ZipRecruiter

Log In

Procom
Procom

61 Procom Technical Support Analyst Jobs Hiring Near You

TestHiring

Technical Support Analyst

Denver, CO · Remote

Role Overview: We're looking for a Remote Technical Support Analyst who loves solving problems and providing exceptional customer experiences. You'll be the first line of technical assistance for our ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...

Apollo ITS

Technical Support Analyst

Richmond, VA · On-site

Technical Support Analyst Location: Richmond, VA Duration: 8+ months (extendable) Interview: Both Phone and In Person Hybrid Schedule * The EHR Application Support Specialist provides Tier 1 support ...

Visa

Technical Support Analyst

Los Angeles, CA · On-site

$94K/yr

The Technical Support Analyst provides advanced production support for a broad portfolio of products and services. This role is responsible for triaging and troubleshooting complex technical issues ...

Apollo ITS

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA Duration: 7+ months (extendable) Interview: Either Web Cam or In Person Hybrid Schedule The Georgia Department of Corrections (GDC) protects the public ...

InterSources

Technical Support Analyst

Forsyth, GA · Hybrid

Job Title: Technical Support Analyst Location: Forsyth, GA 31029 8 Months Contract Position Note: * This position will be located in Forsyth, GA or in Decatur, GA upon request. Travel will be ...

Baptistfirst

The Technical Support Analyst I shall be responsible to provide first-level technical support to end-users. This role will involve troubleshoot hardware, software, and network issues, and to ensure ...

previous pagenext page

Showing results 41-60

All JobsProcom JobsProcom Technical Support Analyst Jobs

Procom Jobs Information

What is it like to work at Procom?

Procom is a professional staffing agency that values flexibility, adaptability, and a customer-centric approach, fostering a dynamic and results-driven work environment.

As a staffing agency, Procom's team structure is designed to support a collaborative and consultative approach, with a focus on building strong relationships with clients and candidates. The company's mission is to provide exceptional service and expertise in matching talent with job opportunities, driving business growth and success.

Working at Procom may appeal to individuals who are passionate about recruitment, enjoy a fast-paced and dynamic work environment, and are motivated by the opportunity to make a positive impact on people's careers and businesses.
What other companies are hiring for Technical Support Analyst jobs?
What are the most popular jobs at Procom?
Infographic showing various Technical Support Analyst job openings at Procom in the United States as of June 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 67% Physical, and 33% Remote job distribution.
Technical Support Analyst

Technical Support Analyst

ACI Infotech

Fort Lauderdale, FL

Other

Posted 24 days ago

Job description

Job Title: Technical Support Analyst

Location: Ft Lauderdale, Hollywood, Miramar area( Hybrid)

12+ months of Contract
Job Summary:
Technical Support Analyst, first point of contact for technical issues, answering calls and working on Technical Support issues to resolve common problems quickly and efficiently.
  • Respond to support tickets from employees experiencing technical difficulties with their hardware, software, or network.
  • Troubleshoot and resolve basic issues, such as resetting passwords, resolving printer connectivity problems, or installing approved software.
  • Escalate more complex problems to higher-level IT staff when a known solution is not readily available.
  • Document and track all support requests and their resolutions in a ticketing system to build an internal knowledge base.
  • Assist with device configuration and setup for new employees.
  • Perform remote and in-person support, which may include assisting staff at the Warehouse with their IT equipment.

--Warehouse activity which involves inventory management for IT equipment and general material handling, picking, packing, and shipping IT equipment to Work at Home Users and tracking deliveries with FedEx Ship Manager software (this specific experience is desired).

The warehouse component of the job involves inventory management for IT equipment and general material handling.

  • Track IT inventory, including laptops, monitors, keyboards, and other peripherals, using an asset management system.
  • Receive new equipment by unloading shipments, verifying contents against purchase orders, and inspecting for any damage.
  • Prepare outgoing shipments of IT hardware, ensuring items are accurately documented, packed, and labeled.
  • Perform cycle counts to verify that physical inventory matches digital records.
  • Use warehouse equipment, such as pallet jacks, to move and store equipment safely.
  • Maintain a clean and organized work environment in both the IT staging area and the main warehouse.

Technical and organizational skills:

  • Basic knowledge of computer hardware, software, and network concepts.
  • Familiarity with inventory or warehouse management systems (WMS) is a plus.
  • Proficiency in common office software (e.g., Microsoft Office Suite).
  • Excellent organizational skills and strong attention to detail for managing inventory accuracy.
  • Physical ability to perform manual labor, including lifting and moving items up to 50 lbs or more.

Interpersonal and communication skills:

  • Strong verbal and written communication skills for assisting and training employees.
  • Good problem-solving abilities to troubleshoot and resolve issues logically.
  • Strong customer service skills to assist users effectively and patiently.
  • The ability to be self-motivated and work productively with little supervision.

ACI (Advanced Computing International) is a Global Technology Services, Products & Solutions Company focused on designing and delivering the next generation applications and digital experiences for businesses and consumers. We specialize in Big Data & Analytics, Digital Transformation, IT Service Management, Cognitive Solutions, Artificial Intelligence, IOT & Future Networks, DevOps, Enterprise Applications & Managed Infrastructure Services & Industry Specific Solutions.

Leveraging the insights gained from working on innovative solutions and disruptive technologies, ACI develops Solutions to enhance business performance, accelerate product & applications time-to-market, harmonize Consumer Experiences and streamline their business operations. ACI works with clients across different business sectors: Financial Services, Healthcare, Manufacturing, Hi-Tech, Media, Utilities, Public sector, Retail, Telecom, E-commerce & Logistics, and Higher Education. ACI s core DNA is built on Innovation and co-existence to build a collaborative ecosystem where companies and consumers win.

Apply