Montgomery, AL · On-site
$3.5K/yr
Technical Support - Call Center Description This exciting role as a Technical Support Analyst will be responsible for rendering assistance to customers in solving and diagnosing product service and ...
Montgomery, AL · On-site
$3.5K/yr
Technical Support - Call Center Description This exciting role as a Technical Support Analyst will be responsible for rendering assistance to customers in solving and diagnosing product service and ...
The Technical Support Analyst at each plant location works to achieve IT operational excellence for manufacturing in support of customer order delivery. The group delivers frontline IT technical ...
The Technical Support Analyst at each plant location works to achieve IT operational excellence for manufacturing in support of customer order delivery. The group delivers frontline IT technical ...
Forsyth, GA · On-site
$33 - $37/hr
Technical Support Analyst Location: : Forsyth, GA 31029 (Hybrid) Duration: Long Term Skills: Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices ...
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Forsyth, GA · On-site
$33 - $37/hr
Technical Support Analyst Location: : Forsyth, GA 31029 (Hybrid) Duration: Long Term Skills: Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices ...
Forsyth, GA · On-site
Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with possible extension) * Manage and administer the Google Chrome Management Console for devices and ...
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Forsyth, GA · On-site
Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with possible extension) * Manage and administer the Google Chrome Management Console for devices and ...
The Technical Support Analyst at each plant location works to achieve IT operational excellence for manufacturing in support of customer order delivery. The group delivers frontline IT technical ...
The Technical Support Analyst at each plant location works to achieve IT operational excellence for manufacturing in support of customer order delivery. The group delivers frontline IT technical ...
Technical Support Analyst, first point of contact for technical issues, answering calls and working on Technical Support issues to resolve common problems quickly and efficiently. * Respond to ...
Technical Support Analyst, first point of contact for technical issues, answering calls and working on Technical Support issues to resolve common problems quickly and efficiently. * Respond to ...
$52K - $62K/yr
Technical Support Analyst (On-Site) Location: On-Site, Phoenix, Arizona (near i17 & Peoria) Shift Hours (Subject to Change): 6AM-3PM (1-hour lunch). + On-Call Rotation Requirement Position Overview:
$52K - $62K/yr
Technical Support Analyst (On-Site) Location: On-Site, Phoenix, Arizona (near i17 & Peoria) Shift Hours (Subject to Change): 6AM-3PM (1-hour lunch). + On-Call Rotation Requirement Position Overview:
Technical Support Analyst Location : Richmond, VA - Hybrid ABOUT THE ROLE The SCC seeks an experienced Technical Support Analyst to answer phones and emails that come into the Helpdesk. This ...
Technical Support Analyst Location : Richmond, VA - Hybrid ABOUT THE ROLE The SCC seeks an experienced Technical Support Analyst to answer phones and emails that come into the Helpdesk. This ...
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
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The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish ...
Richmond, VA · On-site
Technical Support Analyst 2 Department: DGS Location: 101 North 14th Street Richmond, Va. 23219 Duration: 06+ Months Top Technical Skills * Helpdesk Support & Ticketing Systems Proficient in ...
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Richmond, VA · On-site
Technical Support Analyst 2 Department: DGS Location: 101 North 14th Street Richmond, Va. 23219 Duration: 06+ Months Top Technical Skills * Helpdesk Support & Ticketing Systems Proficient in ...
Alamosa, CO · On-site
$19.94 - $27.84/hr
The Technical Support Analyst is responsible for providing second level support for technology infrastructure and customer issues and requests. Act as an advocate for the customer ensuring proper ...
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Alamosa, CO · On-site
$19.94 - $27.84/hr
The Technical Support Analyst is responsible for providing second level support for technology infrastructure and customer issues and requests. Act as an advocate for the customer ensuring proper ...
New York, NY · On-site
Technical Support Analyst Type of Hire: Full Time Education Desired: High School degree with 1-2 years of experience in a related working field Travel: NONE Responsible for providing technical ...
New York, NY · On-site
Technical Support Analyst Type of Hire: Full Time Education Desired: High School degree with 1-2 years of experience in a related working field Travel: NONE Responsible for providing technical ...
Vandalia, OH · On-site
Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst provides on-site and remote technical support for end-user computing, local infrastructure ...
Vandalia, OH · On-site
Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst provides on-site and remote technical support for end-user computing, local infrastructure ...
Richmond, VA · On-site
Title: Technical Support Analyst Location: Richmond, VA - Onsite (5 Days a Week) Duration: 3+ Months Interview: Web Cam and In-person Note: The role is funded for 400 hours. There is a strong ...
Richmond, VA · On-site
Title: Technical Support Analyst Location: Richmond, VA - Onsite (5 Days a Week) Duration: 3+ Months Interview: Web Cam and In-person Note: The role is funded for 400 hours. There is a strong ...
$62K - $78K/yr
Technical Support Analyst DEPARTMENT : Information Technology FLSA STATUS : Non-Exempt REPORTS TO : IT Service Delivery Manager SCHEDULE & HOURS: Monday - Friday On-Site (Alternates every other week ...
$62K - $78K/yr
Technical Support Analyst DEPARTMENT : Information Technology FLSA STATUS : Non-Exempt REPORTS TO : IT Service Delivery Manager SCHEDULE & HOURS: Monday - Friday On-Site (Alternates every other week ...
Vandalia, OH · On-site
Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst provides on-site and remote technical support for end-user computing, local infrastructure ...
Vandalia, OH · On-site
Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst provides on-site and remote technical support for end-user computing, local infrastructure ...
Technical Support Analyst Location : Richmond, VA (5 days/week) Duration: 3 months Contract with possible extension Interview mode: Both Web Cam and In Person Interview Position Summary: The ...
Technical Support Analyst Location : Richmond, VA (5 days/week) Duration: 3 months Contract with possible extension Interview mode: Both Web Cam and In Person Interview Position Summary: The ...
OR · On-site +1
Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our Client Support Services team. This role is for someone who wants to be at the intersection of client ...
OR · On-site +1
Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our Client Support Services team. This role is for someone who wants to be at the intersection of client ...
What is it like to work at Procom?
What makes Procom an attractive place to work?
$3.5K/yr
Full-time
Re-posted 8 days ago
Job Description Technical Support - Call Center Description This exciting role as a Technical Support Analyst will be responsible for rendering assistance to customers in solving and diagnosing product service and installation problems for documented and undocumented issues. WHAT YOU'LL DO Have a working knowledge of technical product specifications and water heater fundamentals and be able to communicate this information to the caller. Provide verbal and written technical assistance to customers having product service, installation, repair and general product questions, while recording and follow-up incoming calls on the company database.
Exhibit a basic level of diplomacy in stressful situations while being adaptable to changes and creating goodwill with internal and external customers. Explain and interpret warranties to customers as they apply to products. Utilize system tools to determine water heater cross-references, sizes and types as requested by callers.
Qualifications WHAT YOU NEED High school diploma or general education degree (GED ) Basic Computer Data Entry Skills (Will be Assessed) Ability to read, write, and comprehend technical instructions, short correspondence, and memos Ability to carry out instructions furnished in written, oral, or technical diagram form Must have excellent problem solving skills for technical products or show a strong propensity for solving technical problems Must be able to work weekends, staggered shifts, and holidays HOW TO STAND OUT Field experience servicing either electric or gas appliances--water heaters Customer service related experience in a call center providing technical support Bilingual in French/English or Spanish/English
