WI · On-site
$85 - $110/hr
As a Customer Success Manager, you will: Key Responsibilities * Own a portfolio of myOneFlow ... Qualifications * 3+ years in an enterprise software customer success role * Excellent analytical ...
60 Greenhouse Software Customer Success Manager Jobs Hiring Near You
WI · On-site
$85 - $110/hr
As a Customer Success Manager, you will: Key Responsibilities * Own a portfolio of myOneFlow ... Qualifications * 3+ years in an enterprise software customer success role * Excellent analytical ...
Customer Success Managers drive an elevated level of customer satisfaction, successful product use ... Manage a group of enterprise software customers, keeping them engaged and using ResMed products ...
Customer Success Managers drive an elevated level of customer satisfaction, successful product use ... Manage a group of enterprise software customers, keeping them engaged and using ResMed products ...
The Senior CSM acts as the voice of the customer within Rocket Software and serves as a mentor to ... Success, Account Management, Customer Experience, Professional Services, Technical Account ...
New
The Senior CSM acts as the voice of the customer within Rocket Software and serves as a mentor to ... Success, Account Management, Customer Experience, Professional Services, Technical Account ...
New
Customer Success Manager
New York, NY · On-site
We believe that listening to our clients is the key to great software - and great software only creates value when clients know how to use it. That's where our Customer Success team comes in.The ...
Customer Success Manager
New York, NY · On-site
We believe that listening to our clients is the key to great software - and great software only creates value when clients know how to use it. That's where our Customer Success team comes in.The ...
Recast Software, located in Minneapolis, MN, empowers organizations to better manage and support ... We are looking for a Customer Success Manager to own the relationships of a wide variety of ...
Recast Software, located in Minneapolis, MN, empowers organizations to better manage and support ... We are looking for a Customer Success Manager to own the relationships of a wide variety of ...
Customer Success Manager
Denver, CO · On-site
$120 - $190/hr
... software platform. Our client partners with leading cancer centers and health systems to improve ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...
Customer Success Manager
Denver, CO · On-site
$120 - $190/hr
... software platform. Our client partners with leading cancer centers and health systems to improve ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...
Customer Success Manager
Calgary, AB · On-site
... customer success playbook ... About Arsenault Arsenault is a full-suite shop management software for the auto repair industry. We ...
Customer Success Manager
Calgary, AB · On-site
... customer success playbook ... About Arsenault Arsenault is a full-suite shop management software for the auto repair industry. We ...
Customer Success Manager
Arlington, TX · On-site
The Customer Success Manager is the primary point of contact for existing customers and responsible ... Our team strives to set a new bar for enterprise software with modern, well-designed, real-time ...
Customer Success Manager
Arlington, TX · On-site
The Customer Success Manager is the primary point of contact for existing customers and responsible ... Our team strives to set a new bar for enterprise software with modern, well-designed, real-time ...
Customer Success Manager
Atlanta, GA · On-site
$70K - $95K/yr
Customer Success Manager - First Customer Success Hire | Software Startup $70,000 - $95,000/year + Bonus Hybrid in Atlanta | Full-time HR Tech | SaaS | Customer Success About the Role Join our fast ...
Quick apply
Customer Success Manager
Atlanta, GA · On-site
$70K - $95K/yr
Customer Success Manager - First Customer Success Hire | Software Startup $70,000 - $95,000/year + Bonus Hybrid in Atlanta | Full-time HR Tech | SaaS | Customer Success About the Role Join our fast ...
Customer Success Manager
North, SC · On-site
The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...
Customer Success Manager
North, SC · On-site
The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...
Customer Success Manager
Kalamazoo, MI · On-site
$80K - $85K/yr
Customer Success Manager , State Implementations Are you passionate about education and data ... a Software as a Service (SaaS) company. You can strategize with internal teams to proactively ...
Customer Success Manager
Kalamazoo, MI · On-site
$80K - $85K/yr
Customer Success Manager , State Implementations Are you passionate about education and data ... a Software as a Service (SaaS) company. You can strategize with internal teams to proactively ...
Customer Success Manager
Edina, MN · On-site
$60 - $70/hr
... evaluation software. Our platform streamlines tryouts, camps, player assessments, and team ... The Customer Success Manager serves as the primary point of contact for customers throughout their ...
New
Customer Success Manager
Edina, MN · On-site
$60 - $70/hr
... evaluation software. Our platform streamlines tryouts, camps, player assessments, and team ... The Customer Success Manager serves as the primary point of contact for customers throughout their ...
New
Customer Success Manager
San Antonio, TX · On-site
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS) company in today's climate. You will be responsible for developing and strengthening relationships ...
Customer Success Manager
San Antonio, TX · On-site
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS) company in today's climate. You will be responsible for developing and strengthening relationships ...
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS) company in today's climate. You will be responsible for developing and strengthening relationships ...
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS) company in today's climate. You will be responsible for developing and strengthening relationships ...
Customer Success Manager
Santa Clara, CA · On-site
$130K - $170K/yr
Job Overview The Customer Success Manager (CS) is responsible for the successful use and adoption of the Selector platform within a customer's environment by providing in-depth product knowledge ...
Customer Success Manager
Santa Clara, CA · On-site
$130K - $170K/yr
Job Overview The Customer Success Manager (CS) is responsible for the successful use and adoption of the Selector platform within a customer's environment by providing in-depth product knowledge ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Technical competence (understanding of software, hardware, networks, etc.) * Detail oriented ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Technical competence (understanding of software, hardware, networks, etc.) * Detail oriented ...
Customer Success Manager
Dallas, TX · On-site
Our solutions include a full suite of premium and software for record retention and recording ... The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey ...
Quick apply
Customer Success Manager
Dallas, TX · On-site
Our solutions include a full suite of premium and software for record retention and recording ... The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey ...
Customer Success Manager
Dallas, TX · On-site +1
Our solutions include a full suite of premium and software for record retention and recording ... The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey ...
Customer Success Manager
Dallas, TX · On-site +1
Our solutions include a full suite of premium and software for record retention and recording ... The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey ...
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Strong technical aptitude and ability to understand software applications, especially those hosted ... As the Customer Success Manager for SaaS solutions, your role will be pivotal in driving customer ...
Strong technical aptitude and ability to understand software applications, especially those hosted ... As the Customer Success Manager for SaaS solutions, your role will be pivotal in driving customer ...
Greenhouse Software Jobs Information
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$85 - $110/hr
Other
Medical, Dental, Vision, Retirement
Posted 17 days ago
Job description
We pride ourselves on our dedication to customer satisfaction and are looking for a passionate Customer Success Manager to join our myOneFlow (https://www.myoneflow.com/) team. This is an on‑site full‑time role in Dallas, TX, and will be responsible for ensuring customer satisfaction, customer retention, and building strong relationships with clients. The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a Customer Success Manager, you will:
Key Responsibilities- Own a portfolio of myOneFlow customers across diverse sectors (Local Government, Education, Cities), ensuring high-level engagement, adoption, and retention
- Drive adoption and expansion by identifying new use cases, additional departments and business units that can utilize myOneFlow by aligning its solutions to value adoption.
- Develop a thorough understanding of the myOneFlow solution to help understand customer needs and solution requirements
- Work closely with the sales team to identify opportunities for cross‑selling.
- Collaborate with the product development team to ensure customer feedback is incorporated into product development.
- Maintain a regular cadence of QBRs and EBRs to communicate outcomes and adoption metrics to influence renewals, upsells, and multi‑year expansion opportunities
- Act as a liaison to understand what makes customers successful and share best practices with other clients and team members. You are the glue between our customers and their success
- Proactively monitor customer health and identify risks before they become escalations.
- Lead complex renewal and expansion opportunities, strategically balancing customer needs with business objectives to drive industry‑leading retention, customer growth, and revenue outcomes.
- Analyze customer data to identify trends and opportunities for improvement.
- Develop and implement strategies to reduce customer churn and increase customer retention.
- Stay up‑to‑date with industry trends and best practices to ensure our software products remain competitive.
- 3+ years in an enterprise software customer success role
- Excellent analytical and problem‑solving skills
- Background with consultative and strategic customer engagement, balancing empathy for the customer with accountability for results
- Proven record of achieving high levels of customer satisfaction and customer retention
- Demonstrated ability to build and maintain strong relationships with clients
- Strong customer service skills and ability to handle customer escalations
- Experience with HubSpot or another CRM software, JIRA, or similar issue tracking systems
- Excellent written and verbal communication skills
- Ability to work independently
- Bachelor’s degree in business administration, Marketing, Communications, or related field
- Experience in the state/local government case management/CRM industry is preferred
- Self‑driven to manage customer success
- Competitive salary & bonuses
- Health, dental, and vision insurance
- 401k
- Opportunities for professional development
- Collaborative and dynamic work environment
If you are passionate about customer success, have a deep understanding of software solutions, and enjoy building strong relationships, we invite you to apply for the Software Customer Success Manager position at Empyra. Join us in shaping the success of our customers and contributing to the growth of our innovative software!