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Altec

41 Altec Service Manager Jobs Hiring Near You

Altec

Service Support Representative

Portland, OR · On-site

$18 - $23/hr

Why Join Altec? The Altec Service Group has service centers and an extensive fleet of mobile ... in inventory management and accuracy. * Conducts Freight debrief per established standards.

Altec

Service Supervisor - Shop

Berlin, NJ · On-site

$80K - $85K/yr

With over 10 major manufacturing facilities, 50+ service centers, and a nationwide network of ... managing shop operations, and fostering a collaborative team culture aligned with Altec's values.

Altec

Creative Manager

Birmingham, AL · On-site

Responsibilities Altec, Inc. is hiring a Creative Manager in Birmingham, AL (Corporate Office ... We are proud to be a leading manufacturer of products and services that connect people to the power ...

Altec

DevOps Engineer

Birmingham, AL · On-site

$49.50 - $67.75/hr

Design, deploy, and manage AWS cloud infrastructure (EC2, S3, RDS, VPC, Lambda, IAM, etc ... Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes ...

Altec

Welder Intern - 1st Shift

Duluth, MN · On-site

$25.03/hr

... service; and that's why you can rely on us to provide you with the stability of a well managed company. Our Company : Altec Inc., founded in 1929, is a privately held company headquartered in ...

Altec

Welder - 2nd Shift (Shift Differential!)

Duluth, MN · On-site

$26.03 - $29.22/hr

... managed company. Our Vision: Altec continues to pursue a singular vision: To be recognized by customers as the preferred supplier of products, services, and solutions in all markets we serve. Our ...

Altec

Applications Engineer

Saint Joseph, MO · On-site

... Service * Interfaces directly with Suppliers for product creation and support. * Interfaces directly with Customers for products in the field. * May manage various sizes of Altec projects and/or act ...

Altec

Technical Sales Associate

Burnsville, NC · On-site

Owning orders and managing the process from quoting, ordering, customer visits, and on to ... Since 1929, Altec has been a company committed to exceptional customer service through teamwork and ...

Altec

Assembler

Daleville, VA · On-site

$22.77/hr

... service; and that's why you can rely on us to provide you with the stability of a well managed company. Our Company: Altec Inc., founded in 1929, is a privately held company headquartered in ...

Altec

Engineer - Manufacturing

Duluth, MN · On-site

... Altec's team-oriented design, manufacture and customer service/support efforts • Operates with ... manage deadlines well • Participate in Continuous Improvement Initiatives Responsibility for ...

Altec

Welder - 3rd Shift (Shift Differential!)

Duluth, MN · On-site

$26.03 - $29.22/hr

... managed company. Our Vision: Altec continues to pursue a singular vision: To be recognized by customers as the preferred supplier of products, services, and solutions in all markets we serve. Our ...

Altec

Collections Specialist

Birmingham, AL · On-site

$17.25 - $23.50/hr

Responsibilities Altec Capital Services , a division of Altec, is hiring a Collections Specialist ... collections manager with coordinating equipment repossession efforts. • Assist collections ...

Altec

Machine Operator - 1st Shift

Duluth, MN · On-site

$23.63 - $25.53/hr

... managed company. Our Vision: Altec continues to pursue a singular vision: To be recognized by customers as the preferred supplier of products, services, and solutions in all markets we serve. Our ...

Altec

Paint Prep - 1st Shift

Duluth, MN · On-site

$22.17 - $23.62/hr

Uses computer system to manage paint specifications * Support APS (Altec Production System ... Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes ...

Altec

Welder Intern - 2nd Shift

Duluth, MN · On-site

$25.03/hr

... service; and that's why you can rely on us to provide you with the stability of a well managed company. Our Company : Altec Inc., founded in 1929, is a privately held company headquartered in ...

Altec

Technical Sales Associate

Daleville, VA · On-site

$60K - $66K/yr

Owning orders and managing the process from quoting, ordering, customer visits, and on to ... Since 1929, Altec has Altec has been a company committed exceptional customer service through ...

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Altec Jobs Information

Do workers at Altec get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Altec pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

At Altec, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Altec affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Altec?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 92% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Altec worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Altec workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Altec workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Altec?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Altec managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Altec spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Altec?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Altec job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at Altec good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Altec feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Altec get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Altec?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Altec enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Altec recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Altec?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Altec?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Altec’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Altec is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Service Manager jobs?

What are the most popular jobs at Altec?

What are the most popular categories at Altec?

Infographic showing various Service Manager job openings at Altec in the United States as of August 2026, with employment types broken down into 5% Internship, 90% Full Time, 1% Part Time, and 4% Nights. Highlights an 100% Physical job distribution.

Service Support Representative

Altec

Portland, OR • On-site

$18 - $23/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 8 days ago

Altec rating

8.2

Company rating: 8.2 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

131st of 490 rated machine equipment manufacturers

Job description

Why Join Altec?
The Altec Service Group has service centers and an extensive fleet of mobile service vehicles and technicians across the United States and Canada.
Altec is a manufacturing company, Made in America. We are building on 98+ years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets. Altec products and services include Aerial Devices, Digger Derricks, Chippers, Cranes, and Specialty Equipment and can be found across the U.S. and in over 100 countries around the world.
This position is located at the Portland, OR Service Center.
PURPOSE OF POSITION:
  • Responsible for providing excellent customer support and satisfaction within the Service Support areas: Administrative, Inventory, Parts and Estimating. Responds to customer inquiries and resolves customer issues. Provides updates to Team Lead for internal teams on customer needs that contribute to the customer satisfaction.

MAJOR RESPONSIBILITIES:
Administrative Service Support
  • Creates accurate and timely repair orders.
  • Confers with customers, supervisors, and vendors to address questions, problems, or requests for service or equipment.
  • Performs specific customer requirements for the opening and closing of Service Requests.
  • Resolves problems with strong analytical and administrative abilities.
  • Effectively represents Team Altec; Communicates any customer needs/requests within Service's scope to the appropriate Altec entity or External customer.

Inventory Service Support
  • Assists Supervisors and Technicians with the scheduling of required inventory actions.
  • Maintains accurate records for dissemination to Accounting, Supervision, and Inventory owners to facilitate continuous improvement in inventory management and accuracy.
  • Conducts Freight debrief per established standards.
  • Creates shipping labels as required for Mobile Service and Centralized shops as directed/required
  • Attends peer to peer training as required to develop and maintain all required skills.

Parts Service Support
  • Conducts Stock parts order entry, form entry as directed per established standards.
  • Researches parts with assistance/oversight of applicably trained peers and/or supervision.
  • Reconciles requests for parts order follow up and escalate as required.
  • Determines correct billing requirements required to fulfill requests accurately and timely are being meet by reading Bill of Materials, Parts Pages and related information.
  • Conducts the P.O. process within established Altec standards and provide accountability as required.
  • All other duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
  • High School Diploma or GED required and
  • Two years of experience in an industry-related field required (i.e. Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job function

Or
  • Bachelor's Degree and
  • One years' experience in industry related field preferred (i.e. Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job function

Also,
  • Hydraulic or mechanical background preferred
  • Must have demonstrated experience of providing high levels of customer support
  • Strong Computer Skills, especially in Microsoft Word and Microsoft Excel
  • Demonstrated Problem Solving Skills
  • Strong attention to detail
  • Solid team player with a collaborative nature
  • Ability to multitask and handle multiple transactions
  • Ability to work effectively in a fast-paced environment
  • Excellent written and verbal communication

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted
Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork
Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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