About Oakton Community College
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
1,001 - 5,000 Employees
Headquarters location
Des Plaines, IL, US
Year founded
1969
$14.75 - $18.50/hr
Full-time
Posted 7 days ago
Job description
Overview:
The Student Life and Campus Inclusion Student Employee will provide customer service and administrative support to students, employees, and visitors requesting assistance and/or additional guidance. Students in this role will be trained on administrative tasks, customer service, and resources at Oakton Community College. A typical day will include staffing the front desk, answering phone calls and emails, assisting student clubs, providing event support, answering questions/directing students and visitors to the right place or completing a special project detailed by the supervisor or staff.
Campus Location:
Des Plaines
Length of Employment: May 2026- May 2027
Can a student do homework on this position? Sometimes
Hours available: Monday & Wednesday: 1:00 pm- 5:00 pm
Tuesday & Thursday: 9:00 am- 1:00 pm
Schedule flexibility: Schedule is flexible, but consistency is preferred
Tasks, Duties and Responsibilities and Learning Outcomes:
- Complete onboarding/training with supervisor and Student Life and Campus Inclusion (SLCI) staff, and assist with onboarding of new student employees within SLCI. (CD, PF, TW)
- Conduct general office duties in the Student Center and Center for Campus Inclusion and Diversity (CCID), such as opening/closing office areas, answering phone calls, checking emails, and wiping down tables, as well as providing office support to SLCI and CCID with filing, scanning, copying, cash handling, posting flyers, organizing office materials, completing Caring Closet orders, etc. (PF, TC)
- Assist with events and activities within SLCI including gathering supplies, staffing, setup/takedown, promotion tables to encourage attendance, distributing information, registering attendees, etc. (CD, PF, EI, TW)
- Maintain confidentiality and secure handling of SLCI paperwork containing personal and academic information including Student life Interest Forms, Caring Closet Forms, data entry, etc (CT, PF)
- Greet students, faculty, staff and community members with professionalism, and educate them on the missing and purpose of the SLCI, and refer them to the proper offices/departments and resources based on their individual needs. (CM, EI)
- Communicate with supervisor and/or SLCI staff regarding any positive and/or challenging experiences that arise to reflect on strengths, steps for improvement, and discussing next steps toward a solution. (CD, CM, CT)
- Assist in creating monthly bulletin boards, signs directing students to events, event flyers, social media posts, updating the CCID chalkboard, etc. (TC)
- Provide additional office support to the OAED, CCID, and SLCI as needed (i.e. mailings, shredding, copying, etc) (PF, TW)
- Practice time management and critical thinking skills to complete tasks given by the supervisor and/or SLCI staff. (PF, TC)
Student Employment Learning Outcomes Defined:
The National Association of Colleges and Employers (NACE) has identified 8 career readiness competencies that broadly prepare college students for a successful transition into the workplace. Listed in alphabetical order, the include:
1. Career and Self- Development (CD)
2. Communication (CM)
3. Critical Thinking (CT)
4. Equity and Inclusion (EI)
5. Leadership (LD)
6. Professionalism (PF)
7. Teamwork (TW)
8. Technology (TC)
For more information about the NACE Career Readiness Competencies, please visit:
www.naceweb.org/career-readiness/competencies/career-readiness-defined/.
Candidate Qualifications (Knowledge, Skills, and Other abilities):
- Must be currently enrolled at Oakton College in at least six credit hours during the Fall and Spring semesters. Employment over the summer is allowed for students taking at least 1 credit class during the summer, or students continuing registration into the following Fall semester.
- Can show proof of eligibility to work in the United States.
- At time of hire a minimum GPA of 2.0 or first semester enrolled at Oakton.
- Able to sit or stand for extended period of time.
- Demonstrates reliability and responsibility.
- Outgoing, flexible, organized, creative, respectful, and punctual.
- Good communication and organizational skills.
- Proficiency and experience using Microsoft Office and Google Suite.
- Demonstrated ability to work independently.
- Familiarity with social media platforms (i.e. Facebook, Instagram, Twitter, Linktree, etc.)
- Some evening hours.
Application Process:
All interested applicants should complete an online application and provide a resume.
Please contact Gabrielle O'Connor at goconnor@oakton.edu or call 847-635-1699 for any questions.
Job Posted by ApplicantPro
oakton.edu
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Student Assistant?
A: To succeed as a Student Assistant, key technical skills include proficiency in software applications relevant to the role, such as Microsoft Office or Google Suite, as well as familiarity with academic management systems and other tools specific to the institution. Soft skills like excellent communication, time management, and problem-solving abilities are also crucial, enabling the Student Assistant to effectively collaborate with colleagues, prioritize tasks, and adapt to changing situations. By possessing these technical and soft skills, Student Assistants can provide high-quality support, build strong relationships with students and staff, and develop valuable skills that support their future career growth and academic success.
Q: What is the career path for a Student Assistant?
A: A Student Assistant typically progresses through a career path that starts with entry-level roles such as Student Support Assistant or Administrative Assistant, where they develop skills in communication, organization, and time management. As they gain experience, they can move into mid-level positions like Program Coordinator or Operations Assistant, where they take on more responsibilities and develop expertise in project management, event planning, and team collaboration. Ultimately, senior roles such as Senior Program Coordinator or Department Manager become available, offering opportunities for leadership, strategic planning, and professional growth, potentially leading to long-term career prospects in higher education administration, non-profit management, or private industry.
