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65 Gap Seasonal Customer Service Associate Jobs Hiring Near You

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Gap Jobs Information

What is it like to work at Gap?

Gap is a global apparel company that values diversity, inclusivity, and community involvement, striving to create a workplace culture that is welcoming and supportive of its employees.

The company has a flat organizational structure, allowing for open communication and collaboration among teams, and its stores often feature flexible workspaces and employee-led initiatives to promote employee engagement and well-being. Gap's mission is to make fashion accessible to everyone, and its employees are encouraged to contribute to this goal through innovative product design and customer service.

Working at Gap may appeal to individuals who are passionate about fashion, customer service, and community involvement, as the company offers opportunities for professional growth, creative expression, and making a positive impact on society.

What makes Gap an attractive place to work?

Gap is a well-established global apparel company with a long history of innovation and commitment to sustainability. The company offers a dynamic work environment that values collaboration, creativity, and employee growth, with opportunities to work on diverse projects and contribute to the development of new products and services. Joining Gap can provide professionals with a platform to make a meaningful impact, develop their skills, and advance their careers in a fast-paced and ever-evolving industry.

Do workers at Gap get paid breaks?

Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 73 people who took the Breakroom Quiz between September 2025 and September 2026.

Does Gap pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 87 people who took the Breakroom Quiz between September 2025 and September 2026.

At Gap, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 57 people who took the Breakroom Quiz between September 2025 and September 2026.

Are part-time workers able to get health insurance from Gap?

Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Gap?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 56 people who took the Breakroom Quiz between May 2025 and September 2026.

Is the health insurance from Gap affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Gap?

Most people get paid time off work.
69% of people say they get paid time off.
Based on data from 86 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 24% of people with changing schedules find out their shifts one week or less ahead of time.
  • 63% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 68 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers at Gap worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Gap workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 58 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it for Gap workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Gap?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 73 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Gap managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 62 people who took the Breakroom Quiz between September 2025 and September 2026.

Do jobs at Gap spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 63 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to take sick days at Gap?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 78 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Gap job good for students?

Most students say this is a good place to work if you’re studying.
92% of students report this is a good place to work if you’re studying.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Gap good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Gap feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 81 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Gap get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 83 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Gap?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 83 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Gap enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Gap recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 91 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Gap?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 86 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Gap?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 76 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Gap’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 83 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Gap is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between September 2025 and September 2026.
Infographic showing various Seasonal Customer Service Associate job openings at Gap in the United States as of August 2026, with employment types broken down into 35% Full Time, and 65% Part Time. Highlights an 100% Physical job distribution.

Part-Time Seasonal Customer Relations Specialist

1-800-Flowers Family of Brands

Bolingbrook, IL • On-site

$17/hr

Part-time

Re-posted 10 hours ago


Key responsibilities

  • Serve as the primary point of contact for customer inquiries across phone, email, and live chat channels.

  • Resolve customer concerns related to orders, billing, product issues, and service experience.

  • Process customer orders, modify, cancel, or reship orders, and issue refunds or billing adjustments.


Job description

Join Our Seasonal Team!
We're currently building our talent pipeline for Part-Time Seasonal Customer Relations Specialists! If you enjoy helping customers, thrive in a fast-paced environment, and are looking for a rewarding seasonal opportunity, we'd love to hear from you.
As a Part-Time Seasonal Customer Relations Specialist, you'll be the front line of the customer experience, providing exceptional support through phone, email, and live chat while helping customers with orders, product questions, billing inquiries, and issue resolution. You'll play a vital role in delivering outstanding service during our busiest season.
This is a part-time, seasonal, on-site opportunity with a starting pay of $17.00 per hour.
If you're interested in joining our team and making a difference for our customers, we encourage you to apply today!
Position Overview
The Part-Time Seasonal Customer Relations Specialist serves as the front line of the customer experience, delivering timely, accurate, and empathetic support across phone, email, and live chat channels. This role is responsible for resolving customer inquiries, processing orders, and addressing service-related concerns while maintaining a high standard of professionalism and brand representation.
This position plays a critical role in protecting the customer experience during peak seasons by balancing speed, quality, and accuracy in a high-volume contact center environment.
Key Responsibilities
Customer Support & Issue Resolution
  • Serve as the primary point of contact for customer inquiries across phone, email, and live chat channels.
  • Resolve customer concerns related to orders, billing, product issues, and service experience.
  • De-escalate customer concerns and escalate complex or sensitive issues appropriately.
  • Troubleshoot basic technical issues, including online order placement and password resets.

Order Management & Transactions
  • Process customer orders in compliance with PCI regulations.
  • Modify, cancel, or reship orders as needed.
  • Issue refunds, credits, and billing adjustments in accordance with company policies.
  • Process returns and initiate shipping claims for lost or damaged items.

Customer Experience & Brand Representation
  • Deliver a positive, engaging, and solution-oriented customer experience.
  • Serve as a product and brand ambassador by providing accurate product and promotional information.
  • Review and moderate customer feedback and product reviews, escalating trends when necessary.
  • Support customer follow-up and communication related to claim resolutions.

Documentation & Operational Support
  • Accurately document customer interactions, including inquiries, complaints, and resolutions.
  • Maintain customer account information and ensure data integrity.
  • Support Address Verification System (AVS) and fraud-prevention processes as required.
  • Stay current on product updates, promotions, and operational procedures.

Cross-Functional Collaboration
  • Partner with Operations, Merchandising, Customer Relations, and other internal teams to resolve customer issues.
  • Escalate recurring customer concerns or operational trends impacting the customer experience.
  • Work effectively both independently and as part of a collaborative team.

Education & Experience
  • High school diploma or equivalent required.
  • Associate degree preferred.
  • Minimum of two years of customer service experience, preferably in a call center or contact center environment.

Knowledge, Skills & Abilities
  • Strong verbal and written communication skills.
  • Professional phone presence with a customer-first mindset.
  • Ability to manage multiple tasks in a fast-paced, high-volume environment.
  • Strong attention to detail and accuracy.
  • Excellent problem-solving and conflict resolution skills.
  • Proficiency with Microsoft Outlook and general computer systems.
  • Ability to quickly learn new systems and processes.

Preferred Qualifications
  • Bilingual (Spanish).
  • Experience supporting e-commerce or online shopping customers.

Work Environment & Schedule
  • On-site position (not remote).
  • Part-time seasonal schedule.
  • Flexibility to work overtime, evenings, weekends, and other peak business periods as business needs require.

Compensation
The starting pay for this position is $17.00 per hour. Actual compensation may vary based on experience, skills, and other factors permitted by law.