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53 Cbts Support Engineer Jobs Hiring Near You

CBTS

Senior Engineer

Cincinnati, OH · On-site

$100K - $137K/yr

Support and validate backup, disaster recovery, high-availability, and business continuity ... CBTS is an equal opportunity employer. Employment decisions are made without regard to race, color ...

CBTS

Senior Engineer

Cincinnati, OH · On-site

$110 - $140/hr

About the Role**We're looking for a Senior IT Operations Support Engineer to join our ... CBTS is an equal opportunity employer. Employment decisions are made without regard to race, color ...

CBTS

Account Manager-Strategic Accounts

Support revenue growth by partnering with account and services sales teams throughout the CBTS ... Minimum 10 years of experience in Sales, Sales Engineering, Solution Architecture, Business ...

CBTS

Network Engineer IV

Cincinnati, OH · On-site

CBTS combines deep technical expertise with a full suite of flexible technology solutions ... This role serves as a Tier-3 escalation engineer , supporting complex customer environments across ...

CBTS

Network Architect IV

New York, NY · On-site

$70.75 - $95/hr

... cbts.com. Job Title: Senior Enterprise Network Design Engineer Location: Manhattan, New York (Onsite) Travel: 10-15% to locations throughout NY & NJ Company: Supporting a Fortune 200 Financial ...

CBTS

Pre-Sales Solution Architect

Detroit, MI · On-site

Required Experience 7+ years of pre-sales, solutions engineering, or technical sales experience ... the local CBTS office/market they support. While this position offers remote flexibility ...

CBTS

Pre-Sales Technical Solutions Engineer - Cisco

CBTS serves enterprise and midmarket clients across the United States and Canada, providing flexible technology solutions. They are seeking a Pre-Sales Technical Solutions Engineer - Cisco to support ...

CBTS

Services Sales Executive

Chicago, IL · On-site +1

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada ... Solution Engineers to validate feasibility and supporting detail. * Collaborate with Advisory ...

CBTS

Solution Lead/Solution Director

Columbus, OH · On-site

$123K - $154K/yr

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada ... Lead and align architects, engineers, SMEs, partners, and delivery teams * Drive clarity ...

CBTS

Sr. Engineer - Vulnerability Management

Toronto, OH · On-site

$72K - $96K/yr

We are seeking a highly skilled Sr. Engineer - Vulnerability Management to join our growing ... Support security incidents by evaluating vulnerability impact, exploitability, and contributing to ...

CBTS

Sr. Engineer System administrator

Toronto, OH · On-site

$62K - $82K/yr

Support cloud-based infrastructure across AWS and Microsoft Azure environments. * Automate ... Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications, or ...

CBTS

Pre-Sales Solution Architect

Phoenix, AZ · On-site

$99K - $124K/yr

Support RFP/RFI responses with detailed technical write-ups and bill of materials (BOM). Manage ... Required Experience 7+ years of pre-sales, solutions engineering, or technical sales experience ...

CBTS

Services Sales Executive

Chicago, IL · On-site

Partner with Solution Architects to design scalable, fit-for-purpose solutions and with Solution Engineers to validate feasibility and supporting detail. * Collaborate with Advisory & Strategic ...

CBTS

Security Sales Director

Chicago, IL · On-site

... that support scale and profitability Drive solution strategy across: o SOC / SIEM / SOAR / MDR ... Lead and coordinate solution architects, security engineers, OEM partners, advisory teams, bid ...

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Senior Engineer

CBTS

Cincinnati, OH • On-site

$100K - $137K/yr

Other

Posted 13 days ago

Job description

Sr. Engineer
Employment Type: Full-Time
About the Role
We're looking for a Senior IT Operations Support Engineer to join our Infrastructure team. In this role, you'll be a key player in keeping our business-critical environments stable, reliable, and performing at their best. You'll own complex incident resolution, lead root-cause analysis, and drive continuous improvements that keep our services running smoothly.
If you thrive in fast-paced environments, enjoy solving hard problems, and take pride in operational excellence - this role is for you.
What You'll Do
  • Monitor and manage IT systems, servers, applications, and network performance to ensure high availability and service continuity.
  • Own and resolve complex incidents, service requests, and escalations within SLAs, coordinating across L3, platform, network, and vendor teams.
  • Plan and execute routine maintenance, patching, upgrades, and configuration updates in accordance with change management controls.
  • Support and validate backup, disaster recovery, high-availability, and business continuity processes to minimize operational risk.
  • Lead troubleshooting for recurring or complex issues, perform root-cause analysis, and implement preventive actions.
  • Maintain and continuously improve operational documentation, runbooks, knowledge articles, and configuration records.
  • Identify and drive automation opportunities using scripts and repeatable workflows to reduce manual effort and improve efficiency.
  • Support onboarding of new services into the operations run environment, defining monitoring, escalation, and operational readiness requirements.

What We're Looking For
  • ITIL (Proficient)
  • ServiceNow ITSM (Proficient)
  • Jira (Proficient)
  • Windows & Linux Administration (Proficient)
  • Nice to Have
  • Monitoring tools: SolarWinds, Dynatrace, AppDynamics, OpsRamp, ManageEngine ITOM
  • Scripting: Bash, PowerShell, Python

Key Competencies
  • Strong grasp of ITSM processes - Incident, Change, and Problem Management
  • Monitoring & alerting - advanced proficiency
  • Capacity management - advanced proficiency
  • Systems administration (Windows/Linux) - advanced proficiency
  • Disaster recovery, backup, and high-availability concepts - a plus

Experience & Education
  • Bachelor's degree in Computer Science, Electronics, Telecommunications, Information Technology, or a related engineering field
  • 6-8 years of overall experience; 5+ years in a relevant IT operations or infrastructure role

Why Join Us
You'll work alongside talented infrastructure, cloud, network, and platform engineering teams - tackling real challenges for enterprise clients across North America. We invest in our people and provide the tools, resources, and autonomy to do your best work.
CBTS is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status. All offers are contingent upon successful background verification and compliance with applicable laws and company policies.

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