Autodesk Senior Customer Success Manager (CSM) The Autodesk Senior Customer Success Manager (CSM) helps Autodesk's customers with Enterprise Business Agreements drive long-term success by executing ...
60 Autodesk Customer Success Manager Jobs Hiring Near You
Autodesk Senior Customer Success Manager (CSM) The Autodesk Senior Customer Success Manager (CSM) helps Autodesk's customers with Enterprise Business Agreements drive long-term success by executing ...
You will be responsible for ensuring customers successfully onboard Autodesk solutions, drive ... Success Manager based in Australia. In this role, you will manage a portfolio of strategic ...
You will be responsible for ensuring customers successfully onboard Autodesk solutions, drive ... Success Manager based in Australia. In this role, you will manage a portfolio of strategic ...
You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the Nordics. Our CSMs drive post-sale account management and customer ...
You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the Nordics. Our CSMs drive post-sale account management and customer ...
We're dedicated to helping our customers be successful with their Autodesk solutions so that they ... Proficiency in Salesforce or similar CRM systems * Experience with SaaS, cloud-based software, or ...
We're dedicated to helping our customers be successful with their Autodesk solutions so that they ... Proficiency in Salesforce or similar CRM systems * Experience with SaaS, cloud-based software, or ...
Customer Success Manager, Forma
San Antonio, TX · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...
Customer Success Manager, Forma
San Antonio, TX · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...
Customer Success Manager, Forma
Clackamas, OR · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...
Customer Success Manager, Forma
Clackamas, OR · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...
Customer Success Manager, Forma
Lansing, MI · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...
Customer Success Manager, Forma
Lansing, MI · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...
Customer Success Manager, Forma
Littleton, CO · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...
Customer Success Manager, Forma
Littleton, CO · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...
Customer Success Manager, Forma
Portland, OR · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
New
Customer Success Manager, Forma
Portland, OR · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
New
Customer Success Manager, Forma
Atlanta, GA · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
Customer Success Manager, Forma
Atlanta, GA · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
Customer Success Manager, Forma
Denver, CO · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
New
Customer Success Manager, Forma
Denver, CO · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
New
Customer Success Manager, Forma
Michigan, ND · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is astrategic role at scale ...
Customer Success Manager, Forma
Michigan, ND · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is astrategic role at scale ...
Customer Success Manager, Forma
Boston, MA · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
Customer Success Manager, Forma
Boston, MA · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is astrategic role at scale ...
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is astrategic role at scale ...
OR · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is astrategic role at scale ...
Customer Success Manager, Forma
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
New
Customer Success Manager, Forma
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
New
Customer Success Manager, Forma
Plano, TX · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
New
Customer Success Manager, Forma
Plano, TX · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
New
Customer Success Manager, Forma
Novi, MI · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
New
Customer Success Manager, Forma
Novi, MI · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...
New
Customer Success Manager, Forma
Atlanta, GA · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is astrategic role at scale ...
Customer Success Manager, Forma
Atlanta, GA · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is astrategic role at scale ...
Customer Success Manager, Forma
Boston, MA · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is astrategic role at scale ...
Customer Success Manager, Forma
Boston, MA · On-site
$75K - $135K/yr
Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is astrategic role at scale ...
Autodesk Jobs Information
What is it like to work at Autodesk?
Autodesk is a company that values innovation, creativity, and collaboration, fostering a culture that encourages employees to think outside the box and push the boundaries of technology.
The company has a diverse range of teams, including software developers, designers, and engineers, working together to create cutting-edge products and solutions for industries such as architecture, engineering, and construction. Autodesk's offices often feature open workspaces, collaborative areas, and access to the latest technology, allowing employees to work efficiently and effectively.
Working at Autodesk may appeal to candidates who are passionate about technology, design, and innovation, and who are looking for a dynamic and challenging work environment that offers opportunities for growth and development in a rapidly evolving industry.
The company has a diverse range of teams, including software developers, designers, and engineers, working together to create cutting-edge products and solutions for industries such as architecture, engineering, and construction. Autodesk's offices often feature open workspaces, collaborative areas, and access to the latest technology, allowing employees to work efficiently and effectively.
Working at Autodesk may appeal to candidates who are passionate about technology, design, and innovation, and who are looking for a dynamic and challenging work environment that offers opportunities for growth and development in a rapidly evolving industry.
What makes Autodesk an attractive place to work?
Autodesk is a leading software company that has been at the forefront of the digital transformation of industries such as architecture, engineering, and construction. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and teamwork, with a focus on delivering cutting-edge solutions to its customers. By joining Autodesk, professionals can tap into a wide range of opportunities for growth, learning, and impact, with a company that is shaping the future of design and making technology work for people.
Does Autodesk pay people when they’re sick?
Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to get time off at Autodesk?
Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to take sick days at Autodesk?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
Is it stressful to work at Autodesk?
Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
63% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk enjoy their jobs?
Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Autodesk recommend working with their team?
Most people recommend working with their team.
88% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get enough training when they start at Autodesk?
Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get support to advance at Autodesk?
Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and April 2026.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people think Autodesk’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
Do workers feel well informed about how Autodesk is doing?
Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Autodesk?
What are the most popular categories at Autodesk?
Autodesk rating
9.1
Based on 8 frontline employees who took The Breakroom Quiz
26th of 242 rated software companies
Job description
Autodesk Senior Customer Success Manager (CSM)
The Autodesk Senior Customer Success Manager (CSM) helps Autodesk's customers with Enterprise Business Agreements drive long-term success by executing an array of services to accelerate customer business goals and drive adoption. Acting as the single point of contact for Autodesk teams and key customer sponsors within EBA accounts, the CSM drives post-sale account management and customer relationship development while providing strategic advisory services and coordinating support to maximize a customer's return on investment in Autodesk solutions. The CSM utilizes a combination of industry (AECO) knowledge, business strategy expertise, product knowledge and account management experience to help Autodesk's customers innovate more quickly and gain a competitive advantage in the marketplace.
Responsibilities- Conduct collaborative success planning engagements to understand customers' strategic business initiatives and build out a customer success plan
- Mobilize a cross-functional team to execute success plans, make progress against customer's strategic business initiatives, and drive adoption of Autodesk products
- Develop and deliver business reviews for diverse stakeholders, adeptly communicating the progress and tracking value against the success plan
- Proactively identify and mitigate risks to customer sentiment and value delivery, developing contingency plans and escalate critical issues with clear recommendations
- Builds and maintains deep customer relationships
- 5+ years in customer facing roles working with large complex customers
- Ability to operate in a dynamic environment, which means multitasking as priorities evolve
- Collaborates and coordinates across multiple stakeholders
- Program or Project Management skills
- Customer Empathy & Customer Mindset
- Strong communication skills and can articulate complex ideas across diverse audiences
- Ability to influence across teams
- Industry (architecture, engineering, and/or construction) experience
- Curiosity to continually learn
- Background in customer facing roles including account management, customer support, project management, customer success, or sales
- Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment
- Proactive and takes accountability within their book of business
- Ability to adapt to change
- Build rapport and understand diverse perspectives within the account team to foster deep trust and a collaborative environment
- Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive level buy-in
About Autodesk
Sourced by ZipRecruiter
Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.
Industry
Software development
Company size
10,000+ Employees
Headquarters location
San Rafael, CA, US
Year founded
1982