Procom
Procom

61 Procom Technical Support Analyst Jobs Hiring Near You

Company Description Procom is a leading provider of professional IT services and staffing to ... Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work ...

Technical Support Analyst, New York, NY We have an opening available for a Technical Support Analyst for an opportunity in the New York, NY office. The Technical Support Analyst is a first-level role ...

Technical Support Analyst Location: New York, NY Type: Onsite (5 days onsite per week) Duration: ASAP - 02/11/2028 Rate: $20/hour W2 We are seeking a talented and customer-focused Technical Support ...

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Technical Support Analyst

Ventura, CA · On-site

$25 - $26/hr

IT Support Analyst - Level I | 24x7 Environment Our hospital client is seeking a customer-focused IT Support Analyst (Level I) to provide frontline technical support in a fast-paced healthcare ...

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Technical Support Analyst

Ventura, CA · On-site

$25 - $26/hr

IT Support Analyst - Level I | 24x7 Environment Our hospital client is seeking a customer-focused IT Support Analyst (Level I) to provide frontline technical support in a fast-paced healthcare ...

L2 Technical Support Analyst Work site: Scottsdale (Onsite) L2 Support role involves handling advanced technical support issues that require a deeper understanding of systems and software. He will ...

L2 Technical Support Analyst Work site: Scottsdale (Onsite) L2 Support role involves handling advanced technical support issues that require a deeper understanding of systems and software. He will ...

Technical Support Analyst Location: Forsyth, GA (Hybrid--3 days onsite, 2 days telework after training) Job Type: Contract | Full-Time Start Date: November 24, 2025 End Date: June 30, 2026 Openings ...

Technical Support Analyst records all contacts, troubleshooting steps, and resolutions into the IT service desk management application. Assist Information Technology staff with special projects ...

The Technical Support Analyst at each plant location works to achieve IT operational excellence for manufacturing in support of customer order delivery. The group delivers frontline IT technical ...

Technical Support Analyst

Forsyth, GA · On-site

$33 - $37/hr

Technical Support Analyst Location: : Forsyth, GA 31029 (Hybrid) Duration: Long Term Skills: Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices ...

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Procom Jobs Information

What is it like to work at Procom?

Procom is a professional staffing agency that values flexibility, adaptability, and a customer-centric approach, fostering a dynamic and results-driven work environment.

As a staffing agency, Procom's team structure is designed to support a collaborative and consultative approach, with a focus on building strong relationships with clients and candidates. The company's mission is to provide exceptional service and expertise in matching talent with job opportunities, driving business growth and success.

Working at Procom may appeal to individuals who are passionate about recruitment, enjoy a fast-paced and dynamic work environment, and are motivated by the opportunity to make a positive impact on people's careers and businesses.

What makes Procom an attractive place to work?

Procom is a leading staffing agency with a strong reputation for providing innovative workforce solutions to various industries. The company's workplace is characterized by a collaborative environment that fosters creativity, teamwork, and professional growth, with opportunities for employees to develop their skills and expertise. Joining Procom can provide individuals with a chance to make a meaningful impact in the industry, advance their careers, and be part of a dynamic organization that values employee development and success.

What other companies are hiring for Technical Support Analyst jobs?

Infographic showing various Technical Support Analyst job openings at Procom in the United States as of August 2026, with employment types broken down into 11% Full Time, and 89% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

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Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst


On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Plano, TX.


Technical Support Analyst Job Details


As a Tier-I Support Engineer for Security, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. 


Technical Support Analyst Mandatory Skills


Communication Skills 


Understanding and applying Active Listening 

Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions 

Ability to teach complex topics 

Networking / Troubleshooting Skills


Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services. 

Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues

Expertise to troubleshoot or describe common networking and application protocols

Ability to dissect application issues at the application layer. 

Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality


Preferred Requirements


4 year degree

3 years of experience

McAfee/Intel Security product knowledge is a plus


Technical Support Analyst Start Date


ASAP


Technical Support Analyst Assignment Length


6+ months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.Â