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60 Belk Customer Service Jobs Hiring Near You

Belk

... Belk direction within their store. Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service

Belk

Beauty Flex Associate

Gainesville, FL · On-site

... Belk direction within their store. Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service

Belk

Beauty Flex Associate

Ocala, FL · On-site

... Belk direction within their store. Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service

Belk

Beauty Flex Associate

Ocala, FL · On-site

... Belk direction within their store. Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service

Belk

... Belk direction within their store. Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service

Belk

Beauty Flex Associate

Gainesville, FL · On-site

... Belk direction within their store. Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service

Belk

... Belk direction within their store. Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service

Belk

Beauty Flex Associate

Wilmington, NC · On-site

... Belk direction within their store. Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service

Belk

Beauty Flex Associate

Boone, NC · On-site

... Belk direction within their store. Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service

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Belk Jobs Information

What is it like to work at Belk?

Belk is a department store company that values community involvement and customer satisfaction, striving to create a welcoming shopping experience for its customers. The company operates with a team-based structure, offering opportunities for employees to work in a fast-paced retail environment with a focus on sales, customer service, and visual merchandising. Working at Belk may appeal to individuals who are passionate about retail, enjoy working in a dynamic team environment, and are committed to delivering exceptional customer service.

What makes Belk an attractive place to work?

Belk is a leading American department store chain with a long history of serving its customers and communities. The company offers a dynamic work environment that values teamwork, innovation, and customer satisfaction, with opportunities for employees to grow professionally and develop new skills. As a retailer with a strong presence in the southeastern United States, Belk provides a platform for employees to make a meaningful impact and contribute to the company's continued success.

Do workers at Belk get paid breaks?

No. Most people don’t get paid breaks.
85% of people say they don’t get paid breaks.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Belk pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.

At Belk, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
72% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Belk?

Most people who work part-time can't get health insurance.
89% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Belk?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 29 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Belk affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Belk?

Most people get paid time off work.
75% of people say they get paid time off.
Based on data from 95 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 19% of people with changing schedules find out their shifts one week or less ahead of time.
  • 63% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Belk worry about hours?

Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Belk workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
72% report that they don’t have enough control over which shifts they work.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Belk workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Belk?

Some people find it hard to get time off.
54% of people report it’s hard to get time off.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Belk managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Belk spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Belk?

Some people find it hard to take sick days.
56% of people report that it’s hard to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Belk job good for students?

Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Belk good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Belk feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Belk get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Belk?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 92 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Belk enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Belk recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Belk?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Belk?

Only some people are given support to advance their career here.
In the last year, 66% of people report not being given support to advance their career here.
Based on data from 87 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Belk’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Belk is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Belk?
    What are the most popular jobs at Belk?
    What are the most popular categories at Belk?
    Infographic showing various Customer Service job openings at Belk in the United States as of August 2026, with employment types broken down into 41% Full Time, and 59% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Spring Hill Career Fair!! July 11th & 12th 11AM-3PM

    Belk, Inc. & Belk eCommerce LLC

    Brooksville, FL • On-site

    $12.25 - $13.50/hr

    Other

    Posted 22 hours ago

    Posted today

    Belk rating

    5.0

    Company rating: 5.0 out of 10

    Based on 254 frontline employees who took The Breakroom Quiz

    18th of 21 rated department stores

    Job description

    Belk Sales Associate

    A Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belks merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills.

    Providing Excellent Customer Service
    • Proactively greeting and engaging customers warmly and with a smile.
    • Supporting the store to meet or exceed its customer service goals.
    • Handling each customer transaction in a professional and friendly manner.
    • Thanking each customer by name following a purchase.
    Demonstrating Initiative
    • Offering assistance to the customer proactively and without prompt.
    • Using suggestive selling techniques with all customers.
    • Meeting or exceeding solicitation goal for Belk credit Rewards program.
    • Meeting or exceeding Clienteling goals, where applicable.
    • Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
    Continuous Learning & Innovation
    • Using Mobile Devices to complete a sale (where applicable).
    • Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.
    • Using the Belk App and informing customers about the Belk App to enhance their shopping experience.
    • Using the Belk website to look up merchandise and complete in-store orders for customers
    Focusing on Results
    • Meeting or exceeding personal sales per hour goals.
    • Increasing units sold per transaction by recommending products to customers.
    • Identifying and reducing shrinkage in area.
    • Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
    • Maintaining Belk professional dress standards and appearance.
    • Maintaining floor and stock areas consistent with store standards.
    • Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.
    • Following the ROCC the Dock process.
    • Ensuring timely set-up including signage for promotional events.
    • Following procedures for all systems including counts, markdowns, re-tickets and inventory control.
    • Complying with store policies including, but not limited to those concerning attendance and tardiness.
    • Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.
    • Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.
    Education / Experience Requirements

    Position Contribution Level: Entry Level

    Minimum Education & Experience:

    No education requirement.

    Experience in retail preferred

    Knowledge / Skills Requirements

    Excellent communication skills.

    Ability to use and learn industry technology preferred.

    Physical Requirements

    Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.

    Hand manipulation to remove sensor tags

    Ability to push / pull 100-500 pounds when moving stock carts

    Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

    Disclaimer: For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.

    What Belk employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Belk logo

    About Belk

    Sourced by ZipRecruiter

    What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

    Industry

    Furniture and home furnishings stores

    Company size

    10,000+ Employees

    Headquarters location

    Charlotte, NC, US

    Year founded

    1888

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