Technical Support Analyst
$52K - $62K/yr
Technical Support Analyst (On-Site) Location: On-Site, Phoenix, Arizona (near i17 & Peoria) Shift Hours (Subject to Change): 6AM-3PM (1-hour lunch). + On-Call Rotation Requirement Position Overview:

$52K - $62K/yr
Technical Support Analyst (On-Site) Location: On-Site, Phoenix, Arizona (near i17 & Peoria) Shift Hours (Subject to Change): 6AM-3PM (1-hour lunch). + On-Call Rotation Requirement Position Overview:
$52K - $62K/yr
Technical Support Analyst (On-Site) Location: On-Site, Phoenix, Arizona (near i17 & Peoria) Shift Hours (Subject to Change): 6AM-3PM (1-hour lunch). + On-Call Rotation Requirement Position Overview:
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
Richmond, VA · On-site
Technical Support Analyst Location : Richmond, VA - Hybrid ABOUT THE ROLE The SCC seeks an experienced Technical Support Analyst to answer phones and emails that come into the Helpdesk. This ...
Richmond, VA · On-site
Technical Support Analyst Location : Richmond, VA - Hybrid ABOUT THE ROLE The SCC seeks an experienced Technical Support Analyst to answer phones and emails that come into the Helpdesk. This ...
Jacksonville, FL · On-site
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
Jacksonville, FL · On-site
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
Quick apply
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
Richmond, VA · On-site
Title: Technical Support Analyst Location: Richmond, VA - Onsite (5 Days a Week) Duration: 3+ Months Interview: Web Cam and In-person Note: The role is funded for 400 hours. There is a strong ...
Richmond, VA · On-site
Title: Technical Support Analyst Location: Richmond, VA - Onsite (5 Days a Week) Duration: 3+ Months Interview: Web Cam and In-person Note: The role is funded for 400 hours. There is a strong ...
New York, NY · On-site
Technical Support Analyst Type of Hire: Full Time Education Desired: High School degree with 1-2 years of experience in a related working field Travel: NONE Responsible for providing technical ...
New York, NY · On-site
Technical Support Analyst Type of Hire: Full Time Education Desired: High School degree with 1-2 years of experience in a related working field Travel: NONE Responsible for providing technical ...
Denver, CO · On-site
$60K/yr
We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...
Denver, CO · On-site
$60K/yr
We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...
Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst provides on-site and remote technical support for end-user computing, local infrastructure ...
Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst provides on-site and remote technical support for end-user computing, local infrastructure ...
Vandalia, OH · On-site
Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst provides on-site and remote technical support for end-user computing, local infrastructure ...
Vandalia, OH · On-site
Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst provides on-site and remote technical support for end-user computing, local infrastructure ...
Richmond, VA · On-site
Job Id: 806925 Technical Support Analyst Location: On-site, 102 Governor Street, Richmond, VA 23219 Client: VA VDACS Duration: 12+ Months IN PERSON IVs required - NO EXCEPTIONS ON SITE REQUIREMENT: 5 ...
Richmond, VA · On-site
Job Id: 806925 Technical Support Analyst Location: On-site, 102 Governor Street, Richmond, VA 23219 Client: VA VDACS Duration: 12+ Months IN PERSON IVs required - NO EXCEPTIONS ON SITE REQUIREMENT: 5 ...
Denver, CO · On-site
$60K/yr
We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...
Quick apply
Denver, CO · On-site
$60K/yr
We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...
Technical Support Analyst Location : Richmond, VA (5 days/week) Duration: 3 months Contract with possible extension Interview mode: Both Web Cam and In Person Interview Position Summary: The ...
Technical Support Analyst Location : Richmond, VA (5 days/week) Duration: 3 months Contract with possible extension Interview mode: Both Web Cam and In Person Interview Position Summary: The ...
Los Angeles, CA · On-site +1
Los Angeles, California We are seeking a proactive and experienced Technical Support Analyst to join Pillsbury Winthrop Shaw Pittman LLP's Los Angeles office. This mid-level role is ideal for a ...
Los Angeles, CA · On-site +1
Los Angeles, California We are seeking a proactive and experienced Technical Support Analyst to join Pillsbury Winthrop Shaw Pittman LLP's Los Angeles office. This mid-level role is ideal for a ...
Oakland, CA · On-site
$78K - $95K/yr
Technical Support Analyst Location: Hybrid - Oakland, CA Type: Full-time Compensation: $78,000-$95,000 Opportunity The Technical Support Analyst supports College Track's IT strategy and function by ...
Oakland, CA · On-site
$78K - $95K/yr
Technical Support Analyst Location: Hybrid - Oakland, CA Type: Full-time Compensation: $78,000-$95,000 Opportunity The Technical Support Analyst supports College Track's IT strategy and function by ...
Sioux Falls, SD · On-site
Technical Analyst will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to ...
Quick apply
Sioux Falls, SD · On-site
Technical Analyst will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to ...
Analyze operational problems * Investigate alternative solutions and potential risk * Initiate ... Serve as technical experts providing support to other technicians. * Administer, implement, and ...
Analyze operational problems * Investigate alternative solutions and potential risk * Initiate ... Serve as technical experts providing support to other technicians. * Administer, implement, and ...
Los Angeles, CA · On-site
Los Angeles, California We are seeking a proactive and experienced Technical Support Analyst to join Pillsbury Winthrop Shaw Pittman LLP's Los Angeles office. This mid-level role is ideal for a ...
Los Angeles, CA · On-site
Los Angeles, California We are seeking a proactive and experienced Technical Support Analyst to join Pillsbury Winthrop Shaw Pittman LLP's Los Angeles office. This mid-level role is ideal for a ...
OR · On-site
Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our Client Support Services team. This role is for someone who wants to be at the intersection of client ...
New
Oakland, CA · On-site
$78K - $95K/yr
Technical Support Analyst Location: Hybrid - Oakland, CA Type: Full-time Compensation: $78,000-$95,000 Opportunity The Technical Support Analyst supports College Track's IT strategy and function by ...
Oakland, CA · On-site
$78K - $95K/yr
Technical Support Analyst Location: Hybrid - Oakland, CA Type: Full-time Compensation: $78,000-$95,000 Opportunity The Technical Support Analyst supports College Track's IT strategy and function by ...

$52K - $62K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 10 hours ago
Job Title: Technical Support Analyst (On-Site)Â
Location: On-Site, Phoenix, Arizona (near i17 & Peoria)Â
Shift Hours (Subject to Change): 6AM-3PM (1-hour lunch). + On-Call Rotation RequirementÂ
Position Overview:Â
We are looking for a motivated and detail-oriented Technical Support Analyst to join our IT team. This role is essential in delivering high-quality support for desktop and laptop issues, Windows OS, Apple iOS, JAMF/MDM, and Office 365 administration. The ideal candidate will have foundational technical skills, excellent customer service, and a strong willingness to learn and grow within a collaborative team environment. This role requires a proactive approach to resolving issues and assists in technical projects while maintaining high standards of communication and collaboration. This role will report to the office of the CIO.Â
Key Responsibilities:Â
Technical Support:Â Provide day-to-day support for desktop and laptop troubleshooting, Windows OS, Apple iOS, iPhone and iPad support, and Office 365 administration.Â
End-User Computing: Assist with managing and troubleshooting end-user computing environments, ensuring user satisfaction and efficient problem resolution. This role is often the first person to diagnose and troubleshoot technical issues.Â
Physical Installs: Independently install technology equipment, including cable runs, computers, monitors, display mounts, projectors, tv’s, and other tangential technology-based equipment.Â
On-Call Rotation:Â Participate in an on-call rotation to provide after-hours support for critical issues.Â
Off-Hour Responsiveness:Â Be available for off-hour support as required to address urgent technical problems and system outages.Â
Technical Projects:Â Assist in technical projects, such as system upgrades and deployments, under the guidance of senior staff.Â
Customer Service: Maintain high levels of customer satisfaction. Be service-minded towards others.Â
Coordination & Collaboration: Work closely with other IT team members, departments, 3rd party vendors, and stakeholders to address and resolve technical issues effectively.Â
Documentation: Create and maintain and develop accurate and comprehensive runbook documentation for processes, configurations, and troubleshooting steps.Â
Required Skills & Qualifications:Â
Experience: 1-3 years of experience in a technical support role or similar capacity.  This requirement may be substituted with proven technical proficiency and other customer service experience.Â
Technical Expertise: Basic knowledge of desktop and laptop support, Windows OS, Apple iOS, JAMF/MDM, and Office 365 administration. Must have a willingness to be cross-trained on other tangential enterprise platforms.Â
Active Directory:Â Familiarity with basic Active Directory tasks, such as user account management and password resets.Â
Communication Skills:Â Good verbal and written communication skills with the ability to clearly explain technical issues to users.Â
Problem-Solving:Â Strong problem-solving skills with a keen attention to detail and a methodical approach to troubleshooting.Â
Availability: Must participate in on-call rotation and provide after-hours support as needed. The business often runs 24/7. Published IT Support Hours are 5AM-10PM x7x365. Occasional special projects may be assigned after support hours.Â
Physical Requirements: Must be able to safely lift 50 lbs. independently without assistance. Must be able to sit at a workstation (computer/monitor) for an extended period. Must have reliable transportation and be able to service locations across Arizona (mileage reimbursement program in place). Must be able to crawl under desks, move around in attic spaces, and be physically capable. Must be able to safely use ladders, tools, components, and other specialty equipment for installations and maintenance.Â
Benefits:Â
Health, dental, and vision insurance offeringsÂ
401(k) plan with company matchÂ
Paid time off and holidaysÂ
Company-provided cell phone & service planÂ
Opportunities for professional development, training, and career advancement.Â
Compensation:Â
This position offers an annual salary in the range of $52,000 - $62,000, based on experience and qualifications. Final compensation will be determined based on the candidate's relevant experience, technical proficiency, and demonstrated skills as assessed through the interview process.Â
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Construction
201 - 500 Employees
Phoenix, AZ, US
1942