29 Coupa Software Technical Support Analyst Jobs Hiring Near You

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Lead Revenue Operations Systems & Insights Analyst at Coupa:
We are seeking a highly technical and experienced Lead Revenue Operations Systems & Insights Analyst to join our Revenue Operations team. This role is critical for transforming raw revenue data into actionable insights, leveraging expertise in RevOps data structures (Snowflake, DBT, SQL), AI-driven analytics, and reporting (Tableau). The ideal candidate must have significant experience within a SaaS environment and deep knowledge of RevOps processes and systems. You will bridge the gap between business strategy and data infrastructure, ensuring our RevOps systems-such as Salesforce, Clari, Outreach, Gong and Chorus-are optimized for data quality, reporting, and predictive modeling in Snowflake, DBT and Tableau.
What You'll Do

• Design, build, and maintain robust data structures (data marts and star schemas) specifically for RevOps metrics and performance reporting.
• Serve as the data expert lead for critical RevOps systems including Salesforce, Clari, Outreach, Gong and Chorus, ensuring data extraction is clean, accurate, and optimized for analysis.
• Develop, optimize, and maintain complex SQL queries and data logic using DBT on Snowflake to support RevOps reporting.
• Design, create and manage advanced Tableau dashboards and reports to visualize key revenue performance indicators and support strategic decision-making.
• Apply advanced analytical techniques, including AI/ML concepts, to enhance forecasting, segmentation, and process optimization within the revenue funnel.
• Collaborate closely with Sales, Marketing, Finance, and IT to translate business requirements into technical data solutions.
• Ensure the integrity, reliability, and accuracy of revenue data across all integrated RevOps platforms.
• Document data flows, business logic, and maintain high standards through peer review of data transformation code.
• Troubleshoot data discrepancies and resolve systemic data quality issues within RevOps systems.

What You Will Bring to Coupa

• Minimum of 8 years of professional experience, with significant time spent in a Revenue Operations, Sales Operations, or Business Intelligence role within a SaaS company.
• Deep expertise and working knowledge of key RevOps platforms and their data models, including Salesforce (required), Revenue Intelligence, Clari, Outreach, Gong and/or Chorus.
• Expertise in RevOps data tools, including DBT, Snowflake, and advanced SQL.
• Strong background in structuring and organizing RevOps data (e.g., star schemas, data marts) for business metrics and KPIs.
• Demonstrated proficiency in creating high-impact visualizations and reports using Tableau.
• Proven ability to translate complex revenue strategies and business processes into scalable, reliable data solutions.
• Excellent communication skills, with a proven ability to partner effectively with both technical (Data Engineering/IT) and non-technical (Sales/Marketing) stakeholders.
• Bachelor's degree in a quantitative field (e.g., Finance, Economics, Business Analytics, or Computer Science).

$104,000 - $145,333 a year
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:
Global Well-being Perks (For All Employees Globally)

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location . Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
The estimated pay range for this role is $104,000 - $145,333
The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:
Global Well-Being Perks (For All Employees Globally)

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
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