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61 Cloudera Technical Support Engineer Jobs Hiring Near You

Verkada

Technical Support Engineer

San Mateo, CA ยท On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

Medidata Solutions

Technical Support Engineer

Iselin, NJ ยท On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

3ds

Technical Support Engineer

Iselin, NJ ยท On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

Branch Metrics

Technical Support Engineer

As a Technical Support Engineer , you will be the primary technical force behind our customer success, managing incoming requests on our ticketing platform and providing expert assistance to those ...

Insight Global

Technical Support Engineer

Blue Bell, PA ยท On-site

$20 - $25/hr

Technical Support Engineer Duration : 6 month contract Location : Hybrid 3 days per week in Philadelphia, PA OR Exton, PA Desired Skills & Experience * 1-3 years of technical support, operations ...

Fortinet, Inc.

Technical Support Engineer

Ottawa, ON ยท On-site

CA$74K - CA$90K/yr

Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA ยท On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

Blacksmith

Technical Support Engineer

San Francisco, CA ยท On-site

Build out the foundations for Technical Support Engineering best practice, with a view to building out a team in the future. You're a good fit if you * Have experience as an early Technical Support ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA ยท On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...

TensorWave

Technical Support Engineer

Las Vegas, NV ยท On-site

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA ยท On-site

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

OSARO

Technical Support Engineer

San Francisco, CA ยท On-site

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

TensorWave

Technical Support Engineer

Las Vegas, NV ยท On-site

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

Sentry

Technical Support Engineer

Toronto, ON ยท On-site

CA$100K - CA$125K/yr

About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world-developers at elite enterprises building the future of software-and they ...

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Infographic showing various Technical Support Engineer job openings at Cloudera in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 10% Physical, 6% Hybrid, and 84% Remote job distribution.

Technical Support Engineer

Sigma Computing

San Francisco, CA

$90K - $115K/yr

Full-time

Re-posted 29 days ago

Job description

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations.

Minimum Education Requirement

This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone.

What You Will Be Doing
  • You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues.
  • Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance.
  • Collaborate with cross-functional groups - backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product.
  • Participate in quarterly projects and perform periodic on-call duties to improve automation and processes.
Qualifications We Are Looking For
  • 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider.
  • SQL proficiency - strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries.
  • SQL query performance troubleshooting and query plan analysis.
  • Proficient in data modeling concepts.
  • Ability to chart data into logical visualizations.
  • A proven track record of building trust with customers and bringing issues to resolution quickly.
  • Excellent verbal and written communication skills.
  • A strong desire to build scalable processes for issue resolution - documenting common patterns and building tooling for diagnosing issues.
  • Strong collaboration skills and the ability to work with multiple departments to coordinate issue triaging, diagnosis, and resolution.
Highly Desirable Skills & Experience
  • Supporting a cloud service in production.
  • Experience working with Snowflake, Redshift, or BigQuery.
  • Knowledge of GCP or AWS.
  • Startup experience.

Additional Job details

The base salary range for this position is $90k - $115k annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package.

If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. We are enthusiastically looking for people that will help us grow our company and sometimes we are imperfect communicators and can't articulate perfectly what experience is required for a role. We are looking for people that are excited to grow and constantly ask how we can do things better. If you are excited about the opportunity, we encourage you to apply even if you don't satisfy 100% of the job requirements.

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