You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the DACH. Our CSMs drive post-sale account management and customer ...
60 Autodesk Customer Success Manager Jobs Hiring Near You
You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the DACH. Our CSMs drive post-sale account management and customer ...
Customer Success Manager
Portland, OR · On-site
If so, come join Autodesk Operations Solutions. Our portfolio includes Autodesk Tandem and Tandem ... We are seeking a Customer Success Manager who will be a strategic post-sale partner across the ...
Customer Success Manager
Portland, OR · On-site
If so, come join Autodesk Operations Solutions. Our portfolio includes Autodesk Tandem and Tandem ... We are seeking a Customer Success Manager who will be a strategic post-sale partner across the ...
Customer Success Manager
Portland, OR · On-site
If so, come join Autodesk Operations Solutions. Our portfolio includes Autodesk Tandem and Tandem ... We are seeking a Customer Success Manager who will be a strategic post-sale partner across the ...
Customer Success Manager
Portland, OR · On-site
If so, come join Autodesk Operations Solutions. Our portfolio includes Autodesk Tandem and Tandem ... We are seeking a Customer Success Manager who will be a strategic post-sale partner across the ...
We're dedicated to helping our customers be successful with their Autodesk solutions so that they ... Proficiency in Salesforce or similar CRM systems * Experience with SaaS, cloud-based software, or ...
We're dedicated to helping our customers be successful with their Autodesk solutions so that they ... Proficiency in Salesforce or similar CRM systems * Experience with SaaS, cloud-based software, or ...
Construction Customer Success Manager As Construction Customer Success Managers, we retain and expand Autodesk's construction-portfolio customers. Within Construction Customer Success, we ensure ...
Construction Customer Success Manager As Construction Customer Success Managers, we retain and expand Autodesk's construction-portfolio customers. Within Construction Customer Success, we ensure ...
Position Overview The Business Customer Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk's Business Plan customers. This role owns the post-sale ...
Position Overview The Business Customer Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk's Business Plan customers. This role owns the post-sale ...
Customer Success Manager
Portland, OR · On-site
If so, come join Autodesk Operations Solutions. Our portfolio includes Autodesk Tandem and Tandem ... We are seeking a Customer Success Manager who will be a strategic post-sale partner across the ...
Customer Success Manager
Portland, OR · On-site
If so, come join Autodesk Operations Solutions. Our portfolio includes Autodesk Tandem and Tandem ... We are seeking a Customer Success Manager who will be a strategic post-sale partner across the ...
Business Customer Success Manager
Portland, OR · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Portland, OR · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Novi, MI · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Novi, MI · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Denver, CO · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' business objectives and industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Denver, CO · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' business objectives and industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Denver, CO · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Denver, CO · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Portland, OR · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Portland, OR · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Atlanta, GA · On-site
$72K - $128K/yr
... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ...
Business Customer Success Manager
Atlanta, GA · On-site
$72K - $128K/yr
... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ...
Business Customer Success Manager
Boston, MA · On-site
$72K - $128K/yr
... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ...
Business Customer Success Manager
Boston, MA · On-site
$72K - $128K/yr
... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ...
Business Customer Success Manager
Portland, OR · On-site
$72K - $128K/yr
... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ...
Business Customer Success Manager
Portland, OR · On-site
$72K - $128K/yr
... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ...
Business Customer Success Manager
Denver, CO · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Denver, CO · On-site
$72K - $128K/yr
Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Denver, CO · On-site
$72K - $128K/yr
... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ...
Business Customer Success Manager
Denver, CO · On-site
$72K - $128K/yr
... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ...
Business Customer Success Manager
Novi, MI · On-site
$72K - $128K/yr
... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ...
Business Customer Success Manager
Novi, MI · On-site
$72K - $128K/yr
... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Drive measurable ROI by aligning Autodesk solutions to customers' businessobjectivesand industry ...
$68K - $122K/yr
Job Requisition ID # 26WD100425 Position Overview As Construction Customer Success Managers, we retain and expand Autodesk's construction-portfolio customers. Within Construction Customer Success, we ...
$68K - $122K/yr
Job Requisition ID # 26WD100425 Position Overview As Construction Customer Success Managers, we retain and expand Autodesk's construction-portfolio customers. Within Construction Customer Success, we ...
Autodesk Jobs Information
What is it like to work at Autodesk?
Autodesk is a company that values innovation, creativity, and collaboration, fostering a culture that encourages employees to think outside the box and push the boundaries of technology.
The company has a diverse range of teams, including software developers, designers, and engineers, working together to create cutting-edge products and solutions for industries such as architecture, engineering, and construction. Autodesk's offices often feature open workspaces, collaborative areas, and access to the latest technology, allowing employees to work efficiently and effectively.
Working at Autodesk may appeal to candidates who are passionate about technology, design, and innovation, and who are looking for a dynamic and challenging work environment that offers opportunities for growth and development in a rapidly evolving industry.
The company has a diverse range of teams, including software developers, designers, and engineers, working together to create cutting-edge products and solutions for industries such as architecture, engineering, and construction. Autodesk's offices often feature open workspaces, collaborative areas, and access to the latest technology, allowing employees to work efficiently and effectively.
Working at Autodesk may appeal to candidates who are passionate about technology, design, and innovation, and who are looking for a dynamic and challenging work environment that offers opportunities for growth and development in a rapidly evolving industry.
What makes Autodesk an attractive place to work?
Autodesk is a leading software company that has been at the forefront of the digital transformation of industries such as architecture, engineering, and construction. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and teamwork, with a focus on delivering cutting-edge solutions to its customers. By joining Autodesk, professionals can tap into a wide range of opportunities for growth, learning, and impact, with a company that is shaping the future of design and making technology work for people.
Does Autodesk pay people when they’re sick?
Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to get time off at Autodesk?
Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to take sick days at Autodesk?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
Is it stressful to work at Autodesk?
Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
63% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk enjoy their jobs?
Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk recommend working with their team?
Most people recommend working with their team.
88% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get enough training when they start at Autodesk?
Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get support to advance at Autodesk?
Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and April 2026.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people think Autodesk’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
Do workers feel well informed about how Autodesk is doing?
Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
What other companies are hiring for Customer Success Manager jobs?
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Senior Customer Success Manager (German Speaker)
Remote
Autodesk
• Software Development • 10K+ employees10,000+ employees
Other
Posted 10 days ago
Autodesk rating
9.1
Based on 8 frontline employees who took The Breakroom Quiz
Job description
Customer Success Manager
Do you have a customer-first mindset? Do you thrive in an environment of ongoing change? Are you motivated by developing customers and strengthening our customer success organization? If so, we are looking for someone who can deliver high-quality services and create outstanding experiences that drive customer success in the AECO business.
This is an exciting opportunity to unequivocally influence our customers, and Autodesk's, success.
Position Overview
How can you contribute to our team and our organization?
Real Customer Success comes from the heart. You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the DACH. Our CSMs drive post-sale account management and customer relationship development while providing strategic advisory services and coordinating support to maximize a customer's return on investment in Autodesk solutions. The CSM utilizes a combination of industry knowledge, business strategy expertise, product knowledge and account management experience to help Autodesk's customers innovate more quickly and gain a competitive advantage in the marketplace. We serve a variety of clients in the AECO and MFG industry and experience from working with or in these areas is beneficial.
If you have the best customer management and business consultancy skills around and you are passionate about engaging your customers and expanding their usage of Autodesk solutions AND have impeccable relationship skills to create win/win environments for all parties that you work with – Let's talk!
Responsibilities
- Accelerates adoption of new solutions by helping prioritize projects and support activities that deliver the best ROI within the shortest timeframe
- Establishes measurable criteria for success and assists in building organizational alignment
- Develops and maintains a strategic customer success plan with a select group of named accounts to ensure the successful and broad adoption of Autodesk solutions
- Collaborates with internal subject matter experts to translate customer business/technical challenges into business solutions based on Autodesk products & services, augmented with 3rd-party technology as required
- Becomes established as a trusted advisor and industry thought leader through identifying, creating, and promoting compelling insights related to area of expertise
- Collaborates with the consulting and support services teams from proposal through delivery, including identifying and ensuring delivery and adoption risks are managed
- Creates and coordinates account documentation including reports, proposals, business assessments and recommendations
- Develops and maintains close relationships with key management sponsors and decision makers within a select group of names accounts (from key users to CXO)
- Accountable for post-sale account management and drives account adopt and scale strategy with wider account team members (Sales, Delivery, ISM, PDG)
Minimum Qualifications
- Industry experience form AECO is MANDATORY
- Minimum 3+ years experience in a customer-facing role
- You have worked previously with large/complex Enterprise organizations
- Relevant Bachelor's degree
- Fluent in German and English
Additional skills
- Strong empathy for customers AND passion for revenue and growth
- You want to help and serve our customers: They win, so you win
- You're driven: No one needs to push you to excel; it's just who you are
- Eager to learn, adapt and perfect your work; you seek out help and put it to good use
- Ability to manage influence through persuasion, negotiation, and consensus building
- Deep understanding of value drivers in recurring revenue business models
- Strong financial acumen including analytical and process-oriented mindset
- Enthusiastic and creative leader with the ability to inspire others
- Excellent communication and presentation skills
- Background in post-sale and sales experience preferred
About Autodesk
Sourced by ZipRecruiter
Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.
Industry
Software development
Company size
10,000+ Employees
Headquarters location
San Rafael, CA, US
Year founded
1982