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60 Cigna Technical Support Analyst Jobs Hiring Near You

Cigna

Data Mapping Lead Analyst - EviCore - Remote

This position will ultimately be a technical role - requiring system analysis, technical ... At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your ...

Cigna

Data Science Advisor - Hybrid

Saint Louis, MO · On-site

Create scalable data pipelines and leverage big data technologies to support analytics initiatives ... Ability to communicate complex findings to both technical and non-technical audiences. * Strong ...

Cigna

Data Science Advisor - Hybrid

Austin, TX · On-site +1

Create scalable data pipelines and leverage big data technologies to support analytics initiatives ... Ability to communicate complex findings to both technical and non-technical audiences. * Strong ...

Cigna

Data Science Advisor - Hybrid

Morris Plains, NJ · On-site +1

Create scalable data pipelines and leverage big data technologies to support analytics initiatives ... Ability to communicate complex findings to both technical and non-technical audiences. * Strong ...

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Cigna Jobs Information

What is it like to work at Cigna?

Cigna is a global health insurance company that values diversity, equity, and inclusion, fostering a culture of collaboration and innovation. The company's team structure is designed to promote cross-functional collaboration, with employees working in agile teams to develop and implement solutions that improve healthcare outcomes and customer experiences. Working at Cigna may appeal to individuals who are passionate about making a positive impact on people's lives, as the company offers opportunities to work on meaningful projects and contribute to its mission of improving health, well-being, and peace of mind.

What makes Cigna an attractive place to work?

Cigna is a leading global health insurance and integrated health services company that plays a significant role in shaping the future of healthcare. The company offers a dynamic and inclusive work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on diverse projects and contribute to the development of cutting-edge solutions. As a Cigna employee, you can expect to be part of a global team that values diversity, inclusion, and employee development, with opportunities to advance your career and make a meaningful impact in the healthcare industry.

Do workers at Cigna Healthcare get paid breaks?

Yes. Most people get paid breaks.
87% of people say they get paid breaks.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Cigna Healthcare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.

At Cigna Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Cigna Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 107 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Cigna Healthcare?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 23% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at Cigna Healthcare worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cigna Healthcare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for Cigna Healthcare workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 84 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Cigna Healthcare?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cigna Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Cigna Healthcare spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Cigna Healthcare?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Cigna Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and August 2026.

Is working at Cigna Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cigna Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cigna Healthcare get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Cigna Healthcare?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cigna Healthcare enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 96 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cigna Healthcare recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Cigna Healthcare?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Cigna Healthcare?

Only some people are given support to advance their career here.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 106 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Cigna Healthcare’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 100 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Cigna Healthcare is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 109 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Technical Support Analyst jobs?
What are the most popular jobs at Cigna?
What are the most popular categories at Cigna?
Infographic showing various Technical Support Analyst job openings at Cigna in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 43% Physical, 6% Hybrid, and 51% Remote job distribution.

Business Analytics Lead Analyst - Hybrid

Cigna

Morris Plains, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

23rd of 887 rated healthcare providers

Job description

Join Evernorth as a Business Analytics Lead Analyst and help turn complex data into clear insights that improve product performance, client reporting, and business decisions. In this role, you will support multiple products within the Drug Trend & Formulary department, partnering across Product, Finance, Operations, Account Management, Pharma, Research, Advanced Analytics, and Knowledge Solutions. You will bring curiosity, strong analytic skills, and a growth mindset to build practical reporting and analytic solutions that help teams move faster and make confident decisions.
Responsibilities
  • Develop reports, models, dashboards, and analytic solutions that help teams understand product performance, client impact, and business trends.
  • Support ad hoc analytics for internal and external stakeholders by combining business knowledge, data insights and technical skills in SQL, SAS, and other tools.
  • Query data warehouses, extract claims and product data, and transform complex data into clear reporting for client and business needs.
  • Consult with Product and Account Management partners to clarify requests, frame business questions, and recommend practical analytic approaches.
  • Collaborate across departments to align stakeholders, support project handoffs, and provide subject matter expertise for initiatives.
  • Manage multiple priorities, negotiate timelines, and deliver work within agreed service levels and project deadlines.
  • Communicate findings, risks, next steps, and outcomes in a clear, concise way that supports open dialogue and shared decision-making.

Qualifications
Required Qualifications
  • At least 1 year of experience in business analytics, reporting, data analysis, or a related function.
  • Experience writing queries and working with relational databases, data warehouses, or claims data.
  • Working knowledge of SQL and/or SAS for data extraction, manipulation, and reporting.
  • Strong analytical, problem-solving, communication, and prioritization skills.
  • Ability to manage multiple requests, meet deadlines, and adjust priorities in a fast-paced environment.
  • Customer-focused mindset with the ability to translate data into useful insights for business partners.

Preferred Qualifications
  • Bachelor's degree in Business, Analytics, Finance, Computer Science, Healthcare, or a related field.
  • Experience with SQL, Tableau, Microsoft Office, Alteryx, Python, or similar reporting and automation tools.
  • Experience supporting product development, client reporting, product performance, or healthcare analytics.
  • Familiarity with pharmacy, formulary, supply chain, or healthcare claims data.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 79,000 - 131,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

What Cigna Healthcare employees say

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

Social media

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