Guest Room Inspector

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


PENN Entertainment rating

6.5

Company rating: 6.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

21st of 47 rated entertainment


Job description

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.


What does River City Casino & Hotel have to offer? 

  • Day 1 medical, dental, & vision benefits!
  • Uber benefit for nearby metro stops.
  • Recognition programs with cash rewards, gift cards, & more.
  • Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

As a Guest Room Inspector, you will:

Pay: $18.00 per hour | Shift: 9:30 am - 6:00 pm 

  • Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
  • Maintains and cleans all equipment used throughout the course of a shift, as directed.
  • Maintains proper documentation of all duties accomplished during a working shift, as directed.
  • Reports all safety hazards or maintenance deficiencies for proper handling.
  • Abides by all security measures.
  • Greets all guests throughout shift with the proper salutation and pleasant expression.
  • Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
  • Performs all duties in a quiet and orderly manner.
  • Assists the House Person with department projects, as needed.
  • Maintains strict confidentiality in all company matters.

  • Applicant must be at least 18 years of age or older. 
  • Six (6) months of previous cleaning experience preferred.
  • Willingness to learn and follow direction.
  • Ability to clean as directed at an acceptable performance rate.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
  • Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a Guest Room Attendant required.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer


$18.00 per hour

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Guest Room Inspector?

A: To succeed as a Guest Room Inspector, key technical skills include knowledge of hospitality industry standards, attention to detail, and proficiency in inspecting and reporting on room conditions. Soft skills such as excellent communication, problem-solving, and analytical abilities are also crucial, as they enable inspectors to effectively identify and document issues, collaborate with housekeeping and maintenance teams, and provide actionable feedback to improve guest experiences. By combining these technical and soft skills, Guest Room Inspectors can effectively identify areas for improvement, drive operational efficiency, and contribute to the overall success of the hotel or accommodation.

Q: What is the career path for a Guest Room Inspector?

A: A Guest Room Inspector's typical career progression involves starting as a Room Inspector or Quality Control Inspector, where they ensure rooms meet quality standards, then advancing to a Lead Inspector or Quality Assurance Manager, overseeing room inspections and implementing quality control processes. As they gain experience, they can develop skills in areas like hospitality operations, customer service, and data analysis, which can lead to senior roles such as Assistant Director of Quality or Director of Quality Assurance. Long-term, Guest Room Inspectors may pursue careers in hotel management, operations, or customer experience roles, leveraging their attention to detail and quality control expertise to drive business success.



PENN Entertainment, Inc. job posting for a Guest Room Inspector in Saint Louis, MO with a salary of $18 Hourly and benefits including Medical, Vision, Dental, PTO, and Retirement with a map of Saint Louis location.