ZipRecruiter

Log In

Dialpad
Dialpad

58 Dialpad Business Development Representative Jobs Hiring Near You

Dialpad

AVP, AI Transformation Advisor

Austin, TX

Your role Dialpad is redefining business communications through agentic AI, and this role sits at ... Represent Dialpad with executive customer stakeholders, strategic partners, and industry events as ...

Dialpad

AI Evaluation Engineer

Kitchener, ON

A key focus will be co-owning LLM-judge metric development and calibration, scenario and benchmark ... 119,750 CAD Why Join Dialpad * Work at the center of the AI transformation in business ...

Dialpad

Applied Scientist

Vancouver, BC ยท On-site +1

... Dialpad, you'll be an integral part of our AI team, conducting R&D to power the next generation of ... the business communications domain. We have several research themes, including developing multi ...

Dialpad

Sr. SDET

Kitchener, ON ยท On-site

About the team Dialpad's Contact Center QA team owns the quality of the AI-driven services behind ... Define the KPIs that matter and communicate results across teams and business stakeholders

Dialpad

AI Transformation Architect

Tempe, AZ

$60.25 - $79.50/hr

... development. * AI Envisioning: Navigate complex enterprise infrastructure (cloud, on-prem, data ... Why Join Dialpad * Work at the center of the AI transformation in business communications * Build ...

New

Dialpad

Applied Scientist

Kitchener, ON ยท On-site +1

... Dialpad, you'll be an integral part of our AI team, conducting R&D to power the next generation of ... the business communications domain. We have several research themes, including developing multi ...

Dialpad

Staff Software Engineer

Vancouver, BC

Experience with highly agile and iterative development processes. * Experience mentoring engineers ... 252,000 CAD Why Join Dialpad * Work at the center of the AI transformation in business ...

Dialpad

Partner Marketing Coordinator

Austin, TX

$42K - $58K/yr

Support the development and execution of partner marketing programs that drive regional channel ... Why Join Dialpad * Work at the center of the AI transformation in business communications * Build ...

Dialpad

AI Evaluation Engineer

Vancouver, BC

A key focus will be co-owning LLM-judge metric development and calibration, scenario and benchmark ... 132,750 CAD Why Join Dialpad * Work at the center of the AI transformation in business ...

previous pagenext page

Showing results 21-40

All JobsDialpad JobsDialpad Business Development Representative Jobs

Dialpad Jobs Information

What other companies are hiring for Business Development Representative jobs?
What are the most popular jobs at Dialpad?
What are the most popular categories at Dialpad?
Infographic showing various Business Development Representative job openings at Dialpad in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

Revenue Operations Manager, Downmarket

Dialpad

Austin, TX

Full-time

Re-posted 15 days ago

Job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn't just a feature; it's how our teams do their best work every day. We put powerful AI tools in every employee's hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we've built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
The Revenue Operations Manager– Downmarket and Sales Development drives scale and efficiency across high-volume Commercial and Small Business sales motions. This role focuses on velocity, conversion optimization, and forecasting discipline in shorter-cycle environments.

This is a revenue execution role — not reporting support and not an embedded business partner.

This position reports to our Director of Business Operations and is hybrid, based in either our Austin or Tempe office.

What you'll do

  • Define and enforce opportunity stage entry and exit criteria.
  • Establish deal inspection frameworks by segment and deal size.
  • Identify and eliminate:
    • Poorly qualified pipeline.
    • Stalled or aging deals.
    • Inflated close dates and optimistic forecasts.
  • Create clear standards for when deals advance, reset, or exit the pipeline.
  • Own forecast methodology and call discipline across segments.
  • Standardize forecast categories (Commit, Best Case, Pipeline, etc.).
  • Lead or co-lead weekly forecast calls with Sales leadership.
  • Track and surface forecast bias, slippage patterns, and risk signals.
  • Improve forecast accuracy, confidence, and consistency over time.
  • Design and run pipeline councils by segment.
  • Ensure pipeline reviews are:
    • Forward-looking.
    • Decision-oriented.
    • Action-driven.
  • Equip Sales leaders with consistent inspection views that drive accountability.
  • Make pipeline hygiene a management habit, not a Rev Ops cleanup task.
  • Partner closely with:
    • Revenue Intelligence & Analytics.
    • Systems and Data teams.
  • Translate execution issues into:
    • Process improvements.
    • System enforcement.
    • Clear operating guidance.
  • Provide structured feedback into GTM strategy and planning.
  • Define and own the core pipeline and forecast KPIs.
  • Hold the organization accountable to:
    • Stage-to-stage conversion.
    • Deal aging.
    • Forecast accuracy.
  • Ensure leaders understand why deals slip — not just that they did.

Skills you'll bring

  • 7–10 years of total professional experience.
  • 4–6+ years in Sales Operations, Revenue Operations, or GTM Strategy.
  • Experience supporting Direct Sales Teams and/or Channel organizations.
  • SaaS experience strongly preferred.
  • Strong analytical mindset with the ability to turn data into decisions.
  • Comfortable working with ambiguity and building structure where none exists.
  • Excellent executive communication — written, verbal, and storytelling.
  • Ability to influence senior stakeholders without formal authority.
  • High ownership mentality: you see problems and fix them.
  • Detail-oriented but able to zoom out to the bigger picture.
  • Strong experience with Salesforce, Tableau, Outreach, Clay, Scratchpad, and ZoomInfo.
  • Familiarity working alongside tools like Anaplan, routing platforms (Leandata), or forecasting tools (Clari).
  • Ability to partner effectively with Business systems and analytics teams.

Why Join Dialpad

  • Work at the center of the AI transformation in business communications
  • Build and ship agentic AI products that are redefining how companies operate
  • Join a team where AI amplifies every employee's impact
  • Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.