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61 Procom Technical Support Analyst Jobs Hiring Near You

Procom Services

Technical Support Analyst

Plano, TX

Company Description Procom is a leading provider of professional IT services and staffing to ... Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work ...

Next Step Systems

Technical Support Analyst

New York, NY · On-site

Technical Support Analyst, New York, NY We have an opening available for a Technical Support Analyst for an opportunity in the New York, NY office. The Technical Support Analyst is a first-level role ...

KVC Health Systems

Technical Support Analyst

Lexington, KY · On-site

$23 - $26/hr

Technical Support Analyst IIAdvance Your IT Career While Making a Meaningful Impact At KVC, technology powers the services that help children, families, and communities thrive. We're looking for a ...

New

eTeam

Technical Support Analyst

Bloomfield, NJ

L2 Technical Support Analyst Work site: Scottsdale (Onsite) L2 Support role involves handling advanced technical support issues that require a deeper understanding of systems and software. He will ...

eTeam Inc

Technical Support Analyst

Bloomfield, NJ · On-site

L2 Technical Support Analyst Work site: Scottsdale (Onsite) L2 Support role involves handling advanced technical support issues that require a deeper understanding of systems and software. He will ...

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Procom Jobs Information

What is it like to work at Procom?

Procom is a professional staffing agency that values flexibility, adaptability, and a customer-centric approach, fostering a dynamic and results-driven work environment.

As a staffing agency, Procom's team structure is designed to support a collaborative and consultative approach, with a focus on building strong relationships with clients and candidates. The company's mission is to provide exceptional service and expertise in matching talent with job opportunities, driving business growth and success.

Working at Procom may appeal to individuals who are passionate about recruitment, enjoy a fast-paced and dynamic work environment, and are motivated by the opportunity to make a positive impact on people's careers and businesses.
What other companies are hiring for Technical Support Analyst jobs?
What are the most popular jobs at Procom?
Infographic showing various Technical Support Analyst job openings at Procom in the United States as of June 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 67% Physical, and 33% Remote job distribution.

Technical Support Analyst

Procom Services

Plano, TX

Contractor

Posted 13 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:

Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties:

Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst

On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Plano, TX.


Technical Support Analyst Job Details

As a Tier-I Support Engineer, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.


Technical Support Analyst Assignment Length

6+ months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Qualifications

Technical Support Analyst Mandatory Skills

The candidate must have excellent knowledge and/or hands on experience on networking, as well as outstanding communication skills:

Communication Skills:

  • Understanding and applying Active Listening 
  • Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions
  • Ability to teach complex topics

Networking / Troubleshooting Skills:

  • At Least 3 Years of experience
  • Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services. 
  • Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues
  • Expertise to troubleshoot or describe common networking and application protocols
  • Ability to dissect application issues at the application layer
  • Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality

Preferred Requirements: 

  • McAfee/Intel Security product knowledge is a plus
Additional Information

All your information will be kept confidential according to EEO guidelines.

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