Highway Operations Internship Summer 2026

Highway Operations Internship Summer 2026

Commonwealth of Massachusetts

Worcester, MA • On-site

$15.25 - $20/hr

Full-time

Posted 11 days ago


Job description

Position Summary

The Massachusetts Department of Transportation's Highway Operations Summer Internship program is for students enrolled full time in an undergraduate degree program for the Fall of 2026. It provides interns with hands-on experience in Highway Operations across the Commonwealth.

As an Operations intern, you will gain real world experience in the front-line operations work that will have a lasting influence on transportation in Massachusetts.  These internships also provide an opportunity to network with professionals across the state.     

The Operations Summer Internship Program typically runs approximately 12 weeks from June through August. The standard work week is full-time Monday through Friday.   Locations and start times will vary depending upon placement.  Some positions are referred to as hybrid and will include working remotely as well as reporting to the office each week.

Operations programs accepting 2026 Summer Interns:

District One Operations (1 Vacancy)
Location: 270 Main Street, Lenox, MA  01201  (in-person)
Schedule: Monday - Friday
Duties and Responsibilities

  • Work with the engineering staff within maintenance section. 
  • Preparing sketch sheets, scopes of work, and prepare necessary paperwork.
  • Assist as needed the District Environmental Engineer when needed.
  • Conduct site visits for on ongoing work.
     

District Two Operations (1 Vacancy)
Location:  811 North King Street, Northampton. MA (in-person)
Schedule: Monday - Friday 
Duties and responsibilities will include but not limited to

  • Assist with organization of collective bargaining agreements.
  • Substantial scanning, saving, and organization of paper files and invoices.
  • Cataloging District records according to MGL Records Retention policies.
  • Miscellaneous office work as needed.

Preferred Qualifications

  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or similar software.
  • Strong attention to detail.
  • Strong written and verbal communication skills.
  • Able to work independently or in a group setting as needed.

District Three Operations (2 Vacancies)
Location: 499 Plantation Parkway, Worcester, MA  01605  (in-person)
Schedule: Monday - Friday 

The District 3 Operations intern will assist District 3 Administration/District Highway Director (DHD) and Deputy DHD as required. 

Duties and Responsibilities

  • Assisting with incoming correspondence and sending general responses to politicians/constituents and the public, organizing physical documents for digitalization on Sharepoint, assisting with Operations meetings, taking notes, organizing schedules for Operations. 
  • Assist with incoming correspondence and communications.
  • Sending out general responses to politicians/constituents and the public.
  •  Organizing physical documents for digitalization on Sharepoint.
  • Assist with Operations meetings, taking noties, organizing schedules.
  • Other related duties as assigned.
     

District Five Operations (1 Vacancies)  

Location: 10 Fruit Street, Bridgewater, MA   (in-person)
Schedule: Monday - Friday 

Supporting the District 5 garage staff and District Fleet Coordinator, the Operations intern will perform the following duties
 

  • Assist the District Fleet Coordinator with the electronic tracking and reporting of District Repairs and Maintenance.
  • Assist with vehicle transport.
  • Assist in training non-technical field personnel on various computer applications and data entry.
  • Inspect various equipment pieces.
  • Maintain reports and inventories of District Equipment.
  • Assist with the reconciliation of invoices for parts and equipment purchased.
  • Assist in the oversight of work performance by contracted vendors. 
     

About MassDOT

The 4,000 employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's inclusive culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT's divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.  

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered. 

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

  • For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.
  • For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
  • For a disabilityrelated reasonable accommodation or alternative application method, call ADA Coordinator, Lucy Bayard, at 857-274-1935.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role. 



Frequently asked questions

Q: What skills or qualities help someone succeed as a Operations Intern?

A: To succeed as an Operations Intern, key technical skills include proficiency in data analysis and visualization tools such as Excel, Tableau, or Power BI, as well as experience with project management software like Asana or Trello. Soft skills like strong communication, problem-solving, and time management abilities are also crucial, as they enable interns to effectively collaborate with teams, identify and resolve operational issues, and prioritize tasks efficiently. By possessing these technical and soft skills, Operations Interns can effectively support business operations, gain valuable experience, and develop a strong foundation for future career growth in operations or management roles.

Q: What is the career path for a Operations Intern?

A: A typical career progression for an Operations Intern involves transitioning from entry-level roles such as Operations Coordinator or Assistant to mid-level positions like Operations Manager or Supply Chain Analyst, where they oversee daily operations, manage logistics, and analyze data to optimize efficiency. As they gain experience, they can move into senior roles like Operations Director or Head of Supply Chain, where they develop and implement strategic plans, lead cross-functional teams, and drive business growth. Throughout their career, Operations Interns can develop skills in project management, data analysis, communication, and problem-solving, which can lead to opportunities in various industries, including finance, manufacturing, healthcare, and more.



Commonwealth of Massachusetts job posting for a Highway Operations Internship Summer 2026 in Worcester, MA with a salary of $15 to $20 Hourly with a map of Worcester location.