Databricks
Databricks

62 Databricks Customer Success Manager Jobs Hiring Near You

Sr. Solutions Engineer

Columbus, OH · On-site

$53.25 - $68.75/hr

... the success of Databricks' products through technical leadership and value selling ... help guide your customers on a transformational journey, helping them to evaluate and adopt ...

Sr. Solutions Engineer - Hunter Team

Columbus, OH · On-site

$53.25 - $68.75/hr

... clients as the main technical voice for Databricks. • You lead your customers on a ... Required : • Proficiency at establishing virtual teams, and leading them to ultimate success ...

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

Customer Success Manager , : , ' , B2B-. ': * B2B . * . * . * , . * support, product tech . * . * . : * 1+ Customer Success Manager, Technical/Product Support specialist , QA, Project/Product Manager ...

The Customer Success Manager is responsible for supporting the client's adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solution. The Customer Success Manager is ...

About the job Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute ...

Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...

Customer Success Manager

Toronto, ON · Remote

CA$50 - CA$60/hr

Toronto/Remote Customer Success Manager About the Role Our Client is seeking a highly skilled Enterprise Customer Success Manager to lead and champion their relationships with key strategic retail ...

Customer Success Manager

Toronto, ON · Remote

CA$50 - CA$60/hr

Toronto/Remote Customer Success Manager About the Role Our Client is seeking a highly skilled Enterprise Customer Success Manager to lead and champion their relationships with key strategic retail ...

Customer Success Manager We're looking for a Customer Success Manager who will own the entire post-onboarding customer lifecycle, building strong relationships to drive adoption, retention, and ...

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

As the Customer Success Manager , you will play a critical role within the ChargeAfter Customer Success team, focused on maximizing customer value by driving adoption, performance, and long-term ...

As the Customer Success Manager , you will play a critical role within the ChargeAfter Customer Success team, focused on maximizing customer value by driving adoption, performance, and long-term ...

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Databricks Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is it like to work at Databricks?

Databricks is known for its collaborative and innovative culture, prioritizing teamwork, open communication, and continuous learning. The company's structure is designed to foster a sense of community, with cross-functional teams working together to drive product development and customer success, often in an open and modern office environment. Working at Databricks may appeal to candidates who are passionate about data and AI, as the company offers opportunities to work on cutting-edge projects, collaborate with industry experts, and contribute to the growth of a rapidly expanding field.
Infographic showing various Customer Success Manager job openings at Databricks in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Remote job distribution.
Sr. Solutions Engineer

Sr. Solutions Engineer

Databricks

Columbus, OH • On-site

$53.25 - $68.75/hr

Full-time

Posted 5 days ago


Job description

Job Summary:
Databricks is the data and AI company, and they are seeking a Sr. Solutions Engineer to help large enterprises become more data-driven. The role involves defining and directing the technical strategy for key accounts, maximizing the success of Databricks' products through technical leadership and value selling.
Responsibilities:
• You work with multiple clients as the main technical voice for Databricks.
• You help guide your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy.
• You implement the technical strategy in the account, in close understanding of the strategy.
• You build a movement of technical champions within the account.
• You align technical strategies around Databricks solutions.
• You work with your sales team and technical peers to drive business outcomes for our clients.
Qualifications:
Required:
• Proficiency at establishing virtual teams, and leading them to ultimate success within the account.
• Experience working very large (> $1m ARR), global accounts.
• Form relationships with executives and influencers.
• Present a convincing point-of-view to important decision-makers that leads them down a path of success.
• Technical in big data, data science and cloud (Azure, AWS, GCP).
• An ability in data-driven business transformation, and driving change with data.
• Production programming experience in Python, R, Scala or Java.
Preferred:
• Nice to have: Databricks, Snowflake, AWS, Azure, or GCP Certification.
Company:
Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture. Founded in 2013, the company is headquartered in San Francisco, USA, with a team of 5001-10000 employees. The company is currently Late Stage.