$25/hr
Full-time
Posted 23 days ago
Job description
As a VIP Host, you will set the stage for the guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their time with us.
Specific Duties:
- Maintain a clean and orderly section before, during, and after your shift
- Provide World Class Table Service to each guest in a fast-paced environment
- Must have a working knowledge of Beer, Wine, Champagne, and Spirits
- Serve food and drinks in a timely and professional manner
- Properly take orders and utilize POS to start, carry, and closeout orders for guests
- Nurture working relationships with guests to help build our clientele base and ensure specialized service
- Work closely with Server Assistants to ensure quality service and cleanliness
- Perform all duties as assigned by the Manager on Duty
- Obtain proper Photo Identification before serving guests to ensure they are of the legal drinking age
Requirements:
- Must be at least 21 years of age upon date of hire
- Able to respond quickly in an emergency to avoid imminent danger to self and others.
Physical Requirements:
- Must be able to stand and exert fast-paced mobility for periods of up to 6 (six) hours in length.
- Must have a good sense of balance and bend, kneel, and react swiftly to actions surrounding them.
- Must have the ability to lift bus pans, trays, and cases of food and beverage weighing as much as 30 pounds.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty/responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range $ 20 - $25
WHY WORK FOR ETHOS HOSPITALITY GROUP?
We value our family members for their relentless drive, focus, passion, and humility. We know our radical candor is what fuels our strength and innovation as individuals and truth is what drives us to greatness
Our values stand for something, and we own them every day:
• Love and serve each other and our guests
• Do what it takes: It is not enough to do your best; you must do what is necessary
• Culture over strategy
• Leave it better than you found it
• Virtues/Be: Loving, Disciplined, Competitive, Loyal, Consistent, Persistent
If you want to belong to a family of people who care about what they do, and each other
Apply Today!
Frequently asked questions
Q: What skills or qualities help someone succeed as a Hostess?
A: To succeed as a Hostess, key technical skills include proficiency in point-of-sale systems, knowledge of menu items and ingredients, and ability to manage cash and credit transactions accurately. Essential soft skills include excellent communication and interpersonal skills, strong multitasking and time management abilities, and a warm and welcoming demeanor to create a positive guest experience. By possessing these technical and soft skills, a Hostess can effectively manage front-of-house operations, provide exceptional customer service, and contribute to a positive and efficient dining environment, ultimately supporting career growth and effectiveness in the role.
Q: What is the career path for a Hostess?
A: A Hostess typically starts as an entry-level position, progressing to roles such as Server or Food and Beverage Coordinator, where they develop skills in customer service, time management, and team collaboration. As they gain experience, they may move into mid-level positions like Assistant Manager or Shift Leader, where they oversee daily operations, manage staff, and improve customer satisfaction. Ultimately, a Hostess can advance to senior roles like Restaurant Manager or General Manager, where they oversee entire establishments, develop business strategies, and lead high-performing teams, providing opportunities for long-term career growth and advancement in the hospitality industry.
