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Cigna Group
Cigna Group

63 Cigna Technical Support Analyst Jobs Hiring Near You

Bitfocus

Technical Support Analyst

Las Vegas, NV

$39K - $82K/yr

Technical Support Analysts handle a high volume of diverse and often challenging tasks, requiring a combination of technical expertise and emotional intelligence delivering effective and empathetic ...

Arcadis

Technical Support Analyst

Vancouver, BC · On-site

Arcadis is hiring a Technical Support Analyst who is responsible for providing high-quality technical support to customers using our technologies, products, and solutions. Working with the Service ...

RELX Group plc

Technical Support Analyst

Alpharetta, GA · On-site

$44K - $74K/yr

About the Role The Technical Support Analyst is a customer-facing role focused on providing application expertise and technical support across post-sales engagements. This role serves as a trusted ...

eTeam

Technical Support Analyst

Bloomfield, NJ · On-site

L2 Technical Support Analyst Work site: Scottsdale (Onsite) L2 Support role involves handling advanced technical support issues that require a deeper understanding of systems and software. He will ...

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Cigna Group Jobs Information

What is it like to work at Cigna?

Cigna is a global health insurance company that values diversity, equity, and inclusion, fostering a culture of collaboration and innovation. The company's team structure is designed to promote cross-functional collaboration, with employees working in agile teams to develop and implement solutions that improve healthcare outcomes and customer experiences. Working at Cigna may appeal to individuals who are passionate about making a positive impact on people's lives, as the company offers opportunities to work on meaningful projects and contribute to its mission of improving health, well-being, and peace of mind.

Do workers at Cigna Healthcare get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 95 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Cigna Healthcare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 68 people who took the Breakroom Quiz between December 2025 and June 2026.

At Cigna Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Is the health insurance from Cigna Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 60 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get paid time off at Cigna Healthcare?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between December 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Cigna Healthcare worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Cigna Healthcare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for Cigna Healthcare workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 46 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at Cigna Healthcare?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 62 people who took the Breakroom Quiz between December 2025 and June 2026.

Do Cigna Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

Do jobs at Cigna Healthcare spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Cigna Healthcare?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 65 people who took the Breakroom Quiz between December 2025 and June 2026.

Is a Cigna Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at Cigna Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cigna Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Cigna Healthcare get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 68 people who took the Breakroom Quiz between December 2025 and June 2026.

Is it stressful to work at Cigna Healthcare?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Cigna Healthcare enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 101 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Cigna Healthcare recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get enough training when they start at Cigna Healthcare?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 65 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get support to advance at Cigna Healthcare?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 64 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people think Cigna Healthcare’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 102 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Cigna Healthcare is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 63 people who took the Breakroom Quiz between December 2025 and June 2026.
What other companies are hiring for Technical Support Analyst jobs?
What are the most popular jobs at Cigna?
What are the most popular categories at Cigna?
Technical Support Analyst

Technical Support Analyst

Procom Consultants Group

Dallas, TX

Contractor

Posted 19 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst


On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Dallas, Texas. 


Technical Support Analyst Job Details


We are looking for a Technical Support Analyst to join our team. The right candidate MUST have excellent knowledge and/or hands on experience on networking -- as well as -- outstanding communication skills.


Technical Support Analyst Mandatory Skills


Networking / Troubleshooting Skills


a. Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services.

b. Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues.

c. Expertise to troubleshoot or describe common networking and application protocols.

Example: Ability to describe several computer related issues where the candidate had to perform extensive troubleshooting - describing all steps taken from analysis to fault isolation to resolution.


d. Ability to dissect application issues at the application layer.

Example: Can the candidate diagnose a failing application by means of examining processes and services tied to said application.


e. Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality.


Preferred Requirements:


McAfee's product knowledge is a plus


Communication Skills


a. Understanding and applying Active Listening

b. Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions

c. Ability to teach complex topics


Technical Support Analyst Start Date


ASAP


Technical Support Analyst Assignment Length


6+ Months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

Apply