Belk
Belk

60 Belk Operations Manager Jobs Hiring Near You

This role plans and coordinates credit marketing activities which maximize Belk Credit Sales, Belk ... Advanced analytical skills with the ability to leverage customer, financial, and operational data ...

This role plans and coordinates credit marketing activities which maximize Belk Credit Sales, Belk ... Advanced analytical skills with the ability to leverage customer, financial, and operational data ...

Account Coordinator Cosmetics

Charlotte, NC

$19.50 - $25.50/hr

The Account Coordinator manages and coordinates all retail activities relating to their vendor line ... This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by ...

Account Coordinator Cosmetics

Knoxville, TN

$16.75 - $21.75/hr

The Account Coordinator manages and coordinates all retail activities relating to their vendor line ... This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by ...

Account Coordinator Cosmetics

Knoxville, TN

$19 - $24.75/hr

The Account Coordinator manages and coordinates all retail activities relating to their vendor line ... This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by ...

Account Coordinator Cosmetics

Charlotte, NC

$19.50 - $25.50/hr

The Account Coordinator manages and coordinates all retail activities relating to their vendor line ... This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by ...

Account Coordinator Cosmetics

Charlotte, NC

$19.50 - $25.50/hr

The Account Coordinator manages and coordinates all retail activities relating to their vendor line ... This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by ...

... management, and security of Linux infrastructure across the Belk enterprise. This role is ... Provide Tier 3 support to operations teams at OS level. * Document and transfer knowledge to ...

... management, and security of Linux infrastructure across the Belk enterprise. This role is ... Provide Tier 3 support to operations teams at OS level. * Document and transfer knowledge to ...

... management, and security of Linux infrastructure across the Belk enterprise. This role is ... Provide Tier 3 support to operations teams at OS level. * Document and transfer knowledge to ...

... belk.com * Resolve customer service issues quickly and efficiently * Supports Store Management with coordination of the daily operations of the store including merchandising new product to the floor

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Belk Jobs Information

What is it like to work at Belk?

Belk is a department store company that values community involvement and customer satisfaction, striving to create a welcoming shopping experience for its customers. The company operates with a team-based structure, offering opportunities for employees to work in a fast-paced retail environment with a focus on sales, customer service, and visual merchandising. Working at Belk may appeal to individuals who are passionate about retail, enjoy working in a dynamic team environment, and are committed to delivering exceptional customer service.

What makes Belk an attractive place to work?

Belk is a leading American department store chain with a long history of serving its customers and communities. The company offers a dynamic work environment that values teamwork, innovation, and customer satisfaction, with opportunities for employees to grow professionally and develop new skills. As a retailer with a strong presence in the southeastern United States, Belk provides a platform for employees to make a meaningful impact and contribute to the company's continued success.

Do workers at Belk get paid breaks?

No. Most people don’t get paid breaks.
85% of people say they don’t get paid breaks.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Belk pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.

At Belk, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
72% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Belk?

Most people who work part-time can't get health insurance.
89% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Belk?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 29 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Belk affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Belk?

Most people get paid time off work.
75% of people say they get paid time off.
Based on data from 95 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 19% of people with changing schedules find out their shifts one week or less ahead of time.
  • 63% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Belk worry about hours?

Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Belk workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
72% report that they don’t have enough control over which shifts they work.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Belk workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Belk?

Some people find it hard to get time off.
54% of people report it’s hard to get time off.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Belk managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Belk spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Belk?

Some people find it hard to take sick days.
56% of people report that it’s hard to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Belk job good for students?

Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Belk good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Belk feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Belk get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Belk?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 92 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Belk enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Belk recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Belk?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Belk?

Only some people are given support to advance their career here.
In the last year, 66% of people report not being given support to advance their career here.
Based on data from 87 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Belk’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Belk is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Operations Manager job openings at Belk in the United States as of August 2026, with employment types broken down into 41% Full Time, and 59% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Loyalty Strategy Manager, Hybrid

Belk

Charlotte, NC • Hybrid

Full-time

Posted 7 days ago


Belk rating

5.0

Company rating: 5.0 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

18th of 21 rated department stores


Job description

The Loyalty Strategy Manager is a data-driven strategist who leverages program and business data, customer insights, and marketplace best practices to define and implement the go-forward loyalty benefit and member experience. In this capacity, the role is responsible for driving credit sales and penetration, new account solicitation, Belk Rewards loyalty program and best customer metrics by executing strategic efforts in partnership with our third-party credit card provider. The Loyalty Strategy Manager owns the loyalty strategy roadmap end-to-end, including prioritization and implementation, in partnership with Loyalty Analytics, Technology, and Field teams. This role also defines and oversees implementation of the Loyalty test & learn agenda. This role plans and coordinates credit marketing activities which maximize Belk Credit Sales, Belk Credit penetration and the number of Belk credit accounts solicited; this includes direct mail, in-store events, in-store associate training, activation programs, and maintaining in-store credit knowledge and disciplines.
In this role you would collaborate with Marketing, Finance, Stores, Analytics, Technology, Visual Merchandising, Synchrony, and field leadership to align priorities and deliver business results.

Essential Functions

Loyalty Strategy, Implementation and Promotional Strategy:

  • Own and prioritize the loyalty program roadmap, ensuring successful implementation of strategic initiatives across cross-functional teams and external partners.
  • Partner with Loyalty Analytics to leverage program, customer, and business performance data to identify opportunities that increase credit sales, penetration, loyalty engagement, and customer value.
  • Develop and oversee the loyalty test-and-learn agenda, evaluating new benefits, experiences, and program enhancements to optimize performance.
  • Capture and share industry benchmarks, competitive insights, and marketplace best practices to inform program strategy; understand and analyze the competitive landscape and performance to influence the Belk loyalty program.
  • Collaborate with Technology and business partners to define requirements and implement enhancements that improve member experience, loyalty capabilities, and program effectiveness.
  • Partner with Synchrony and internal stakeholders to create and execute integrated payment, credit, and loyalty marketing strategies, including promotional calendars, direct mail, and special events.
  • Monitor in-store promotional execution, signage, and tender mix for the Belk Rewards Loyalty program and make recommendations as needed to meet strategic credit objectives.

Credit Marketing / Stores:

  • In conjunction with Synchrony and Sales Promotion, develop an overall payments marketing strategy to optimize our sales and customer loyalty resulting in sales growth and customer satisfaction. This includes building the ad calendar, direct mail execution and special events with credit differentials that support overall credit and company growth.
  • Develop and implement strategies using performance and customer data that drive Belk Rewards card acquisition, activation, penetration, total sales and usage across stores and digital channels.
  • Partner with Finance, Synchrony, and analytics teams to develop budgets, evaluate program effectiveness, and optimize marketing investments.
  • Develop programs, communications, and training initiatives that support stores in achieving credit application goals and reinforce the value of loyalty and credit customers.
  • Own field integration and work directly with Division Credit Champions (RVPs) to ensure that credit strategies are implemented including presenting information to divisions, store managers, and associates on how the Belk Rewards card drives incremental sales.

Required for All Jobs

  • Performs other duties as assigned
  • Complies with all policies and standards
  • In-office Hybrid Work Schedule

EDUCATION

  • Bachelors Degree required- preferably marketing or retail related.

WORK EXPERIENCE

  • 1+ years managing a loyalty or credit marketing program, preferred.
  • 3-5 years retail stores or credit marketing experience, required
KNOWLEDGE, SKILLS & ABILITIES
  • Strong familiarity with sfy and credit marketing programs
  • Excellent collaboration, communication, and influencing skills with the ability to build partnerships and effectively engage stakeholders at all levels, both internally and externally
  • Knowledge of marketing planning, promotional strategy, customer communications, and multi-channel campaign execution.
  • Strong project management, organizational, and prioritization skills with the ability to lead multiple initiatives and drive cross-functional execution.
  • Advanced analytical skills with the ability to leverage customer, financial, and operational data to identify opportunities and drive business results.
  • Highly adaptive, manages well in a fast paced environment, and detail oriented.
  • Familliar with Microsoft Office, AI platforms (i.e. Claude), Monday, PageProof, Figma, Jira.

Pay Range

$92,400 to $138,500

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

#LI-SE1

#IND3


What Belk employees say

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About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888