensuring that they are in line with overall corporate objectives
- Actively participate in the training, coaching, and mentoring of all Branch staff
- Complete performance reviews with all Branch staff discuss strengths and development opportunities
- Hold weekly staff meetings to keep employees motivated and informed of business operations
- Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge
- Maintain an environment of positive employee relations
- Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.
- Shift hours may vary depending upon business need.
Wages: $62,000.00/annually
Educational Background:
- High school diploma or general equivalency diploma required. Associates Degree preferred.
Professional Experience:
- Previous management experience in a fast-paced environment
- Experience in car rental, hospitality, or tourism a plus
- Result orientation with demonstrated history of success
- Demonstrated ability to direct and motivate teams
- Proficiency in Technology
Knowledge:
- Financial and business acumen
- Customer service resolution practices
- Excellent communication techniques
- Sales Management/Coaching ability
- Labor & Employment laws
- Operations Management
- Project Management
- Analysis and report modeling understanding
Skills:
- Highly organized.
- Ability to interface with multi-faceted, cross-functional teams
- Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
- Strong Time Management skills
- Customer service aptitude - Ability to address and resolve customer service issues
- Flexible and able to adapt to changes
- Excellent oral and written communication skills
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran