Databricks
Databricks

60 Databricks Customer Success Manager Jobs Hiring Near You

Sr. Product Manager, Databricks Repos

$129.50K - $170.90K/yr

... customer success teams, and enterprise platform owners. • You will grow end-user engagement with Databricks developer tools working closely with sales and customer success teams. Qualifications

... Databricks. * Build enablement plans for each account, tracking trained users, completion rates, and milestone achievement. * Partner with Customer Success Managers (CSMs), Account Executives (AEs ...

... Databricks. * Build enablement plans for each account, tracking trained users, completion rates, and milestone achievement. * Partner with Customer Success Managers (CSMs), Account Executives (AEs ...

Sr. Product Manager, Databricks Repos

Seattle, WA · Remote

$144K - $190K/yr

... Databricks and defines how users connect their Git providers, manage code changes, track lineage ... architects, customer success teams, and enterprise platform owners. * You will grow end-user ...

Customer Enablement Specialist

Bellevue, WA · On-site

$86.60K - $119.15K/yr

... Databricks. * Build enablement plans for each account, tracking trained users, completion rates, and milestone achievement. * Partner with Customer Success Managers (CSMs), Account Executives (AEs ...

Sr. Product Manager, Databricks Repos

Seattle, WA · On-site

$148.80K - $204.53K/yr

You will grow end-user engagement with Databricks developer tools working closely with sales and customer success teams. What we look for: * 5+ years of experience as a Product Manager working on ...

Customer Enablement Specialist

Bellevue, WA · On-site

$86.60K - $119.15K/yr

... Databricks. * Build enablement plans for each account, tracking trained users, completion rates, and milestone achievement. * Partner with Customer Success Managers (CSMs), Account Executives (AEs ...

As a Big Data Manager in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will ...

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Databricks Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is it like to work at Databricks?

Databricks is known for its collaborative and innovative culture, prioritizing teamwork, open communication, and continuous learning. The company's structure is designed to foster a sense of community, with cross-functional teams working together to drive product development and customer success, often in an open and modern office environment. Working at Databricks may appeal to candidates who are passionate about data and AI, as the company offers opportunities to work on cutting-edge projects, collaborate with industry experts, and contribute to the growth of a rapidly expanding field.
Infographic showing various Customer Success Manager job openings at Databricks in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Remote job distribution.
Sr. Product Manager, Databricks Repos

Sr. Product Manager, Databricks Repos

Databricks

San Francisco, CA • On-site

$149K - $196.80K/yr

Full-time

Posted 23 days ago


Job description

Job Summary:
Databricks is a data and AI company passionate about enabling data teams to solve complex problems. The Sr. Product Manager for Databricks Repos will drive the vision and roadmap for the platform, focusing on improving the developer experience and integrating with various Git providers.
Responsibilities:
• You will design the end to end path to production experience for data and AI teams, from authoring to Git integration to CI and CD.
• You will define how Repos integrates with GitHub, GitLab, and Azure DevOps to support branching, pull requests, reviews, conflict resolution, and deployment workflows.
• You will partner with engineers to build AI assisted code management features such as automated code suggestions, recommended diffs, merge help, and deployment validation.
• You will represent the voice of the customer and translate user feedback into workflow improvements that simplify source control and release management.
• You will improve developer productivity and reliability by aligning Repos with Databricks Workflows, Lakeflow, and deployment surfaces.
• You will help grow adoption of Databricks developer tools by working closely with solutions architects, customer success teams, and enterprise platform owners.
• You will grow end-user engagement with Databricks developer tools working closely with sales and customer success teams.
Qualifications:
Required:
• 5+ years of experience as a Product Manager working on platform products
• Experience building developer-facing products (tools, frameworks, SDKs) with tens or hundreds of thousands of users
• Experience being a hands-on builder, must be comfortable using our own developer-facing products.
• Passion for designing products that simplify user experience of technically complex products.
Company:
Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture. Founded in 2013, the company is headquartered in San Francisco, USA, with a team of 5001-10000 employees. The company is currently Late Stage.